103 Process Enhancement Jobs

Develop and maintain: methodology and tools to monitor, document and report financials, quality, risks and KPIs of sizeable projects processes to govern project and program-related activities including: communication and status reporting, planning, scheduling, resourcing, backlog management, risk mitigation, and proposal development processes and standards for stakeholder and management steering committee meetings, project planning meetings, daily stand-ups, sprint/release planning and other Agile/Scrum-related meetings Provide visibility to internal stakeholders on broader delivery and deployment status, strategy and requirements Ensure that the delivery team is practicing core Agile principles of collaboration, prioritization, team accountability and visibility Actively participate in process improvement development and determine areas for improvement of project related processes. What will make you successful: Degree in Industrial Engineering, Economics or related field 3-5 years of Project and Program Management experience within an IT/infrastructure, datacenter or SaaS environment/company An understanding of the full software deployment project life cycle, SDLC best practices, and Agile methodologies Expertise in project management methodologies and practices Demonstrated ability to guide and mentor on large, complex, technical projects Technical proficiency with Atlassian (JIRA and Confluence) Proven experience operating in dynamic global matrix and cross-functional organizations Data-driven and detail-oriented with the ability to work independently Team player with excellent interpersonal and communication skills Excellent organizational skills High degree of comfort with presenting to variety of audiences Fluent in English - written and spoken Experience in banking and/or cyber fraud prevention services -advantage Role: Project Coordinator Industry Type: Software Product Department: Project & Program Management Employment Type: Full Time, Permanent Role Category: Other Program / Project Management Education UG: Any Graduate PG: Any Postgraduate

Develop and maintain: methodology and tools to monitor, document and report financials, quality, risks and KPIs of sizeable projects processes to govern project and program-related activities including: communication and status reporting, planning, scheduling, resourcing, backlog management, risk mitigation, and proposal development processes and standards for stakeholder and management steering committee meetings, project planning meetings, daily stand-ups, sprint/release planning and other Agile/Scrum-related meetings Provide visibility to internal stakeholders on broader delivery and deployment status, strategy and requirements Ensure that the delivery team is practicing core Agile principles of collaboration, prioritization, team accountability and visibility Actively participate in process improvement development and determine areas for improvement of project related processes. What will make you successful: Degree in Industrial Engineering, Economics or related field 3-5 years of Project and Program Management experience within an IT/infrastructure, datacenter or SaaS environment/company An understanding of the full software deployment project life cycle, SDLC best practices, and Agile methodologies Expertise in project management methodologies and practices Demonstrated ability to guide and mentor on large, complex, technical projects Technical proficiency with Atlassian (JIRA and Confluence) Proven experience operating in dynamic global matrix and cross-functional organizations Data-driven and detail-oriented with the ability to work independently Team player with excellent interpersonal and communication skills Excellent organizational skills High degree of comfort with presenting to variety of audiences Fluent in English - written and spoken Experience in banking and/or cyber fraud prevention services -advantage Role: Project Coordinator Industry Type: Software Product Department: Project & Program Management Employment Type: Full Time, Permanent Role Category: Other Program / Project Management Education UG: Any Graduate PG: Any Postgraduate

You should be a certified professional with experience in Core HCM and compensation modules of Workday. Your role will involve working on critical incidents related to these modules, resolving issues by analyzing and creating calculation logics, and participating in the full project lifecycle from requirement gathering to testing. You will be responsible for gathering requirements for new enhancements, proposing ideas for process improvement, and supporting deployment activities including implementation and hyper care. Your expertise should include knowledge of HCM and related topics for support incidents, compensation configuration, hire to retire business process, supervisory organization setups, and understanding the impact of business process changes. You should have experience in EIB loads and data conversion, handling business process issues, configuring documents, creating text blocks/BIRT, notifications, alerts, and Dashboards. Additionally, you should be familiar with handling security issues and reporting experience, including Advanced, Matrix, and Composite reports mainly focused on HCM and compensation reporting. Experience in HCM/Compensation related Dashboards, Discovery Boards, and creating visual reports based on client requirements will be an added advantage.,

