38 Operational Governance Jobs

Overview This leader will serve as the strategic and operational anchor for the Pune location, ensuring alignment with the GBSCs global priorities and Mastercards broader business objectives The Site Lead will play a pivotal role in fostering a strong culture, enabling business continuity, and creating an environment that supports high performance, collaboration, and professional growth This individual will partner closely with global GBSC leadership, functional leaders, and regional stakeholders to drive operational excellence, employee engagement, and site-level strategy execution RESPONSIBILITIES Lead the GBSC Pune site, overseeing its overall management, culture, and success Translate GB...

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary GBSC Site Lead - Pune Overview Mastercard's Global Business Solutions Center (GBSC) is dedicated to helping the organization transform their business operations to achieve hi...

As the Delivery Operational Performance Lead at FPC Global, your role is pivotal in ensuring the successful execution of Digital Building Consultancy Services. You will be responsible for overseeing operational delivery management, commercial performance, and data-led decision-making to guarantee the excellence of every project and provide an outstanding client experience. Your key responsibilities include: - Governance Framework Leadership - Design, implement, and maintain scalable governance frameworks for consistent project delivery and effective resource planning. - Define best practices for project controls, reporting standards, and governance protocols. - Monitor adherence to governanc...

Role Overview: As a Financial Planning and Governance Lead for EAS, your main responsibilities will include overseeing financial planning, budgeting, and governance activities to ensure alignment with enterprise goals and compliance standards. You will also be responsible for managing strategic vendor relationships, license inventory, utilization, and optimization. Your role will involve liaising with various departments to coordinate operational processes, develop operational policies and controls, monitor key metrics, drive continuous improvements, and support internal reviews. Key Responsibilities: - Lead financial planning, budgeting, and governance activities for EAS - Oversee strategic...

The Associate Manager Operations Logistics at CEVA GBSI is accountable for leading high-performing teams to deliver against defined KPIs and KRAs, while continuously driving process and cost optimization initiatives. This role plays a pivotal part in fostering a motivated and performance-oriented team culture, ensuring operational efficiency, and aligning service delivery with business expectations. As a key liaison between GBS operations and business stakeholders, the Associate Manager is responsible for maintaining service excellence, process compliance, and customer satisfaction. Key Responsibilities Reporting & Dashboards: Develop and maintain dashboards and reporting mechanisms to provi...

Role Overview: As the AIM USPB Control Automation Engagement Lead, you will provide strategic leadership and comprehensive oversight for the entire offshore Control Automation engagement. Your role will involve defining and executing the strategic roadmap, driving large-scale automation initiatives across multiple business lines, fostering executive client relationships, and building a high-performing, innovative team. Your focus will be on ensuring the consistent delivery of high-value, scalable control automation solutions that align with USPB business objectives, enhance operational efficiency, and significantly contribute to risk mitigation and compliance across Citi. Key Responsibilitie...

Role Overview: You will be responsible for supporting stakeholders during early hours to ensure greater collaboration and alignment with Asia Pacific region markets. Additionally, you will deliver services through a structured project management approach with appropriate documentation and communication throughout the delivery of services. Your services will include resource planning and deployment, field performance excellence, CRM & data quality support, field excellence reporting and insights, creating and maintaining standard operating procedures (SOPs), developing and maintaining knowledge repositories, supporting team leaders in on-boarding new associates, participating in knowledge sha...

As a Client Account Management Specialist at Accenture, your role will involve helping balance increased marketing complexity and diminishing resources by driving marketing performance through deep functional and technical expertise. You will accelerate time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement, and Media Growth Services. Your responsibilities will include implementing client account plans, building deeper client relationships, and identifying opportunities to provide additional value to clients. What we are looking for: - Client Engagement & Stakeholder Management: You wi...

Job Description: Role : National Sales Excellence Lead Location : Gurgaon Job Purpose To build a strong, scalable, and future-ready distributor ecosystem and a high-performance traditional trade network that drives sustainable growth, distribution expansion, and execution excellence - powered by RTM model transformation, digital adoption, and capability building. Job Responsibilities 1. Distributor Excellence & Scalability Build financially strong, process-compliant, and digitally enabled distributors through lifecycle management and the right distributor partnerships that ensure capability, reach, and sustained performance. 2. Future-Ready RTM Model Transformation Implement a future-ready R...

