45 Patient Experience Jobs

As a Senior UI/UX Designer at our fast-growing healthcare startup focused on telemedicine and digital health solutions, your primary responsibility will be to design intuitive, accessible, and compliant user experiences across multiple healthcare applications. You will collaborate closely with our co-founder and development team to create design systems that scale across our patient app, doctor consultation platform, and partner portals. **Key Responsibilities:** - Develop and maintain comprehensive design systems across all applications - Design optimal workflows for patients, doctors, and healthcare partners - Ensure all designs meet healthcare accessibility standards - Create interactive ...

Greetings from Kokilaben Dhirubhai Ambani Hospital, Navi Mumbai We have vacancy for Asst. Manager - Clinical Administration Qualification - BAMS./BHMS/BPT/BDS with MBA in Hospital Administration or MHA Experience - 1 to 10 yrs. Key Skills - RMO duties management NABH audit Coordination Patients coordination DNB candidates management ICU operations management Candidates with similar experience can apply for the profile. Female candidates preferred.

Responsibilities: Assist the doctor in patient care Understand and monitor daily patient details as per the senior doctors instructions MBBS with registration or FMGE cleared / Bsc.Physician Assistant degree House rent allowance Maternity policy Performance bonus Gratuity Provident fund

Role Overview: You will be responsible for serving as the first point of contact for patients and caregivers at the Specialty Surgical Oncology (SSO) center. Your main objective will be to ensure that every patient's journey is seamless, compassionate, and well-supported throughout their time at the center, from consultation to discharge. Key Responsibilities: - Greet and counsel every patient and their family with warmth and professionalism upon their arrival at the center - Assist patients with their outpatient department (OPD) visit, surgical counseling, and discussions regarding quotes - Ensure that all diagnostic tests, insurance paperwork, and discharge procedures are followed through ...

Job Description: You will play a crucial role as a Treatment Coordinator in ensuring every patient understands their dental treatment options, managing case presentations, finances, and appointments, and supporting the clinical team in delivering a smooth and personalized patient experience. You will be the bridge between patients and the dental team, guiding them through their treatment journey from the first consultation to completion, ensuring clarity, comfort, and confidence. Key Responsibilities: - Ensure every patient understands their dental treatment options - Manage case presentations, finances, and appointments - Support the clinical team in delivering a smooth and personalized pat...

Opportunity for Manager-Patient Experience for our Hospital in Mahim. Qualifications: Masters in Healthcare/ Business / Hospitality or related field or Post Graduate with relevant experience in Hospitality & Customer Experience management Experience: Minimum 10-15 years working in a Healthcare organization or Hospitality field. Job Requirement: Patient management: The ability to foster a safe, comfortable experience for all patients, as they receive the treatment they need in a controlled healthcare setting. Interpersonal communication: The ability to correspond effectively with care providers, organizational executives, patients, patient family members. Data reporting: The ability to relay ...

Role : The Floor Manager / Floor Coordinator plays a pivotal role in ensuring a seamless and pleasant hospital stay for patients and attendants. The incumbent acts as a single point of contact for all non-clinical patient needs, ensuring quick resolution of issues related to food, housekeeping, maintenance, billing, and discharge processes within defined turnaround time (TAT). Preferred candidate profile Key Responsibilities: Patient Experience Management: Ensure every patient and attendant receives courteous, prompt, and professional service during their hospital stay. Conduct regular floor rounds to interact with patients and identify any service gaps proactively. Coordinate with Nursing, ...

Role & responsibilities The Assistant Manager Front Office will be responsible for overseeing day-to-day front office and patient service operations to ensure smooth functioning of OPD, admissions, discharge, and overall patient experience. The role involves supervising staff, coordinating with clinical and non-clinical departments, and implementing service excellence initiatives in alignment with hospital standards. Preferred candidate profile Supervise and manage front office operations including OPD registration, billing, admission & discharge process, and enquiry desk. Ensure seamless coordination between patients, doctors, nursing staff, and support teams to maintain a high standard of ...

As the Hospital Operations Manager, you will be responsible for overseeing the daily hospital operations to ensure efficiency, high-quality patient care, regulatory compliance, and smooth coordination across departments. Your role will require leadership, problem-solving, and strategic planning to optimize hospital performance. **Key Responsibilities:** - **Operational Management:** - Oversee daily functioning of clinical and non-clinical departments. - Ensure adherence to hospital policies, standard operating procedures (SOPs), and accreditation standards (NABH, ISO). - Monitor patient flow, bed occupancy, and resource allocation for optimal efficiency. - **Quality & Compliance:** - Ensure ...

