Customer Service/Customer Support Internship in Jaipur

0 years

0 Lacs

Posted:2 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Internship

Job Description

  • Respond promptly to customer inquiries via phone, email, and chat in a friendly, professional manner.
  • Assist customers with orders, returns, exchanges, and product questions.
  • Resolve issues efficiently and empathetically, ensuring customer satisfaction.
  • Track and document interactions, escalating complex cases when necessary.
  • Collaborate with internal teams to stay updated on product information, policies, and promotions.
  • Gather and report customer feedback to improve processes and customer experience.
About Company: Fancy Pastels is a slow fashion brand creating and promoting handcrafted, and hand-block printed apparel for women and men.

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