4 Operational Governance Jobs

Your responsibilities include creating and delivering high complexity sales force incentive operations support using Javelin as per agreement (timeliness, accuracy, quality, etc.) and driving excellent customer service. You will design and build incentive compensation systems using Javelin, as well as support in designing and developing effective incentive plans for countries based on their market strategy. Additionally, you will design and set goals for the field force that are fair, motivational, achievable, and aligned with forecast/business objectives. Your role will involve delivering services through a structured project management approach with appropriate documentation and communication throughout the delivery of services. You will support in creating and maintaining standard operating procedures (SOPs) and quality checklists that will enable excellent quality deliverables within the function. Furthermore, you will assist in developing and maintaining knowledge repositories that capture qualitative and quantitative reports of field excellence related trends across Sandoz operating markets. Supporting team leaders in on-boarding new associates within the organization and participating in various knowledge-sharing sessions to enable growth and improve quality deliverables across the function will also be part of your responsibilities. Your role will involve supporting operational governance with organizational regional and country leadership and ensuring exemplary communication with all stakeholders, including internal associates and clients, through regular updates with a focus on accomplishments, KPIs, best practices, staffing changes, and key events. You are expected to comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes, as well as adhere to all Sandoz operating procedures as per legal/IT/HR requirements. To excel in this role, you should be a graduate in Technology or Data Science related domains and fluent in English. Knowledge of other in-scope country languages would be an advantage. You should have 3-5 years of experience in an analytics-based organization or pharmaceutical company or Pharma services domain and understand the pharmaceutical business, including its regulatory environment. Strong analytical thinking with a problem-solving approach, experience in an international company with exposure to working in a cross-cultural environment, customer service orientation, and consultative solution delivery are essential. A proactive business results focus and proven ability to provide insights that increase productivity, along with a track record of delivering analytics and insights for field excellence and/or data-enabled solutions, are key to success in this role. In this role, you will receive benefits such as flexible working arrangements, learning and development opportunities, and more. Sandoz, a leader in the generic and biosimilar medicines sector, aims to touch the lives of more patients by providing access to low-cost, high-quality medicines sustainably. With investments in new development capabilities, state-of-the-art production sites, acquisitions, and partnerships, Sandoz offers an opportunity to shape the future and make a positive impact. The organization fosters an open, collaborative culture driven by talented and ambitious colleagues, providing an agile and collegiate environment with impactful, flexible-hybrid careers. Diversity is welcomed, and personal growth is encouraged, shaping a future where the potential for growth and innovation is limitless.,

As a Client Account Management Associate Manager at Accenture, you will be responsible for helping to balance increased marketing complexity and diminishing resources. Your role involves driving marketing performance through deep functional and technical expertise, accelerating time-to-market, and enhancing operating efficiencies at scale. You will be utilizing Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement, and Media Growth Services to achieve these objectives. Your responsibilities will include implementing client account plans through relationship development, identifying opportunities to provide additional value to clients, and monitoring existing services. As the primary liaison for clients and stakeholders, you will lead requirement-gathering workshops and translate business objectives into actionable technical solutions. You will establish operational processes, manage timelines, conduct trainings, and ensure alignment through regular status meetings and performance reviews. Additionally, you will lead the design and implementation of Adobe Campaign solutions, oversee integrations with platforms like AEM, Salesforce, and Adobe Analytics, and ensure compliance with data privacy standards. In this role, you will manage end-to-end campaign delivery, ensure brand compliance, accuracy, and lead optimization efforts based on analytics and engagement metrics. You will provide technical guidance to campaign developers, QA analysts, and reporting teams, define coding standards, promote reusable components and automation, and conduct training sessions to ensure quality and consistency across projects. Furthermore, you will monitor SLAs, track delivery performance, manage incident resolution, and maintain campaign assets and documentation to ensure high availability of campaign systems. With your 10 to 14 years of experience and a background in Any Graduation, you will play a crucial role in driving marketing performance and building deeper client relationships at Accenture.,