At PwC, you will focus on maintaining regulatory compliance and managing risks for clients by providing advice and solutions. Your responsibilities will include helping organizations navigate complex regulatory landscapes and enhancing their internal controls to effectively mitigate risks. You will be involved in confirming regulatory compliance and managing risks for clients, providing advice, and solutions to navigate complex regulatory environments. Your role at PwC will involve building meaningful client connections and learning how to manage and inspire others. You will navigate complex situations, grow your personal brand, deepen technical expertise, and enhance your awareness of strengths. Anticipating the needs of your teams and clients, delivering quality work, and embracing ambiguity will be key aspects of your daily tasks. To excel in this role, you will need to possess the following skills, knowledge, and experiences: - Respond effectively to diverse perspectives, needs, and feelings of others. - Utilize a broad range of tools, methodologies, and techniques to generate new ideas and solve problems. - Apply critical thinking to break down complex concepts. - Understand the broader objectives of your project or role and how your work contributes to the overall strategy. - Develop a deeper understanding of the business context and its changes. - Use reflection to enhance self-awareness, address development areas, and develop strengths. - Interpret data to derive insights and recommendations. - Uphold professional and technical standards, the Firm's code of conduct, and independence requirements. As a part of the Compliance Operations team at PwC Acceleration Centers, you will manage the onboarding clearance process for new joiners and ensure compliance with PwC policies and regulatory requirements. In your role as a Senior Associate, you will build relationships with stakeholders, navigate complex compliance frameworks, enhance analytical skills, contribute to critical compliance processes, and support team members" professional growth. Your responsibilities will include: - Overseeing the onboarding clearance process for new joiners. - Promoting compliance with PwC policies and regulatory requirements. - Building and maintaining constructive relationships with stakeholders. - Navigating complex compliance frameworks effectively. - Enhancing analytical skills to support essential compliance processes. - Guiding team members in their professional development. - Identifying opportunities for process enhancements and efficiencies. - Upholding the firm's standards of ethics and integrity. Requirements: - Bachelor's Degree. - 5 years of experience. - Oral and written proficiency in English required. Preferred qualifications that set you apart: - Bachelor's or Master's Degree in Business Administration. - Familiarity with compliance tools. - Strong organizational and communication skills. - Experience in managing large volumes of onboarding cases. - Understanding of personal independence requirements and compliance processes. - Experience in conducting audits and managing compliance tasks. - Effective communication with partners and managers. - Meticulous attention to precision. Shift time: 9:30 AM - 6:30 PM IST.,

The role of Manager-Sales (retail loans) at Raaj Khosla & Co. Pvt Ltd is a full-time hybrid position based in New Delhi, offering some work-from-home flexibility. As the Manager, you will be responsible for overseeing daily operations, managing team performance, ensuring project milestones are achieved, and improving operational processes. Your key duties will include strategic planning, resource allocation, performance monitoring, and communication with stakeholders. To excel in this role, you should possess strong leadership, team management, and strategic planning skills. Experience in project management, resource allocation, and process enhancement will be beneficial. Excellent organizational, communication, and problem-solving abilities are essential. Proficiency in stakeholder management and performance monitoring is required. You should be able to work both independently and collaboratively in a hybrid work environment. The ideal candidate will hold an MBA or an equivalent advanced degree in Business Management or a related field. Previous experience in the financial sector or similar industries would be advantageous. Join our team at Raaj Khosla & Co. Pvt Ltd and contribute your expertise to drive sales growth and operational excellence.,

As a Director of Engineering, you will be responsible for leading and managing engineering teams to deliver high-quality software solutions aligned with business objectives. You will play a crucial role in driving technical excellence, fostering innovation, and collaborating with cross-functional teams. Your key responsibilities will include: - Leading engineering teams effectively by fostering a collaborative and high-performance culture. - Overseeing timelines, team allocation, risk management, and task prioritization to ensure successful project delivery within scope, time, and budget. - Mentoring and supporting team members" professional growth through performance reviews, feedback, and identifying improvement opportunities. - Evaluating and enhancing engineering processes, tools, and methodologies to increase efficiency and optimize team productivity. - Collaborating with business partners, product managers, designers, and stakeholders to translate business requirements into technical solutions. - Enforcing technology standards, facilitating peer reviews, and implementing robust testing practices to ensure high-quality solution delivery. As a Director, you are expected to manage a business function and provide significant input to strategic initiatives. You will contribute to policy and procedures, manage complex projects, and lead a large team. Your role involves deep technical expertise, training less experienced specialists, and influencing decisions at a senior level. Additionally, you will focus on compliance, external environment monitoring, and maintaining industry knowledge. Furthermore, you are required to demonstrate leadership behaviours such as listening, inspiring, aligning, and developing others. Upholding Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, along with the Barclays Mindset of Empower, Challenge, and Drive, is essential for all colleagues. In summary, the role of a Director of Engineering at Barclays involves strategic leadership, technical expertise, team management, collaboration, and adherence to organizational values and mindset.,

