Operations Lead

Job Description

BNC has been mandated to recruit an experienced Operations Lead to oversee backend financial operations for one of our consulting client based in Rohini, Delhi. Key Responsibilities: Lead and manage end-to-end backend financial operations including reconciliations, accounts payable/receivable, transaction processing, settlements, and reporting functions. Oversee and drive process management and optimization , ensuring SLA/KPI adherence and continuous improvement. Play a critical role in transitioning new processes from client teams – including documentation, knowledge transfer, stabilization, and BAU handover. Effectively lead, coach, and mentor a team of 10–20 members; manage daily workflow, resource planning, and performance evaluation. Ensure compliance with internal controls , client requirements, and global regulatory standards. Analyze operational metrics and dashboards; provide insights to senior leadership for performance improvement. Partner with client stakeholders to deliver seamless operations and proactive issue resolution . Manage escalations, risks, and change requests with a solution-oriented approach. Support audits and due diligence activities by providing accurate process documentation and data. Key Requirements: CA or MBA (Finance) with 8–9 years of experience in backend financial operations within the BPO or shared services industry, preferably in a global/multi-region environment. Proven expertise in operations management , financial controls , and team leadership . Hands-on experience in process transitions and migrations (onshore/offshore model preferred). Strong understanding of financial processes such as reconciliations, P2P, O2C, R2R, and general ledger activities. Proficiency in ERP tools such as SAP, Oracle, Tally , or other financial systems. Exceptional communication and stakeholder management skills with the ability to interact across global teams. Knowledge of quality frameworks like Lean, Six Sigma (preferred but not mandatory). Ready to join within 1 month or less . Compensation: Rs. 25-30LPA If interested please share your resume at info@bncglobal.in Job Types: Full-time, Permanent Pay: ₹2,500,000.00 - ₹3,000,000.00 per year Application Question(s): Are you a • CA or MBA (Finance) with 8–9 years of experience in backend financial operations within the BPO or shared services industry, preferably in a global/multi-region environment? Do you having proven expertise in operations management, financial controls, and team leadership and hands-on experience in process transitions and migrations (onshore/offshore model preferred)? Work Location: In person