General Manager

Job Description

Olga Resorts is seeking a dynamic, experienced, and results-oriented General Manager to lead all aspects of resort operations. The ideal candidate will be responsible for delivering exceptional guest experiences, driving revenue growth, managing staff, and ensuring operational excellence across departments. Key Responsibilities: Oversee daily operations across front office, housekeeping, food & beverage, and guest services. Ensure high standards of guest satisfaction through quality service and prompt issue resolution. Lead, motivate, and manage team performance while fostering a positive and professional work culture. Develop and implement strategies to increase occupancy, revenue, and customer loyalty. Manage budgets, control costs, and ensure profitability targets are met. Maintain property standards in line with safety, cleanliness, and maintenance protocols. Handle vendor and supplier relationships, contracts, and procurement needs. Ensure compliance with legal, regulatory, and licensing requirements. Key Requirements: Proven experience as a General Manager or in a similar senior management role in the hospitality industry. Strong leadership, organizational, and communication skills. Ability to manage multiple departments and resolve operational challenges efficiently. Hands-on approach with attention to detail and a passion for guest service. Knowledge of PMS (Property Management Systems) and hospitality best practices. Bachelor's degree in Hospitality Management or related field preferred. Minimum 5–7 years in hotel/resort management Job Type: Full-time Pay: ₹45,000.00 - ₹50,000.00 per year Benefits: Food provided Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person