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Outbound Travel Manager

Outbound Travel Manager

Shikshakji.com

5 - 10 years

7 - 12 Lacs

kolkata mumbai new delhi hyderabad pune chennai bengaluru

Posted:None| Platform:

Apply

Skills Required

hospitality outbound team management travel management customer support customer service risk management analytics crm logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

[{"Salary":null , "Remote_Job":false , "Posting_Title":"Outbound Travel Manager" , "Is_Locked":false , "City":"Kochi" , "Industry":"Travel and Tourism","Job_Description":"

Job Summary:

We are seeking a dynamic and experienced Outbound Travel Manager to lead our outbound

travel division, overseeing international holiday planning, team performance, and business

growth. This role combines leadership, sales strategy, destination knowledge, and operational

expertise to drive customer satisfaction and revenue through international travel services. The

ideal candidate must have strong managerial skills, a deep understanding of international

destinations, and a proven ability to generate and convert leads into successful trips.

Manage Outbound Travel Operations: Oversee international travel bookings, including

flights, accommodations, transfers, and tours. Ensure seamless logistics and customer

satisfaction.

Team Leadership: Lead a team of outbound travel coordinators, providing coaching,

training, and performance management to meet operational goals.

Business Development: Generating leads for B2C.

Customer Service Excellence: Address customer inquiries and resolve issues promptly,

ensuring high levels of customer satisfaction for international travelers.

Vendor & Supplier Relations: Manage relationships with international vendors, negotiate

contracts, and ensure quality service delivery.

Process Improvement: Develop and implement SOPs to streamline operations and enhance

efficiency in outbound travel management.

Compliance & Risk Management: Stay updated on travel regulations and ensure

compliance with international standards, including safety and legal requirements.

Reporting & Analytics: Track key performance indicators (KPIs) and provide regular

reports on team performance, operational efficiency, and financial performance.

Cross-Department Collaboration: Work with sales, marketing, and customer support teams

to align on travel packages, promotions, and customer needs.

Language Proficiency: Multilingual and excellent communication.

Required Qualifications:

Bachelordegree in Travel & Tourism, Business Administration, Hospitality, or

related field.

Minimum 5+ years of experience in outbound travel operations, with at least 2 years

in a leadership role.

Strong destination knowledge across Europe, Southeast Asia, the Middle East, and the

Americas.

Proven experience in team management and outbound sales conversion.

Familiarity with GDS platforms (Amadeus, Sabre), CRM tools, and travel planning

software.

","Work_Experience":"5+ years","Job_Type":"Teaching Jobs" , "Job_Opening_Name":"Outbound Travel Manager" , "State":"Kerala" , "Country":"India" , "Zip_Code":"682001" , "id":"434382000017440321" , "Publish":true , "Date_Opened":"2025-08-06" , "Keep_on_Career_Site":false}]

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Outbound Travel Manager