Operations Manager

About KAANJJ

KAANJJ is a curated collective celebrating South Asian fashion heritage on a global platform. Founded by mother-daughter duo Sonal and Karnika, we connect exceptional South Asian designers and artisans with international audiences through our digital marketplace and immersive pop-up experiences.

Our journey—influenced by Mumbai, London, Hong Kong, and New York—creates a unique perspective that honors traditional craftsmanship while embracing contemporary design. Each brand in our portfolio tells a story of heritage, skilled artistry, and sustainable fashion practices, ensuring these valuable traditions continue to thrive in today's fashion landscape.

The Role

We're seeking a Operations Manager to lead our team of 4 (Brand Coordinator, Administrative Assistant, Packaging Coordinator, Account Coordinator) and drive business growth through strategic operations. You'll be the operational backbone ensuring timely execution, brand excellence, and proactive business development.

What You'll Do

• Lead and develop a cross-functional team of 4 direct reports

• Manage brand relationships alongside Brand Coordinator—identify and onboard new designer partnerships

• Analyze sales data to identify trends, opportunities, and optimize product offerings

• Ensure our website and offerings remain competitive through market research and analysis

• Proactively seek collaborations, partnerships, and growth opportunities

• Evaluate and implement best-in-class technology for our e-commerce platform

• Build accountability frameworks and monitor KPIs for timely task completion

• Implement project management systems and SOPs to support scaling

• Coordinate logistics, inventory, and vendor relationships

What You Bring

• 4+ years in operations management with 3+ years leading teams

• Proven track record scaling operations in fashion, e-commerce, or retail

• Strong business acumen with ability to identify growth opportunities

• Data analysis skills—comfortable with sales analytics and market research

• Experience managing brand/vendor relationships and sourcing new partnerships

• Strong systems-thinking and process optimization skills

• Proficiency with project management tools (Asana, Monday.com, ClickUp)

• Knowledge of e-commerce technologies and platforms

• Exceptional organizational skills and attention to detail

• Proactive, entrepreneurial mindset with strategic thinking abilities

• Passion for South Asian culture and supporting artisan communities

Why Join Us

• Shape the operational foundation of a growing international brand

• Work directly with founders bringing global fashion expertise

• Meaningful work preserving cultural heritage and supporting artisans

• Competitive compensation and professional growth opportunities

Location: Jaipur, India (on-site preferred)

To Apply: Send your resume, cover letter, and a brief example (200-300 words) of a system you built that improved operational efficiency.