Role Overview: As the Head of Facility Management at Sir HN Reliance Foundation Hospital in Mumbai, you will be responsible for ensuring the seamless functioning of infrastructure, engineering, soft services, and support functions within the hospital. Drawing on your experience from luxury hospitality, you will uphold five-star service standards, maintain high operational uptime, and create a safe, clean, and patient-friendly environment in adherence to NABH, JCI, and infection control standards. This key leadership role will require a blend of technical expertise and service excellence to enhance operational efficiency and elevate the patient experience. Key Responsibilities: - Oversee all ...

Experience - 3- 7 yrs Location- PAN India Notice Period- immediate to 45 days Job Description: You should have experience in Press Ganey HRP Hands on experience in Risk Management Should have good understanding/experience in patient experience and patient safety In case you are interested please apply here/ share resume to [HIDDEN TEXT]

As an Assistant Manager Operations at Sree Gokulam Super Speciality Hospital in Venjaramoodu, Tvm, your role will involve the following: - Overseeing hospital operations management to ensure smooth functioning - Handling administration and coordination tasks effectively - Ensuring quality compliance and maintaining safety standards - Managing financial aspects of the hospital operations - Focusing on enhancing patient experience and addressing grievances promptly Qualification Required: - Minimum 5 years of experience in a similar role - Full-time availability to work in person at the hospital Please send your resumes to careers@sgmc.edu.in to apply for this position.,

As the Chief Operating Officer (COO) at Regul Solutions, a leading service provider in the Healthcare and IT sectors, your role is crucial in ensuring the day-to-day operations of the healthcare organization run efficiently and effectively. You will work closely with the CEO, clinical leadership, and other departments to drive operational excellence, patient care standards, and organizational growth. **Key Responsibilities** - **Operational Leadership** - Oversee the operational management of healthcare services to ensure efficient functioning of all departments. - Develop and implement operational strategies aligned with the organization's mission and goals. - Manage clinical and non-clinic...

Role Overview: As the Hospital Operations Manager, you will be responsible for overseeing the daily operations of all clinical and non-clinical departments. Your role will involve monitoring patient flow, admission/discharge processes, and waiting times to ensure efficient operations. You will also be in charge of ensuring the availability of medicines, consumables, and equipment necessary for providing quality patient care. Key Responsibilities: - Supervise the front desk, admissions, billing, and customer service teams to enhance patient experience. - Recruit, train, and supervise administrative and support staff for effective team management. - Ensure compliance with NABH/JCI or other reg...

Position Title : AGM / DGM Operations (Non-Medical) Reporting To : Head Operations (GM) Location : Hyderabad Industry : Renowned Hospital Chain Experience : Minimum 15+ years in hospital operations with at least 100+ bed size reputed hospital . Education : Graduate in any discipline; MBA/PGDM in Hospital or Healthcare Management preferred. Role Overview : We are seeking a dynamic and experienced professional to join our team as AGM / DGM – Operations (Non-Medical) . This position will act as the second-in-command to the Head of Operations and play a critical role in driving smooth, efficient, and patient-centric operations across the hospital. The incumbent will ensure operational excellence...

We are seeking a dynamic and results-driven Centre Manager to lead Sales operations at Pravaayu Speciality Clinic. The ideal candidate will be responsible for driving revenue, enhancing patient experience, and ensuring smooth day-to-day operations. This role focuses on converting consultations into treatments, promoting referrals, and fostering long-term patient relationships. Key Responsibilities: Revenue Growth : Develop and implement strategies to drive revenue and increase the clinics profitability. Convert patients post-doctor consultation into active treatment plans. Patient Conversion : Work closely with doctors and therapists to educate patients on treatment benefits, ensuring a smoo...

We are seeking a dynamic and results-driven Centre Manager to lead Sales operations at Pravaayu Speciality Clinic. The ideal candidate will be responsible for driving revenue, enhancing patient experience, and ensuring smooth day-to-day operations. This role focuses on converting consultations into treatments, promoting referrals, and fostering long-term patient relationships. Key Responsibilities: Revenue Growth : Develop and implement strategies to drive revenue and increase the clinics profitability. Convert patients post-doctor consultation into active treatment plans. Patient Conversion : Work closely with doctors and therapists to educate patients on treatment benefits, ensuring a smoo...

