Operations Manager

Role Summary

The Operations Manager will be responsible for supporting and managing day-to-day operational activities across assigned projects. The role focuses on execution, coordination, manpower management, client support, and reporting, ensuring projects are delivered efficiently, safely, and within defined timelines.

Key Responsibilities

1. Project Operations & Execution

• Support execution of assigned projects as per approved scope and timelines.
• Coordinate site-level activities to ensure smooth daily operations.
• Assist in mobilization and demobilization of manpower and materials.

2. Manpower Coordination & Supervision

• Deploy manpower as per project requirements.
• Monitor attendance, productivity, and discipline at project sites.
• Act as a link between site supervisors and management.

3. Client Coordination

• Coordinate with client representatives for operational requirements.
• Ensure timely communication on site activities and updates.
• Support resolution of day-to-day client concerns.

4. Safety, Quality & Compliance

• Ensure compliance with YNM Safety standards and site safety guidelines.
• Conduct basic site checks to ensure safe work practices.
• Report incidents, non-compliances, and corrective actions.

5. Internal Coordination

• Coordinate with HR for manpower-related matters.
• Liaise with Stores/Procurement for material requirements.
• Support Finance team with billing inputs and documentation.

6. Reporting & Documentation

• Prepare and submit daily / weekly / monthly operational reports.
• Maintain site records, attendance sheets, and basic MIS.
• Ensure documentation accuracy and timely submission.

7. Cost Awareness & Resource Utilization

• Monitor site expenses and resource usage.
• Support cost control initiatives under guidance of senior management.
• Report deviations or inefficiencies promptly.

8. Issue Resolution & Escalation

• Handle routine operational issues independently.
• Escalate critical issues to senior operations/project managers.
• Support corrective and preventive action implementation.

Skills & Competencies

• Understanding of project and site operations
• Good coordination and communication skills
• Ability to manage manpower at site level
• Working knowledge of safety practices
• MS Excel and reporting skills
• Problem-solving and execution-oriented mindset

Qualification

• Bachelors degree / Diploma in Operations, Engineering, or relevant field
• Safety-related exposure will be an added advantage