Operations Manager

Job Description

Company Overview: Founded in 2021, Sugarfit provides a “Personalised evidence-based path to Type 2 and Pre-Diabetes Reversal & management”. Sugarfit leverages a precision health platform combining CGM sensors, Machine Learning, and Medical Science to improve human metabolic health and reverse chronic disease through precision nutrition, progressive fitness and behavioural health advice. We are backed by Cure.fit, Tanglin Venture Partners and Endiya Partners with $20M + with various rounds of funding. We are seeking Operations Manager to join our team and play a crucial role in supporting our high-distress diabetes patients. Responsibilities: - Design, implement and improvise process improvement and cost optimization initiatives. - Analyze diverse data around delivery partner behavior and plan process and system improvement initiatives. - As an Operations Lead, you will monitor the project lifecycle from initiation to execution by taking complete ownership and responsibility . - Coordinate with agencies and ensure that the right resources are assigned to get the work done on time. - Coordinate communication and foster teamwork between all the project stakeholders. - Establish and prepare formal reporting arrangements on project progress such as Weekly Progress Reports. - Engage, interact and build professional relationships with the design professionals, vendors and clients while simultaneously directing the installation team to safely execute the work according to the design plan. - Work closely with respective functional teams to ensure a high standard of execution and customer experience. An ideal candidate would have: - B.Tech / B.E degree/MBA from a reputed institution. - 4-8 years of experience in Operations Management (or) Consulting. - Penchant for problem solving and a track record of having put processes in place to sustainably solve problems. - Ability to thrive in a constantly changing environment. - Excellent interpersonal skills and ability to influence senior management. Following are some Good-to-Have skills: - Relevant work experience in the past (Supply Chain, Customer Service). - Strong analytical skills Show more Show less