Kottayam, Kerala
INR 0.11 - 0.16 Lacs P.A.
On-site
Full Time
As a Guest Relations Executive , you will be the face of Olga Resorts, ensuring every guest feels welcomed, valued, and cared for. Your primary responsibility is to enhance the guest experience by providing personalized service, handling guest inquiries, and resolving issues efficiently and courteously. Key Responsibilities Greet guests warmly and assist with check-in/check-out processes. Ensure guest satisfaction throughout the stay by maintaining regular contact and responding to requests. Handle guest complaints and resolve issues professionally and promptly. Coordinate with housekeeping, food & beverage, and other departments to ensure guest needs are met. Prepare welcome amenities and assist in arranging special requests (e.g., birthdays, anniversaries). Maintain an updated database of guest preferences and feedback. Promote resort services and experiences, including spa, dining, and excursions. Monitor guest feedback (online and offline) and share insights with management. Actively encourage guests to share their experiences through online reviews (Google, TripAdvisor, Booking.com, etc.). Politely request feedback during check-out and assist guests in leaving reviews using tablets, QR codes, or links. Job Type: Full-time Pay: ₹11,000.00 - ₹16,000.00 per month Benefits: Food provided Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 7558818870
Kottayam
INR 0.11 - 0.16 Lacs P.A.
On-site
Full Time
As a Guest Relations Executive , you will be the face of Olga Resorts, ensuring every guest feels welcomed, valued, and cared for. Your primary responsibility is to enhance the guest experience by providing personalized service, handling guest inquiries, and resolving issues efficiently and courteously. Key Responsibilities Greet guests warmly and assist with check-in/check-out processes. Ensure guest satisfaction throughout the stay by maintaining regular contact and responding to requests. Handle guest complaints and resolve issues professionally and promptly. Coordinate with housekeeping, food & beverage, and other departments to ensure guest needs are met. Prepare welcome amenities and assist in arranging special requests (e.g., birthdays, anniversaries). Maintain an updated database of guest preferences and feedback. Promote resort services and experiences, including spa, dining, and excursions. Monitor guest feedback (online and offline) and share insights with management. Actively encourage guests to share their experiences through online reviews (Google, TripAdvisor, Booking.com, etc.). Politely request feedback during check-out and assist guests in leaving reviews using tablets, QR codes, or links. Job Type: Full-time Pay: ₹11,000.00 - ₹16,000.00 per month Benefits: Food provided Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 7558818870
Kottayam, Kerala
INR 0.09 - 0.15 Lacs P.A.
On-site
Full Time
We are looking for a dedicated and hardworking Kitchen Steward to join our team at Olga Resorts. The steward will be responsible for maintaining cleanliness and hygiene in the kitchen area, including dishwashing, cleaning surfaces, and supporting the kitchen team as needed. Key Responsibilities: Clean and sanitize all kitchen equipment, utensils, and dishes Maintain cleanliness of floors, walls, and other kitchen surfaces Ensure garbage is collected and disposed of properly Refill cleaning supplies and dishwashing chemicals when needed Assist chefs with basic kitchen prep tasks when requested Follow hygiene and safety protocols at all times Report any maintenance or safety issues to the supervisor immediately Job Type: Full-time Pay: ₹9,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Kottayam
INR 0.09 - 0.15 Lacs P.A.
On-site
Full Time
We are looking for a dedicated and hardworking Kitchen Steward to join our team at Olga Resorts. The steward will be responsible for maintaining cleanliness and hygiene in the kitchen area, including dishwashing, cleaning surfaces, and supporting the kitchen team as needed. Key Responsibilities: Clean and sanitize all kitchen equipment, utensils, and dishes Maintain cleanliness of floors, walls, and other kitchen surfaces Ensure garbage is collected and disposed of properly Refill cleaning supplies and dishwashing chemicals when needed Assist chefs with basic kitchen prep tasks when requested Follow hygiene and safety protocols at all times Report any maintenance or safety issues to the supervisor immediately Job Type: Full-time Pay: ₹9,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Kottayam
INR 0.2 - 0.25 Lacs P.A.
On-site
Full Time
Olga Resorts is seeking an experienced and dynamic Assistant Manager to support daily resort operations and ensure a seamless guest experience. The ideal candidate must have prior experience in the hotel industry and be capable of managing teams, coordinating departments, and handling guest relations with professionalism and warmth. Key Responsibilities: Support the Operation Manager in day-to-day operations of the resort Supervise staff across departments such as front office, housekeeping, F&B, and guest services Ensure high levels of guest satisfaction by resolving complaints and overseeing service delivery Train and motivate staff to uphold resort standards and procedures Monitor inventory, supplies, and maintenance needs Ensure compliance with hygiene, safety, and operational standards Handle staff schedules, attendance, and performance reviews Assist in financial reporting, vendor coordination, and cost control Maintain a strong presence on the floor during peak times and events Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Experience: Hotel: 3 years (Preferred) Work Location: In person
Kottayam
INR 0.15 - 0.18 Lacs P.A.
