Operations & Sales Manager

Job Title: Operations & Sales Manager Location: Mumbai Onsite Company: Sociobliss Digital Marketing Experience Required: 4–7 years Industry: Digital Marketing / Advertising / Media About Sociobliss Sociobliss is a forward-thinking, AI-powered digital marketing agency focused on delivering growth and innovation for brands. We blend creativity, data, and technology to craft impactful campaigns and business solutions. Job Summary We are looking for a dynamic Operations & Sales Manager to oversee day-to-day operations, streamline internal workflows, and drive revenue growth through strategic sales initiatives. This is a cross-functional leadership role requiring strong organizational skills, client servicing acumen, and a results-driven mindset. Key Responsibilities Operations Management Oversee daily operations across departments to ensure smooth functioning and timely delivery. Create and implement SOPs to improve efficiency, reduce bottlenecks, and maintain quality standards. Coordinate between creative, tech, content, and performance marketing teams. Monitor project timelines, resource allocation, and team productivity. Work closely with leadership to align business goals and operations. Manage vendor relationships, invoicing, documentation, and internal tools/tech usage. Sales & Client Growth Generate leads through networking, referrals, digital channels, and cold outreach. Drive end-to-end business development: prospecting, pitching, proposal making, and closing deals. Identify upsell and cross-sell opportunities with existing clients. Build and maintain strong client relationships with regular follow-ups and strategic input. Achieve monthly/quarterly revenue targets and contribute to business planning. Key Skills Required Strong leadership and decision-making skills. Excellent written and verbal communication. Proficient in using CRM tools (Zoho, HubSpot preferred). Strong understanding of digital marketing services (SEO, Performance Marketing, Social Media, Content, Website, Branding, etc.). Experience in project management and team handling. Strong negotiation and closing skills. Qualifications Bachelor's degree in Business, Marketing, or related field (MBA preferred). 4–7 years of experience in digital marketing agency operations and/or sales. Prior experience in client servicing and cross-functional team management. What We Offer Opportunity to work with top brands and dynamic projects. A fast-paced, collaborative, and innovation-driven culture. Show more Show less