As a Senior Electrical Engineer within our team, you will be responsible for preparing proposals and developing scopes, which includes conceptual designs and execution plans. You will play a lead technical role in P&C design projects ranging from 11kV up to 400kV, and you may also act as the senior Engineer on project teams when necessary. Your primary tasks will involve generating engineering cost and man-hour estimates, as well as schedules. You will be expected to produce detailed electricity substation P&C design packages that comply with required client and technical standards (IEC/IEEE etc.). This includes designing protection and control systems, such as Relay one-line diagrams, schematics diagrams, wiring diagrams, front view diagrams, SCADA architecture, signal lists, and cable schedules. You should also be capable of updating equipment drawings based on the scheme for Rind bus, one and a half breaker, and two bus systems. In addition, you will be responsible for preparing calculations and reports for engineering studies, such as voltage drop analysis, AC/DC load studies, and other relevant studies. You will facilitate coordination of design activities across different departments, including Civil/Structural and Physical Engineers. Regular design reviews, virtual meetings, and close collaboration with clients will be part of your routine tasks. As part of the team, you will also coordinate with team members to monitor project schedules and ensure the delivery of high-quality work. Collaboration with the US Energy Engineering Team and WSP US Office is essential for effective project execution. Your role will involve providing guidance and mentorship to less experienced team members, as well as developing and enhancing processes, tools, and potentially implementing new technologies into the design process. Maintaining a Safety by Design approach on all projects is crucial. You will be expected to conduct periodic quality checks for other engineers and designers, and exhibit ingenuity, foresight, and wise decision-making skills to proactively identify and resolve challenges. Your contribution to departmental tools and workflows aimed at improving the effectiveness of design processes, specification development, and project implementation is highly valued. Participation in training sessions and meetings dedicated to addressing targeted organizational initiatives is encouraged to contribute to the progress and growth of the team. Your role as a Senior Electrical Engineer is pivotal in driving the success of our projects and ensuring the quality of our deliverables.,

As the Assistant Vice President (AVP) - Client Servicing at BimaKavach, you will be a crucial leader in ensuring exceptional post-sales experiences for BimaKavach's B2B SME clients. Your role will require a combination of team leadership, client relationship management, operational excellence, and a deep understanding of commercial insurance products. Your contributions will be instrumental in driving service quality, optimizing processes through technology, and significantly impacting client retention and satisfaction. Your responsibilities will include leading, mentoring, and developing a high-performing team of servicing professionals. You will set clear performance objectives, provide regular feedback, and cultivate a culture of client-centricity, continuous learning, and problem-solving within the team. In terms of client service management, you will oversee the end-to-end servicing lifecycle for B2B SME clients, encompassing policy issuance, endorsements, and claims support. Effective communication with clients, addressing queries and concerns promptly, will be a key aspect of your role. Collaboration with the relationship management team to understand client needs and tailor customized plans will also be essential. Operational excellence and process enhancement will be a focus area, where you will drive efficiency and scalability in servicing operations through the adoption of tools and automation. Identifying process bottlenecks, implementing innovative solutions, and monitoring key service metrics to ensure high service standards will be crucial aspects of your role. In terms of claims management support, you will guide the team in facilitating smooth and timely claims processing, acting as a liaison between clients and insurers. Providing expert advice on claims-related queries and ensuring fair outcomes for clients will be part of your responsibilities. Cross-functional collaboration with internal teams such as Sales, Operations, Underwriting, Product, and Technology, as well as external insurer teams, will be necessary to provide client feedback, resolve issues, and contribute to product enhancements. Representing the voice of the client in internal discussions and strategic planning will also be a key responsibility. Ensuring compliance with IRDAI regulations, company policies, and best practices, as well as implementing quality assurance measures to uphold high service standards, will be vital aspects of your role. To qualify for this role, you should have a Bachelor's degree in Finance, Business, Insurance, or a related field, along with a minimum of 7-10 years of experience in client-facing roles within a broking firm or insurance firm. Your expertise should include a strong understanding of all Lines of Business (LOBs), proven negotiation skills, and experience liaising with insurers and clients. Excellent analytical skills, effective communication, proficiency in insurance placement and CRM software, and a minimum of 5+ years of team management experience are also required. If you are ready to take on this challenging and rewarding role, join us at BimaKavach and be part of reshaping how insurance works for millions of businesses. Your expertise, curiosity, and ambition will help build the future of SME insurance in India. Key Details: - Joining: ASAP - Location: Bangalore,

