Outreach Manager - Education

Job Summary

The Project Head – Outreach Program is a senior leadership role responsible for driving the vision, integrity, and impact of the organization’s educational initiatives across tribal and underserved regions. As the organization enters a phase of consolidation, this role demands a systems-focused, quality-oriented professional who can elevate existing programs through process refinement, outcome-based evaluations, and meaningful stakeholder partnerships.

The ideal candidate will lead with compassion, operate with precision, and inspire a culture of excellence across a 60+ member team and a portfolio of 7 community education projects.

Educational Qualifications

Essential: Postgraduate degree or equivalent in Education, Rural Development, or related field

Preferred: Certifications in Project Management, Quality Systems (e.g., ISO, Six Sigma), Education Leadership, or Social Impact Evaluation

Experience

Total: Minimum 8 years of professional experience

Relevant:

5+ years in educational outreach, program management, or social sector leadership

Demonstrated experience in quality assurance, process audits, and impact evaluation

Experience working with government stakeholders, educational institutions, or non-profits is highly valued

Core Responsibilities (KRAs)

1. Program Consolidation & Quality Enhancement

Strengthen and systematize 7 ongoing outreach projects to ensure consistency and quality of delivery across 250+ schools

Develop and institutionalize standard operating procedures (SOPs), quality checklists, and review frameworks

Shift focus from numerical growth to depth of impact, sustainability, and beneficiary satisfaction

2. Monitoring, Evaluation & Reporting

Establish clear performance metrics for each project (Pre-Vocational, Vocational, Magic Touch, Udyam, Unnati, Urja, Teacher Training)

Oversee creation of monthly dashboards, field logs, impact stories, and MIS reports for internal and external stakeholders

Ensure data integrity and prepare for periodic third-party evaluations or donor audits

3. Team Capacity Building & Leadership

Mentor and lead a team of 60+ members including coordinators, trainers, and field officers

Identify gaps in field delivery, create upskilling plans, and conduct regular field observations and performance reviews

Promote a culture of ownership, empathy, and excellence across all levels of the Outreach team

4. Stakeholder Engagement & Partnerships

Maintain strong relationships with school leadership, DIET/DEO officials, and community representatives

Coordinate with external agencies for trainings, knowledge exchange, and infrastructure collaborations

Represent the organization in district- and state-level education forums, fairs, and policy dialogues

5. Systems Development & Process Audits

Design and deploy review mechanisms, feedback loops, and compliance trackers

Conduct regular process audits to identify bottlenecks and enhance operational efficiency

Introduce digitization and workflow tools to reduce manual dependencies

6. Special Initiatives & Institutional Events

Oversee planning and execution of institutional events such as science fairs, residential teacher training programs, community outreach drives, and milestone celebrations

Ensure alignment with organizational values and create high-quality documentation (videos, reports, presentations) for impact communication