We are seeking a dynamic and results-driven Centre Manager to lead Sales operations at Pravaayu Speciality Clinic. The ideal candidate will be responsible for driving revenue, enhancing patient experience, and ensuring smooth day-to-day operations. This role focuses on converting consultations into treatments, promoting referrals, and fostering long-term patient relationships. Key Responsibilities: Revenue Growth : Develop and implement strategies to drive revenue and increase the clinics profitability. Convert patients post-doctor consultation into active treatment plans. Patient Conversion : Work closely with doctors and therapists to educate patients on treatment benefits, ensuring a smoo...

JOB DESCRIPTION Center Manager About the Role: As the Center Manager, you are the "Mini CEO" of your clinic, responsible for its overall success and smooth operation. Your leadership will directly impact patient care, team performance, and financial growth. What You'll Own: Patient Acquisition: Drive walk-ins and patient growth through referrals, repeat visits, and targeted below-the-line (BTL) marketing within the clinic's vicinity. Revenue Optimization: Achieve and exceed revenue targets by meticulously optimizing all clinic revenue metrics. Patient & Clinical Excellence: Ensure an outstanding patient experience and contribute to superior clinical outcomes. Operational Efficiency: Oversee ...

As an experienced candidate with 3-7 years of experience, you should have expertise in Press Ganey HRP and hands-on experience in Risk Management. It is essential to have a good understanding and experience in patient experience and patient safety. - Experience in Press Ganey HRP - Hands-on experience in Risk Management - Good understanding/experience in patient experience and patient safety If you are interested in this opportunity, please apply here or share your resume to radhika.pradeepzade@hcltech.com.,

Job Summary: The Regional Patient Experience Manager will be responsible for driving and overseeing corporate-led patient experience initiatives across multiple hospitals in the assigned region. The role involves reviewing patient feedback, ensuring timely actions, and monitoring the implementation and effectiveness of various experience enhancement programs to deliver world-class service to patients and their families. Roles and Responsibilities Key Roles & Responsibilities: Drive Corporate Initiatives: Implement and ensure adherence to corporate strategies, frameworks, and programs aimed at improving patient experience across hospitals in the region. Oversee Patient Feedback Management: Su...

Front Desk (Reception) Manager MDRC (Sector 40, Gurugram) Modern Diagnostic & Research Centre (MDRC), a trusted name in diagnostics for 40 years, is looking for a Front Desk Manager to lead our reception operations at our Sector 40, Gurgaon location. Role Overview You will be the face of MDRC managing patient walk-ins, ensuring smooth registration & billing, handling patient queries, and leading the reception team with efficiency, empathy, and discipline. Key Responsibilities Supervise front desk team and daily reception operations. Ensure smooth patient check-in, appointment scheduling, and billing. Maintain excellent patient communication and resolve queries. Coordinate with doctors, lab s...

Roles & Responsibilities: Act as the primary point of contact for French-speaking international patients and their families throughout their hospital journey. Assist patients with registration, admission, billing, discharge, and appointment scheduling while ensuring smooth coordination with clinical and non-clinical departments. Provide translation and interpretation support (French English/Kannada/Hindi) for consultations, reports, discharge summaries, and patient instructions. Handle patient queries with empathy and professionalism, ensuring clarity in communication and cultural sensitivity. Support patients in navigating hospital services (consultations, diagnostics, pharmacy, insurance, ...

As an experienced professional in end-to-end follow-up and resolution of outstanding patient and insurance balances for U.S. healthcare clients, you will be responsible for delivering accurate, compliant, and timely cash collection. Upholding core principles such as customer-first approach, straightforward communication, respect, humility, and continuous learning will be crucial in your role. Your key responsibilities will include denial management by analyzing EOB/ERA codes, assigning root-cause categories, and recording preventative notes for training and proactive process improvement to reduce denial rate. Additionally, you will handle eligibility & authorization tasks, verify coverage an...

As a Senior UI/UX Designer at our fast-growing healthcare startup focused on telemedicine and digital health solutions, you will be instrumental in shaping the user experience across our ecosystem of applications. Collaborating closely with our co-founder and development team, you will be responsible for designing intuitive, accessible, and compliant user experiences that span multiple healthcare applications such as the patient app, doctor consultation platform, and partner portals. Your key responsibilities will include developing and maintaining comprehensive design systems, designing optimal workflows for patients, doctors, and healthcare partners, ensuring compliance with healthcare acc...