Operations Manager

Job Title: Operations Manager

Department: Operations
Reporting To: Founder / Managing Director
Location: Vill. Nathuwala Jadid, GT Road, Moga
Employment Type: Full-Time

Job Purpose (Role Objective)

To plan, control, and continuously improve end-to-end operations including production, manpower, stores, quality, dispatch, and SOP compliance, ensuring cost efficiency, food safety, timely output, and scalable systems.

The Operations Manager is the owner of daily execution.

Key Responsibilities1️ Production Planning & Control

• Prepare daily, weekly, and monthly production plans.
• Ensure production targets are met without quality compromise.
• Control raw material consumption, yield, and wastage.
• Balance production between bakery and jaggery product lines.

2️. SOP Implementation & Discipline

• Implement and enforce all SOPs across departments.
• Ensure strict process discipline and documentation.
• Identify gaps and update SOPs as operations scale.
• Maintain audit-ready operations at all times.

3️. Manpower Management

• Allocate manpower efficiently across shifts and sections.
• Monitor attendance, productivity, and discipline.
• Train team leaders, helpers, and operators.
• Handle minor HR issues; escalate serious cases.

4️. Store, Inventory & Cost Control

• Ensure accurate control of:
• Raw materials
• Packing materials
• Finished goods
• Enforce FIFO / FEFO systems.
• Reduce pilferage, leakage, and idle stock.
• Support purchase planning with accurate consumption data.

5️. Quality, Hygiene & Food Safety

• Ensure compliance with FSSAI, hygiene, and food safety norms.
• Monitor cleaning schedules and sanitation records.
• Control rejections, customer complaints, and recalls (if any).
• Maintain consistent product quality and taste standards.

6️. Dispatch & Order Fulfilment

• Coordinate with sales & dispatch teams.
• Ensure right product, right quantity, right time delivery.
• Track pending orders and dispatch delays.
• Ensure proper documentation and packing discipline.

7️. Reporting & Data Ownership

• Prepare and review:
• Daily Operations Report
• Production & Wastage Report
• Manpower Report
• Inventory Summary
• Present clear data to management for decision-making.
• No false or manipulated reporting allowed.

8️. Continuous Improvement & Scaling

• Identify bottlenecks and inefficiencies.
• Implement cost-saving and productivity improvements.
• Support new product launches and capacity expansion.
• Build second-line leadership (Assistant Ops, Supervisors).

Required Qualifications

• Graduate / Diploma in Operations, Production, Engineering, Food Technology, or Management.
• 3–7 years experience in food manufacturing / FMCG / agro-processing.
• Prior experience managing people + processes is mandatory.

Skills & Competencies

• Strong execution & follow-up mindset.
• Deep understanding of factory operations & discipline.
• Good command over Excel, reporting, and basic MIS.
• People handling with firmness and fairness.
• Problem-solving & decision-making ability.

Critical Expectations (Non-Negotiable)

• Operations Manager is fully responsible for daily output.
• No tolerance for indiscipline, wastage, or data mismatch.
• Problems must be reported early, not hidden.
• Systems > shortcuts.

Working Hours

• As per factory operations
• Flexibility required during peak production, audits, or expansion

Salary & Benefits (India – Indicative)

• ₹17,000 – ₹30,000 per month (based on experience & scale)
• Performance-linked increment
• Growth into Plant Head / COO role for strong performers

Key Performance Indicators (KPIs)

• Production target achievement %
• Wastage & cost control
• SOP & food safety compliance
• Manpower productivity
• Dispatch timeliness
• System maturity level

Career Growth Path

Operations Manager → Senior Operations Manager → Plant Head / COO

Founder’s Operations Philosophy

“Strong systems, disciplined people, and honest reporting are the backbone of a scalable business.”

Job Type: Full-time

Pay: ₹17,000.00 - ₹30,000.00 per month

Work Location: In person