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Sanofi
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People Services Senior Generalist

People Services Senior Generalist

Sanofi

6 years

0 Lacs

Hyderabad Telangana India

Posted:2 days ago| Platform:

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Skills Required

healthcare monitoring service management support onboarding offboarding data termination reporting workday analysis compliance security query documentation audits automation updating testing coordination payroll invoicing reconciliation communication leadership teamwork adaptability video diversity

Work Mode

On-site

Job Type

Full Time

Job Description

Job title

: People Services Generalist

Location: Hyderabad

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

About The Job

The People Services Senior Generalist is responsible for controlling, monitoring, and executing People Services core models, ensuring a One Sanofi, best-in-class service for employees. This role supports employee lifecycle management within the legal framework and Sanofi's corporate policies, maintaining adequate control and minimizing associated risks.

Main Responsibilities

Employee Lifecycle Management:

Support onboarding, job changes, and offboarding processes
Assist in contract creation, employee data updates, and termination activities
Coordinate asset collection during offboarding
Manage external workforce data in internal systems (e.g., CREW, Snow, Parade)

Data Management And Reporting

Maintain accurate employee data in Workday and related systems
Support data quality monitoring, analysis, and auditing
Prepare periodic and ad-hoc reports
Ensure compliance with data security protocols and GDPR

Query Handling And Customer Service

Address employee inquiries through One Support platform (ServiceNow)
Handle L1 and L2 queries related to People Services topics
Maintain knowledge databases and support knowledge transfer activities

Compliance And Documentation

Ensure adherence to Sanofi policies, guidelines, and mandatory internal controls
Maintain personnel files (digital and physical) and conduct monthly audits
Support document management related to the employee lifecycle
Assist in providing documentation for audits and external entities

Process Improvement

Contribute to continuous improvement initiatives and automation efforts
Assist in updating standard operating procedures (SOPs) and work instructions
Support testing of new functionality in Workday and other systems

Stakeholder Coordination

Collaborate with internal stakeholders (P&C, Legal, COEs, Facilities, etc.)
Coordinate with external partners (Payroll and T&E BPO partners)
Ensure compliance with Service Level Agreements (SLAs)

Benefits & Administration

Medical Insurance Invoicing & MJE postings
Reconciliation of Medical Insurance payments
Resolving Payment, Cost Center, Invoices Issues

Experience

Bachelor's degree in HR, Business Administration, or related field
6+ years of experience in HR or related field
Fluency in English required; local language skills Hindi/Telugu
Experience in a multicultural environment is a plus

Soft And Technical Skills

Solid understanding of HR processes and activities
Proficiency in Microsoft Office, particularly Excel
Knowledge of HR systems like Workday is advantageous
Strong problem-solving and analytical skills
Excellent communication and interpersonal skills
Customer service orientation
Leadership abilities and teamwork skills
Adaptability and willingness to learn
Detail-oriented with ability to meet deadlines
Awareness of data privacy rules (e.g., GDPR)

Pursue progress, discover extraordinaryBetter is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.comnull

Pursue

Progress.

Discover

Extraordinary.
Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.

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People Services Senior Generalist