Role Overview: As the APAC & Middle East Corporate Banking Technical Platform Owner - Director, you will be responsible for ensuring the scalability, adaptability, and effectiveness of the development, testing, and deployment processes within the corporate banking technology landscape. Your role is pivotal in driving DevSecOps, Test Driven Development (TDD), automating testing processes, and mentoring teams to adopt best practices aligned with broader business strategies. Key Responsibilities: - Drive the scalability, adaptability, and efficiency of development, testing, and deployment processes for the corporate banking technology platform. - Champion Test Driven Development (TDD) and ensur...

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter. Job Description: About 3M and the Consumer Business Group At 3M, we apply science in collaborative ways to improve everyday life. The Consumer Business Group (CBG) brings 3M's trusted and innovative brands-such as Scotch, Post-it, Scotch-Brite, and Command-to homes and workplaces across India. We combine global technology leadership with deep local insights to deliver convenience, efficiency, and quality that customers t...

Role Overview: You will be responsible for providing financial and business analysis support to the Technology Business, collaborating with various teams to deliver actionable insights. Additionally, you will assist in data reporting, tech business operations support, and overall ownership and delivery of assigned deliverables. Key Responsibilities: - Partner with Finance and Operations teams to deliver insights on cost, utilization, and efficiency for the Technology Business - Support financial performance tracking, budgeting, and variance analysis within GCC - Assist in business case planning and setting up initiatives to support enterprise objectives - Gather market trends and insights fo...

Job Description As a Grp Manager Employee Partner (Engagement) at WNS (Holdings) Limited, your role will involve managing Employee Experience deliverables. Your primary responsibilities will include: - Working with Site teams to ensure day to day operating rigor - Ensuring efficient workflow management, escalation management, stakeholder management, and achieving the SLA levels - Resolving employee and departmental query/service requests - Leading program-led employee connect and communication activities covering the entire employee life cycle - Managing Escalation Management of team deliverables - Providing Onboarding & Induction support - Offering Case Management support - Supporting Manag...

As the Benefit Operations - Operational Excellence Lead, your role will be to drive end-to-end operations excellence across the benefit operations team globally. You will work independently to execute process simplifications and drive efficiencies across all processes, integrating specialty area knowledge with industry standards. Responsibilities: - Drive operations excellence across the Benefit Operations team globally - Implement process simplifications through initiatives like process mapping, process gap-analysis, Lean, Six Sigma, Kaizen, etc. - Design operational processes ensuring appropriate mapping of up-stream and down-stream steps - Standardize and centralize processes across the B...

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources levera...

As an Assistant Vice President, Workforce Implementation and People Analytics Lead Operations, you will be responsible for leading a team of T&C Workforce implementation and People Analytics resources supporting an Australia-based bank. Your role will involve overseeing approximately 50 HR and analytics professionals across multiple delivery locations. **Key Responsibilities:** - Demonstrate deep domain knowledge in all Hire to Retire service lines or different HR roles, with banking experience being an added advantage - Deliver value through transformation initiatives, ensuring zero surprise operations and growing business with the client - Oversee Workforce implementation (Restructuring) o...

In this role as the Financial Planning and Operations Manager for EAS, you will be responsible for leading financial planning, budgeting, and governance activities to ensure alignment with enterprise goals and compliance standards. Additionally, you will oversee strategic vendor management for EAS vendors, manage license inventory, utilization, and optimization, and collaborate with various departments to drive operational efficiency. Key Responsibilities: - Lead financial planning, budgeting, and governance activities for EAS - Oversee strategic vendor management for EAS vendors - Manage license inventory, utilization, and optimization - Liaise with finance, procurement, and TMO for effecti...

As a Principal Consultant in Leadership & Strategy, you will play a crucial role in driving vision, operational excellence, client satisfaction, and business growth. With over 10 years of experience, you will leverage your proven leadership skills across business strategy, service delivery, and organizational management to contribute strategically to the organization. **Key Responsibilities:** - Act as the organizations strategic team leader, working closely with the Directors to shape direction and execution plans. - Identify and capitalize on new business opportunities, partnerships, and growth areas to enhance the company's market position. - Provide valuable advisory inputs to the Direct...

