System Management Consultant

Company Description

SIS Certifications Pvt. Ltd. is a Management system certification body providing ISO Certifications. The organization has operations in more than 50 countries and is supported by world-renowned associates. With a focus on quality certification, SIS aims to educate and guide organizations through the certification process. The technical team at SIS has a combined experience of over 250 years.

Job Responsibilities

The Documentation Specialist shall be responsible for the following key tasks, tailored to the two groups of ISO standards:

A. For ISO 9001, ISO 27001, ISO 20000-1

(Focus: Information Security, IT Service Management, and Quality)

1. Develop and Maintain Documentation:

• Draft, review, and control policies, procedures, SOPs, manuals, forms, and records for ISO 9001, ISO 27001, and ISO 20000-1.
• Ensure documentation aligns with clauses and requirements of each standard.

1. ISMS & ITSM Documentation:

• Maintain the ISMS (Information Security Management System) and ITSM (Information Technology Service Management) document hierarchy, ensuring control of risk registers, asset inventories, incident registers, and other IT-specific documents.

1. Compliance Monitoring:

• Regularly verify that documentation reflects implemented processes and is compliant with relevant standard requirements.
• Map documents against applicable legal, regulatory, and contractual requirements (especially for ISO 27001 and ISO 20000-1).

1. Change Management:

• Maintain document change control records.
• Coordinate updates based on internal audits, management reviews, and risk assessments.

1. Internal Communication & Training:

• Assist in training internal staff on document usage and changes.
• Ensure availability of the latest version of documents to relevant stakeholders.

1. Support Audit Activities:

• Facilitate documentation review during internal and external audits.
• Ensure timely provision of requested records.

1. Record Management:

• Establish retention timelines for all records and ensure secure storage (physical or digital).

1. Confidentiality and Data Integrity:

• Ensure information security controls are implemented in the document management system.

B. For ISO 9001, ISO 14001, ISO 45001

(Focus: Quality, Environmental, and Occupational Health & Safety Management)

1. Integrated Management System (IMS) Documentation:

• Develop and maintain IMS documents including Quality, Environment, and Occupational Health & Safety procedures.

1. Risk-Based Documentation:

• Align documentation with environmental aspects/impacts and OH&S hazards/risk assessments.

1. Legal and Regulatory Alignment:

• Ensure that documentation considers compliance with environmental and occupational health and safety legislation.

1. Operational Control Documents:

• Manage and update operational SOPs, emergency preparedness procedures, waste management guidelines, etc.

1. Document Control and Distribution:

• Maintain version control, archival systems, and proper dissemination of documents to concerned departments.

1. Support Audits and Inspections:

• Organize and provide access to documentation during surveillance, certification, or regulatory audits.

1. Training and Awareness:

• Assist in developing training content and ensuring awareness of process changes through document updates.

Qualifications Required

For ISO 9001, ISO 27001, ISO 20000-1

• Minimum Education:

   Graduation in Information Technology, Computer Science, or related IT field.

• Preferred:

• Knowledge of ISO 27001:2022 controls and annex A.

• Exposure to ITSMS/ITIL Framework

For ISO 9001, ISO 14001, ISO 45001

• Minimum Education:

   Graduation in a Technical Field (Engineering, Industrial Safety, Environmental Science, etc.)

• Preferred:

• Training or certification in IMS documentation or internal auditor courses.

• Familiarity with EHS (Environment, Health & Safety) compliance documentation.