Varanasi, Uttar Pradesh
INR 0.15 - 0.25 Lacs P.A.
Work from Office
Full Time
Summary: The Patient Care Coordinator is responsible for ensuring a smooth, supportive, and informed treatment journey for each patient. They act as a bridge between patients, doctors, and departments by guiding, coordinating, and addressing patient needs with empathy and professionalism. Key Responsibilities: Guide patients during their OPD visits, diagnostic tests, and treatment follow-ups. Explain treatment plans and clarify processes in a patient-friendly manner. Coordinate appointments, consultations, and procedures across departments. Maintain and update patient records in hospital management software. Resolve patient queries regarding reports, billing, and discharge process. Provide emotional support and clear communication to patients and their families. Escalate concerns to medical staff as needed for timely resolutions. Assist in collecting and analyzing patient feedback to improve service quality. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Morning shift Work Location: In person
Varanasi, Uttar Pradesh
INR Not disclosed
On-site
Full Time
We are seeking a friendly, professional, and organized Front Desk Receptionist to manage our front office and provide administrative support across the organization. This role is the first point of contact for visitors and callers, ensuring they receive a warm welcome and are directed appropriately. Key Responsibilities: Greet and welcome visitors in a courteous and professional manner. Answer, screen, and forward incoming phone calls. Maintain visitor logs and issue visitor badges. Provide basic and accurate information in person and via phone/email. Receive, sort, and distribute daily mail/deliveries. Maintain the reception area in a tidy and presentable condition. Schedule appointments and maintain calendars as required. Perform basic clerical duties including photocopying, scanning, and filing. Coordinate with other departments for meeting room bookings and administrative support. Handle incoming and outgoing couriers and packages. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹18,000.00 per month Schedule: Day shift Evening shift Weekend availability Experience: Medical receptionist: 1 year (Preferred) Location: Varanasi, Uttar Pradesh (Preferred) Work Location: In person
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