Job
Description
Role Overview: As the AIM USPB Control Automation Engagement Lead, you will provide strategic leadership and comprehensive oversight for the entire offshore Control Automation engagement. Your responsibilities include defining and executing the strategic roadmap, driving large-scale automation initiatives across multiple business lines, fostering executive client relationships, and building a high-performing, innovative team. You will ensure the consistent delivery of high-value, scalable control automation solutions that align with USPB business objectives, enhance operational efficiency, and significantly contribute to risk mitigation and compliance across Citi. Key Responsibilities: - Define, champion, and execute the strategic vision and roadmap for the offshore Control Automation engagement, ensuring alignment with Citi's global automation and risk management objectives. - Oversee end-to-end delivery of control automation projects, from requirement management to implementation, focusing on quality and speed to market. Drive insourcing of work from vendors and contribute to cost optimization and knowledge retention. - Manage the entire portfolio of offshore control automation programs and projects, ensuring successful delivery, financial target adherence, and value maximization across diverse business functions. - Cultivate and maintain robust relationships with senior executives across business, risk, audit, and technology functions, serving as the primary point of contact for the offshore engagement. - Drive collaboration and integration between offshore teams and global stakeholders, ensuring knowledge transfer, shared best practices, and consistent application of automation standards. - Lead, mentor, and develop a large team of control automation professionals, fostering innovation, continuous improvement, high performance, and talent retention. - Evaluate, adopt, and scale emerging technologies to enhance control automation capabilities and drive efficiency. - Establish robust operational governance frameworks, ensure process efficiency, quality standards adherence, regulatory compliance, and effective risk management for all offshore automation activities. - Provide oversight on the architectural design and scalability of automation solutions to address complex control challenges. - Strategically plan and allocate resources to optimize delivery, manage capacity, and support long-term growth and capabilities development. - Ensure all automation efforts strengthen Citi's control environment, identify control gaps, and provide evidence for audit completion. - Establish KPIs and metrics for the offshore engagement, reporting progress, value realization, and strategic impact to senior leadership. - Drive continuous improvement in automation development processes leveraging industry best practices. Qualifications: - Master's degree in Information Technology, Information Systems, Computer Applications, Engineering, or a related field. - 15+ years of experience in technology, automation, or risk & control domains, with 8-10 years in senior leadership roles managing large offshore engagements. - Experience in a global financial services organization in Risk & Control areas. - Track record of delivering large-scale automation initiatives with significant business impact. - Extensive experience with modern control automation tools and platforms. - Deep understanding of banking products, financial regulations, risk management frameworks, and audit processes. - Exceptional leadership, communication, and interpersonal skills. - Strong analytical and strategic thinking capabilities. Preferred Skills: - Familiarity with workflow management/automation tools. - Certifications in project management or agile methodologies. - Ability to drive organizational change and foster innovation. - Experience in managing P&L or budget for a significant organizational unit or engagement.,
