Operations and Production Manager

About Fancy Pastels

Fancy Pastels is a Jaipur-based fashion brand known for its handcrafted prints, artisanal craftsmanship, and vacation-ready silhouettes. With multiple verticals under Avrat Fashion Pvt. Ltd.—including FP Men, House of FP, Lil Fancy, and 19-20—our production runs year-round across women’s wear, men’s wear, and kids’ wear.

Production & Operations Manager

Role Overview

Production & Operations Manager

Key Responsibilities

1. Order Management & Fulfillment

• Manage daily orders across website, marketplaces, and B2B channels.
• Create production sheets, allocate tasks, and track order timelines.
• Coordinate with dispatch and logistics teams for timely shipping.
• Ensure quality checks before packing and resolve production delays quickly.

2. Production Planning & Coordination

• Plan weekly and monthly production schedules based on order load.
• Coordinate with tailors, sampling team, pattern masters, printers, and dyers.
• Maintain fabric inventory, trims, and raw material requirements.
• Oversee stitching, finishing, QC, and ensure adherence to brand quality standards.
• Manage outsourcing partners when required.

3. Marketplace Communication

• Act as the primary point of contact for marketplaces (Nykaa Fashion, Tata Cliq etc.).
• Align listings, order details, dispatch SLAs, and updates with marketplace teams.
• Ensure products meet marketplace quality, packaging, and documentation guidelines.
• Monitor marketplace order flow and reduce cancellations/returns.

4. Operations & Process Management

• Implement efficient production processes to reduce errors and delays.
• Maintain production reports, daily MIS, and performance metrics.
• Ensure smooth coordination between design, production, and warehouse teams.
• Solve day-to-day operational challenges and workforce management.
• Conduct regular QC audits and maintain production floor discipline.

5. Communication & Team Leadership

• Manage team of tailors, helpers, QC staff, dispatch executives, and coordinators.
• Ensure continuous communication with the founding team for timelines and updates.
• Train team members on new processes, quality standards, and workflows.

Required Skills & Qualifications

• 3–7 years experience in production/operations in apparel or fashion manufacturing.
• Strong knowledge of stitching, pattern making, fabrics, and finishing.
• Experience handling Shopify / ERP systems (basic).
• Ability to multitask, prioritize, and manage high-pressure timelines.
• Strong communication, leadership, and problem-solving skills.
• Familiarity with marketplace portals and guidelines.
• Bachelor’s degree in Fashion/Production Management preferred.

Personality Traits We Value

• Proactive and solution-oriented
• Highly organized and detail-driven
• Team player with strong people management skills
• Calm under pressure and aligned with brand aesthetics
• Ownership mindset