Outbound Sales Manager

• Generate, nurture, and convert leads through outbound sales processes, ensuring consistent revenue growth.
• Act as a strong individual contributor when required, with the ability to independently close high-value deals.
• Drive outbound prospecting efforts, from identifying opportunities to building long-term client relationships.
• Lead, manage, and motivate the outbound sales team to achieve and exceed sales targets.
• Develop and implement outbound sales strategies, scripts, and best practices.
• Monitor team performance through KPIs, call metrics, and conversion ratios.
• Provide coaching, feedback, and training to improve sales effectiveness.
• Oversee lead generation activities and ensure efficient pipeline management.
• Collaborate with marketing teams to optimize lead quality and follow-up processes.
• Handle escalations, support team members in closing key deals, and maintain client relationships.
• Conduct regular performance reviews, setting clear goals and accountability standards.
• Ensure accurate reporting of sales activities, forecasts, and outcomes through CRM systems.
• Drive continuous improvement initiatives to enhance team productivity and client satisfaction.
  

• Strategic mindset with the ability to translate business goals into actionable sales plans.
• Strong analytical and problem-solving skills.
• Ability to inspire, lead, and manage a target-driven team.
• Adaptability to fast-paced environments and changing priorities.
• Exceptional organizational and time-management skills.
  

• Outbound Activity Targets: Achieve the minimum number of outbound calls, emails, or touchpoints per week/month.
• Conversion Ratios: Maintain and improve lead-to-deal conversion percentages.
• Revenue Contribution: Meet monthly, quarterly, and annual revenue targets.
• Pipeline Management: Ensure accurate forecasting and timely movement of leads through the sales funnel.
• Team Performance Metrics: Achievement of team sales quotas and individual targets.
• Client Retention & Satisfaction: Drive repeat business and referral growth through quality client engagement.
  

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field (preferred).
• 4–6 years of proven experience in outbound sales, with at least 2 years in a managerial or team-lead role.
• Strong leadership, coaching, and motivational abilities.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in CRM tools and sales management software.
• Track record of consistently meeting or exceeding sales targets.