As a Client Account Management Associate Manager at Accenture, you will play a crucial role in helping to balance increased marketing complexity and diminishing marketing resources. Your primary responsibility will be to drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale. This will involve leveraging Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement, and Media Growth Services. Your role will require you to implement client account plans through relationship development and opportunity pursuits that build deeper client relationships. Additionally, you will be responsible for monitoring existing services to identify opportunities that provide additional and innovative value to the client. You will serve as the primary liaison for clients and stakeholders, leading requirement-gathering workshops and translating business objectives into actionable technical solutions. Your responsibilities will include establishing operational processes, managing timelines, conducting trainings, and driving alignment through regular status meetings and performance reviews. Moreover, you will lead the design and implementation of Adobe Campaign solutions, including data ingestion, segmentation, personalization logic, and cross-channel workflow automation. You will also oversee integrations with platforms such as AEM, Salesforce, and Adobe Analytics, ensuring adherence to data privacy and compliance standards such as GDPR and HIPAA. It is essential that you are Adobe Campaign Certified. Your key responsibilities will include managing end-to-end campaign delivery, ensuring timely execution, brand compliance, and accuracy. You will be responsible for building recurring and triggered campaigns, implementing A/B and multivariate testing, defining campaign KPIs, and leading optimization efforts based on analytics, engagement metrics, and client inputs. Furthermore, you will provide technical guidance to campaign developers, QA analysts, and reporting teams. You will define and uphold coding standards, promote reusable components and automation, and conduct training sessions and code reviews to ensure quality and consistency across projects. Additionally, you will monitor SLAs, track delivery performance, and manage incident resolution to ensure high availability of campaign systems. Maintaining campaign assets and documentation, collaborating with internal IT and data teams, and proactively addressing risks related to deliverability, scalability, and performance will also be part of your responsibilities. If you are a highly experienced professional with a background in Marketing Operations and Account Management, possessing the required qualifications and a minimum of 10 to 14 years of relevant experience, we encourage you to explore this challenging opportunity at Accenture.,

Position Purpose This position is expected to lead and manage all facilities functions for the Chennai site, covering technical setups, soft services, cafeteria operations, events, transport, and environmental sustainability, besides driving strategic partnerships and maintaining strong relationships with internal stakeholders, external vendors, regulatory authorities, and leadership teams. Responsibilities Direct Responsibilities Lead and manage all facilities functions for the Chennai site, covering technical setups, soft services, cafeteria operations, events, transport, and environmental sustainability. Drive strategic partnerships and maintain strong relationships with internal stakeholders, external vendors, regulatory authorities, and leadership teams. Ensure operational excellence, proactive maintenance, energy efficiency, and the highest standards of employee experience across facilities. Implement and track sustainability programs aligned with organizational goals (energy management, waste management, green certifications, etc.). Establish, monitor, and drive operational controls with a strong focus on compliance, audit readiness, and adherence to internal standards and policies. Oversee crisis management, safety protocols, and regulatory compliance across all facility services. Manage budgets, cost optimization, vendor contracts, and project rollouts without compromising on quality and safety. Analyze operational data and financial metrics to drive insights, efficiency improvements, and report effectively to senior leadership. Prepare high-quality, impactful presentations and dashboards for leadership reviews and strategic decision-making. Contributing Responsibilities Innovate solutions for modern workspace experiences, employee satisfaction, and operational scalability. Promote and actively drive diversity and inclusion within the facilities team and across vendor partnerships. Spearhead initiatives on food quality, food safety, and employee well-being through caf and dining operations. Technical & Behavioral Competencies Behavioral Competencies: Strategic Thinking Leadership and team development Problem solving and decision making Stakeholder management Clint Centricity Change Management Resilience and Accountability Technical Competencies: Facilities operations expertise Financial Acumen ESG, EHS, and Statutory compliance (local/ state/ national) Workplace and Space Management Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Organizational skills Critical thinking Client focused Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to develop and leverage networks Ability to set up relevant performance indicators Ability to inspire others & generate people's commitment Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 12 years Other/Specific Qualifications (if required) 12+ yrs of relevant exp with a proven track record of leadership in complex, large-scale operations. Strong expertise in managing diverse portfolios incl cafeteria, transport, technical setups, and events. Proven excellence in operational governance, compliance, internal controls, and audit preparedness. Strong financial acumen with experience in managing large budgets and vendor contracts. Ability to work in fast-paced, dynamic environments with a focus on employee-centric outcomes. Strong attention to detail, especially around metrics, KPIs, compliance dashboards, and reporting for leadership visibility. Establish, monitor, and drive operational controls with a strong focus on compliance.