Role Overview: You will be responsible for supporting stakeholders during early hours to ensure greater collaboration and alignment with Asia Pacific region markets. Additionally, you will deliver services through a structured project management approach with appropriate documentation and communication throughout the delivery of services. Your services will include but not be limited to: - Resource planning and deployment (Territory Design, Segmentation, targeting, call plan management) - Field Performance excellence (goal setting, incentive design & modelling, Incentive operations and reporting) - CRM & data quality support - Field Excellence reporting and insights - Support in creating and...

Role Overview: As the AIM USPB Control Automation Engagement Lead, you will provide strategic leadership and comprehensive oversight for the entire offshore Control Automation engagement. Your responsibilities include defining and executing the strategic roadmap, driving large-scale automation initiatives across multiple business lines, fostering executive client relationships, and building a high-performing, innovative team. You will ensure the consistent delivery of high-value, scalable control automation solutions that align with USPB business objectives, enhance operational efficiency, and significantly contribute to risk mitigation and compliance across Citi. Key Responsibilities: - Def...

Position Purpose This position is expected to lead and manage all facilities functions for the Chennai site, covering technical setups, soft services, cafeteria operations, events, transport, and environmental sustainability, besides driving strategic partnerships and maintaining strong relationships with internal stakeholders, external vendors, regulatory authorities, and leadership teams. Responsibilities Direct Responsibilities Lead and manage all facilities functions for the Chennai site, covering technical setups, soft services, cafeteria operations, events, transport, and environmental sustainability. Drive strategic partnerships and maintain strong relationships with internal stakehol...

Job Description About this role: Wells Fargo is seeking a Lead Business Execution Consultant within the India Business Management team for CIB Front Office. The incumbent would be responsible for owning and running various operational, governance, risk and strategic deliverables across LOBs within the Front Office businesses including Markets, Banking, COO and CRE divisions. In this role, you will: Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate Review strategic approaches and effectiveness of support function and business per...

Level : L3 The SIEM Engineering Manager is a senior leadership role within the Cyber Defense Center (CDC) responsible for the technical direction, operational governance, and delivery assurance of SIEM and SOAR capabilities. This role bridges engineering, automation, and AI innovation to support a self-driving, SLA-bound, and AI-augmented SOC. 1. Lead a cross-functional team of SIEM Engineers, SOAR Developers, Automation Leads, Content Writers, and GenAI Developers 2. Define and track delivery KPIs, SLAs, and transformation milestones across all engineering functions 3. Ensure 24x7 operational readiness and L3-level support coverage, including weekends 4. Ensure ingestion pipelines, correlat...

Level : L3 The SIEM Engineering Manager is a senior leadership role within the Cyber Defense Center (CDC) responsible for the technical direction, operational governance, and delivery assurance of SIEM and SOAR capabilities. This role bridges engineering, automation, and AI innovation to support a self-driving, SLA-bound, and AI-augmented SOC. 1. Lead a cross-functional team of SIEM Engineers, SOAR Developers, Automation Leads, Content Writers, and GenAI Developers 2. Define and track delivery KPIs, SLAs, and transformation milestones across all engineering functions 3. Ensure 24x7 operational readiness and L3-level support coverage, including weekends 4. Ensure ingestion pipelines, correlat...

Level : L3 The SIEM Engineering Manager is a senior leadership role within the Cyber Defense Center (CDC) responsible for the technical direction, operational governance, and delivery assurance of SIEM and SOAR capabilities. This role bridges engineering, automation, and AI innovation to support a self-driving, SLA-bound, and AI-augmented SOC. 1. Lead a cross-functional team of SIEM Engineers, SOAR Developers, Automation Leads, Content Writers, and GenAI Developers 2. Define and track delivery KPIs, SLAs, and transformation milestones across all engineering functions 3. Ensure 24x7 operational readiness and L3-level support coverage, including weekends 4. Ensure ingestion pipelines, correlat...