On-site
Full Time
Olga Resorts is looking for a warm, professional, and customer-focused Front Office Executive to be the first point of contact for our guests. This role is key to creating a positive first impression and ensuring smooth check-in/check-out experiences, handling guest queries, and providing exceptional hospitality throughout the guest’s stay. Key Responsibilities: Welcome guests with a friendly and professional attitude Handle check-ins, check-outs, and reservations efficiently Manage phone calls, emails, and guest inquiries Maintain accurate guest records and update booking systems Coordinate with housekeeping, kitchen, and other departments to fulfill guest requests Handle guest complaints or issues promptly and professionally Promote resort services and local attractions Ensure the front desk and reception area are clean and organized Maintain cash register and billing operations accurately Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Kottayam, Kerala
INR 0.18 - 0.22 Lacs P.A.
On-site
Full Time
Olga Resorts is looking for a detail-oriented and proactive Housekeeping Supervisor to lead our housekeeping team and ensure high standards of cleanliness, hygiene, and presentation throughout the property. The ideal candidate will play a key role in creating a comfortable and pleasant experience for our guests. Key Responsibilities: Supervise and coordinate daily housekeeping activities, including room cleaning, linen management, and public area maintenance. Inspect guest rooms and public areas to ensure quality and cleanliness standards are consistently met. Train, schedule, and monitor housekeeping staff to maintain efficiency and professionalism. Maintain inventory of cleaning supplies, linens, and guest amenities; place orders as needed. Address guest requests and complaints related to housekeeping promptly and professionally. Ensure compliance with health, safety, and hygiene regulations. Collaborate with the front office and maintenance teams for smooth daily operations. Prepare housekeeping reports and assist in staff performance evaluations. Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Food provided Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Kottayam
INR Not disclosed
On-site
Full Time
Olga Resorts is seeking a dynamic, experienced, and results-oriented General Manager to lead all aspects of resort operations. The ideal candidate will be responsible for delivering exceptional guest experiences, driving revenue growth, managing staff, and ensuring operational excellence across departments. Key Responsibilities: Oversee daily operations across front office, housekeeping, food & beverage, and guest services. Ensure high standards of guest satisfaction through quality service and prompt issue resolution. Lead, motivate, and manage team performance while fostering a positive and professional work culture. Develop and implement strategies to increase occupancy, revenue, and customer loyalty. Manage budgets, control costs, and ensure profitability targets are met. Maintain property standards in line with safety, cleanliness, and maintenance protocols. Handle vendor and supplier relationships, contracts, and procurement needs. Ensure compliance with legal, regulatory, and licensing requirements. Key Requirements: Proven experience as a General Manager or in a similar senior management role in the hospitality industry. Strong leadership, organizational, and communication skills. Ability to manage multiple departments and resolve operational challenges efficiently. Hands-on approach with attention to detail and a passion for guest service. Knowledge of PMS (Property Management Systems) and hospitality best practices. Bachelor's degree in Hospitality Management or related field preferred. Minimum 5–7 years in hotel/resort management Job Type: Full-time Pay: ₹45,000.00 - ₹50,000.00 per year Benefits: Food provided Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Kottayam
INR 0.18 - 0.22 Lacs P.A.
On-site
Full Time
Olga Resorts is looking for a detail-oriented and proactive Housekeeping Supervisor to lead our housekeeping team and ensure high standards of cleanliness, hygiene, and presentation throughout the property. The ideal candidate will play a key role in creating a comfortable and pleasant experience for our guests. Key Responsibilities: Supervise and coordinate daily housekeeping activities, including room cleaning, linen management, and public area maintenance. Inspect guest rooms and public areas to ensure quality and cleanliness standards are consistently met. Train, schedule, and monitor housekeeping staff to maintain efficiency and professionalism. Maintain inventory of cleaning supplies, linens, and guest amenities; place orders as needed. Address guest requests and complaints related to housekeeping promptly and professionally. Ensure compliance with health, safety, and hygiene regulations. Collaborate with the front office and maintenance teams for smooth daily operations. Prepare housekeeping reports and assist in staff performance evaluations. Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Food provided Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Kottayam, Kerala
INR 1.2 - 1.8 Lacs P.A.
On-site
Full Time
We are looking for a courteous, attentive, and experienced Waitress to join our Food & Beverage team. The ideal candidate will have prior experience in the hospitality industry and be passionate about providing outstanding service to our guests. Key Responsibilities: Greet and welcome guests in a warm and friendly manner. Present menus, explain dishes, and make recommendations when appropriate. Take accurate food and beverage orders and relay them to the kitchen and bar. Ensure timely and correct delivery of orders. Check on guests regularly to ensure satisfaction. Maintain cleanliness and hygiene in the dining area at all times. Assist in setting up and clearing tables before and after service. Handle guest complaints or concerns professionally and escalate to supervisor when necessary. Collaborate with the kitchen and other staff to ensure smooth operations. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Kottayam
INR 1.2 - 1.8 Lacs P.A.
