Operations Manager

Brick & Bolt is a managed marketplace providing construction services. We are category creators and front-runners in space. We are solving one of the most complex business problems and creating an ecosystem of trust for the Stakeholders - Customers, Construction professionals, and Material vendors. Construction has been a highly unorganized and severely tech-deficit industry globally. We are just not trying to organize but disrupt the industry completely using technology and process - creating the playbook for the industry.

● Indian real estate is earmarked to be a $650 billion market in 2025 and a $1 trillion worth sector in 2030. With 85%+ construction still unorganized in India, Brick&Bolt is on a path to capture the massive and super-broken market using our technology and processes.

● Expanding to more than 12 cities in 15 months. With the Series A2 round, Brick&Bolt has raised a total of $16 million. Earlier Sequoia Surge, Fundamental, HDFC Capital Advisors Limited and Stride Ventures have invested in Brick&Bolt. In Jan 2023, we raised Series A2 Funding of $10million from Accel and Celesta Capital.

Why Join Us?

● At Brick&Bolt, we foster a fast-paced, innovation-driven environment where your work directly shapes the future of residential construction in India. You'll be part of a high-impact team, influencing strategic decisions, improving operational systems, and delivering real value at scale.

Role Overview:

● We are looking for an experienced Operations Manager to lead and optimize our daily operations. The ideal candidate brings a strategic approach to process improvement, cross-functional collaboration, and team leadership. This role is crucial in driving operational efficiency, ensuring compliance, and supporting the company’s growth objectives.

Key Responsibilities:

● Track progress of all Site Project Managers and Project Manager Team Leaders, ensuring timely execution and accountability.

● Handle operational escalations across functions and ensure swift resolution.

● Collaborate closely with Sales and Design teams to streamline project execution and client satisfaction.

● Design, implement, and refine operational strategies, processes, and SOPs to drive efficiency and scalability.

● Manage day-to-day operations including budgeting, resource planning, and performance tracking.

● Lead and mentor the operations team to meet performance targets and uphold service quality. ● Work cross-functionally with Sales, Marketing, Finance, and Product teams to align on key business goals.

● Monitor operational KPIs to identify trends, risks, and opportunities for improvement.

● Ensure full compliance with internal policies, safety standards, and external regulations.

● Champion data-driven decision-making and continuous improvement initiatives.

● Build and maintain strong relationships with external stakeholders, including contractors, vendors, and service partners. Qualifications:

● Bachelor’s degree in Civil Engineering (Preferred).

● Proven experience in operations or project management, ideally in construction, real estate, or related industries.

● Strong leadership capabilities and experience managing large or cross-functional teams.

● Excellent analytical, communication, and problem-solving skills.

● Knowledge of budgeting, compliance, and resource planning best practices

What You’ll Gain:

● Work closely with data and strategy teams in a high-growth, tech-first environment.

● Gain hands-on exposure to real-world operations in the construction tech space.

● Contribute directly to business-critical projects with high visibility and impact.

● Receive mentorship and growth opportunities from seasoned leaders in operations and analytics.