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Operations Manager

Operations Manager

ZenOnco.io

5 - 9 years

0 Lacs

varanasi uttar pradesh

Posted:1 day ago| Platform: Shine logo

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Skills Required

team management compliance quality assurance vendor management inventory management budgeting process improvement operations management clinical operations customer service training programs performance reviews documentation infection control procurement cost control resource allocation technology automation patient experience nonclinical operations front desk supervision regulatory standards audits safety protocols hygiene protocols financial reports process improvements

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As the Hospital Operations Manager, you will be responsible for overseeing the daily operations of all clinical and non-clinical departments. Your role will involve monitoring patient flow, admission/discharge processes, and waiting times to ensure efficient operations. You will also be in charge of ensuring the availability of medicines, consumables, and equipment necessary for providing quality patient care. Key Responsibilities: - Supervise the front desk, admissions, billing, and customer service teams to enhance patient experience. - Recruit, train, and supervise administrative and support staff for effective team management. - Ensure compliance with NABH/JCI or other regulatory standards, maintain accurate documentation, and implement SOPs for quality assurance. - Manage vendors, contractors, and service providers for procurement, inventory management, and cost control. - Prepare operational and financial reports, monitor budgets, and optimize resource allocation for financial health. - Identify and implement process improvements for operational efficiency, leveraging technology for automation and enhancing patient experience. Qualifications Required: - Bachelor's degree in healthcare administration, business management, or a related field. - Proven experience in hospital operations management, team leadership, and compliance with regulatory standards. - Strong communication, organizational, and problem-solving skills. - Knowledge of healthcare industry trends, technology applications, and patient care best practices. Additional Details: This is a full-time position that requires in-person work at the specified location.,

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Operations Manager