Operations Manager

SYNS Academy is seeking a dynamic and result-oriented Operations Manager to oversee day-to-day branch operations at the Kozhikode location. The role requires strong leadership, administrative control, and coordination skills to ensure smooth academic, operational, and student service functions.

Key Responsibilities

• Manage overall branch operations including academics, administration, and facilities
• Coordinate with faculty, counselors, placement team, and support staff
• Ensure smooth student onboarding, batch scheduling, and class execution
• Monitor staff performance, attendance, and discipline
• Handle operational planning, reporting, and MIS documentation
• Maintain infrastructure, resources, and vendor coordination
• Ensure compliance with SYNS Academy policies and SOPs
• Support management in achieving admission, retention, and placement targets
• Resolve student, parent, and staff concerns professionally
• Coordinate events, workshops, audits, and internal reviews

Eligibility & Qualifications

• Bachelor’s degree in Business Administration / Management / Commerce or related field
• MBA or Operations-related qualification is an advantage
• Minimum 3–6 years of experience in operations, administration, or branch management
• Experience in education / training institute operations preferred
• Strong command of English and Malayalam
• Proficient in MS Office, reporting tools, and basic analytics

Required Skills

• Strong leadership and team management skills
• Excellent organizational and multitasking ability
• Problem-solving and decision-making mindset
• Strong communication and stakeholder management
• Ability to work under pressure and meet targets
• High level of integrity and accountability

Job Type: Full-time

Work Location: In person