On-site
Full Time
We are looking for a courteous, attentive, and experienced Waitress to join our Food & Beverage team. The ideal candidate will have prior experience in the hospitality industry and be passionate about providing outstanding service to our guests. Key Responsibilities: Greet and welcome guests in a warm and friendly manner. Present menus, explain dishes, and make recommendations when appropriate. Take accurate food and beverage orders and relay them to the kitchen and bar. Ensure timely and correct delivery of orders. Check on guests regularly to ensure satisfaction. Maintain cleanliness and hygiene in the dining area at all times. Assist in setting up and clearing tables before and after service. Handle guest complaints or concerns professionally and escalate to supervisor when necessary. Collaborate with the kitchen and other staff to ensure smooth operations. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Kottayam, Kerala
INR 2.4 - 3.0 Lacs P.A.
On-site
Full Time
We are seeking a skilled and passionate Commis 1 with expertise in South Indian cuisine to join our culinary team. The ideal candidate should have hands-on experience in preparing authentic South Indian dishes, a strong understanding of ingredients and cooking techniques, and a dedication to maintaining high food quality and hygiene standards. Key Responsibilities: Prepare and cook a wide range of South Indian dishes as per the menu and guest preferences. Assist the Chef de Partie and Sous Chef in day-to-day kitchen operations. Ensure all dishes are prepared in a timely manner and meet quality standards. Follow proper food hygiene, safety, and cleanliness standards in the kitchen. Assist with food prep, inventory, and mise-en-place for South Indian cuisine section. Ensure consistency in taste, presentation, and portion control. Work collaboratively with the kitchen team and maintain a positive attitude. Monitor and minimize food wastage and ensure proper storage of ingredients. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Work Location: In person
Kottayam
INR 2.4 - 3.0 Lacs P.A.
On-site
Full Time
We are seeking a skilled and passionate Commis 1 with expertise in South Indian cuisine to join our culinary team. The ideal candidate should have hands-on experience in preparing authentic South Indian dishes, a strong understanding of ingredients and cooking techniques, and a dedication to maintaining high food quality and hygiene standards. Key Responsibilities: Prepare and cook a wide range of South Indian dishes as per the menu and guest preferences. Assist the Chef de Partie and Sous Chef in day-to-day kitchen operations. Ensure all dishes are prepared in a timely manner and meet quality standards. Follow proper food hygiene, safety, and cleanliness standards in the kitchen. Assist with food prep, inventory, and mise-en-place for South Indian cuisine section. Ensure consistency in taste, presentation, and portion control. Work collaboratively with the kitchen team and maintain a positive attitude. Monitor and minimize food wastage and ensure proper storage of ingredients. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Work Location: In person
Kottayam, Kerala
INR 1.2 - 1.68 Lacs P.A.
On-site
Full Time
We are looking for a Commis 3 to join our kitchen team, with a strong interest in South Indian cooking . This is an entry-level position ideal for individuals who are eager to learn traditional recipes and techniques under the guidance of senior chefs. The role involves assisting with food preparation, maintaining kitchen cleanliness, and supporting the South Indian cuisine section. Key Responsibilities: Assist senior chefs in preparing ingredients for South Indian dishes . Help with cutting, peeling, grinding, and basic cooking tasks. Maintain cleanliness and organization of the kitchen workstations and storage areas. Ensure ingredients are properly stored and labeled. Support in setting up mise-en-place before service. Follow all food safety and hygiene standards diligently. Assist in dishwashing and maintaining kitchen equipment when required. Show willingness to learn and grow within the kitchen hierarchy. Job Type: Full-time Pay: ₹10,000.00 - ₹14,000.00 per month Benefits: Food provided Work Location: In person
Kottayam
INR 1.2 - 1.68 Lacs P.A.
On-site
Full Time
We are looking for a Commis 3 to join our kitchen team, with a strong interest in South Indian cooking . This is an entry-level position ideal for individuals who are eager to learn traditional recipes and techniques under the guidance of senior chefs. The role involves assisting with food preparation, maintaining kitchen cleanliness, and supporting the South Indian cuisine section. Key Responsibilities: Assist senior chefs in preparing ingredients for South Indian dishes . Help with cutting, peeling, grinding, and basic cooking tasks. Maintain cleanliness and organization of the kitchen workstations and storage areas. Ensure ingredients are properly stored and labeled. Support in setting up mise-en-place before service. Follow all food safety and hygiene standards diligently. Assist in dishwashing and maintaining kitchen equipment when required. Show willingness to learn and grow within the kitchen hierarchy. Job Type: Full-time Pay: ₹10,000.00 - ₹14,000.00 per month Benefits: Food provided Work Location: In person
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