Group Manager - HR - Employee Connect

Job Description As a Grp Manager Employee Partner (Engagement) at WNS (Holdings) Limited, your role will involve managing Employee Experience deliverables. Your primary responsibilities will include: - Working with Site teams to ensure day to day operating rigor - Ensuring efficient workflow management, escalation management, stakeholder management, and achieving the SLA levels - Resolving employee and departmental query/service requests - Leading program-led employee connect and communication activities covering the entire employee life cycle - Managing Escalation Management of team deliverables - Providing Onboarding & Induction support - Offering Case Management support - Supporting Manager Requests for Interventions for Coaching / Counselling / Conflict Management - Ensuring operational governance rigor and providing critical data points to business partners - Providing HR Product (Programs & Technology) Support Qualifications Required: - Bachelors degree - Language Proficiency: English (Good), Local Language (Required) About the Company: WNS (Holdings) Limited is a leading Business Process Management (BPM) company that co-creates innovative, digital-led transformational solutions with clients across 10 industries. With 44,000+ employees, we deliver a spectrum of BPM services in finance and accounting, procurement, customer interaction services, and human resources, tailored to address the unique business challenges of each client.,