Our client, an Indian fast-moving consumer goods company, is seeking a Logistics and Warehouse Management Specialist for a 3-month project in Mumbai on a full-time basis. As a Logistics and Warehouse Management Specialist, your primary responsibility will be to oversee the daily logistics and warehousing operations to ensure the timely and accurate movement and storage of goods. You will be required to optimize warehouse layout, storage solutions, and material handling procedures for efficiency and safety. Your role will also involve managing inbound and outbound logistics, including coordination with suppliers, freight forwarders, and transportation providers. You will need to develop and monitor key performance indicators (KPIs) to track performance in areas such as order accuracy, delivery timelines, inventory turnover, and space utilization. In addition, you will lead and support warehouse staff in daily operations, training, and adherence to standard operating procedures (SOPs). It will be essential to coordinate with procurement, production, sales, and finance departments to align supply chain activities with business needs. You will be responsible for ensuring proper documentation and compliance with local and international regulations, such as customs and import/export requirements. Driving continuous improvement projects focused on cost reduction, process enhancement, and automation will also be part of your responsibilities. Managing relationships with third-party logistics (3PL) and warehouse service providers to ensure service-level agreements (SLAs) are met is crucial. You will need to monitor inventory levels, conduct regular cycle counts, and audits to ensure accuracy. Furthermore, you will be required to implement and maintain Warehouse Management Systems (WMS) and ERP systems as needed. Therefore, experience in logistics and warehouse operations, preferably in a senior or supervisory role, is essential. A strong understanding of inventory control, warehousing best practices, and transportation management is required. Proficiency in using ERP/WMS software such as SAP, Oracle, or NetSuite is crucial for this role. Excellent organizational and problem-solving skills, strong leadership and communication abilities are also necessary. Familiarity with lean logistics, just-in-time (JIT), or Six Sigma methodologies is an advantage. The ability to work in a fast-paced environment and manage multiple priorities will be key to success in this role.,

Identifying the process improvements and gaps of the sales process Manage and improve the Tele dashboard/Sales Management Software for daily calling Sales Funnel/Segmentation/ Hot Leads Tracking and Improvement Improvement of Video Calling/Effective Calls & their conversion Improving quality of sales/Conversion via technology and new sales enablement launches Goto Market Support via Data Insight on Sales Operations, Sales Enablement Products Reduction of New customer churn, retention & LTV improvement Design and monitoring of Incentive Schemes, Contest and Enablement of Team Skills Required: Write and run SQL DB queriesto generate reports, analysis of data/data interpretation to facilitate decision-making Competency in MS Office especially Excel, SQL; Python a bonus. Familiarity with business intelligence tools Problem solving attitude. Exp with large data/Power BI will be a bonus. Ability to learn and adapt quickly and to correctly apply new tools and technology. Excellent verbal, written communication and presentation skills

Do: Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tools and technologies, Experienced in goal-setting (defining and prioritizing specific, driving objectives), Managing escalations. Ensure 100% Error Feedback for Critical, Major and Minor Errors to be shared by all mentors To ensure the Quality Scores are met at all times for the workflows mapped to the respective OJT Leads Coordinate with delivery managers and the L&D POC to plan sessions Drive completion by following with respective leads and managers Mandatory Skills: AM Coding. Experience: 3-5 Years.

We are looking for a skilled Operations Analyst to join our Account Processing Unit team at Equitas Small Finance Bank. The ideal candidate will have 1 to 4 years of experience in the BFSI industry, preferably with knowledge of liability operations and account processing. Roles and Responsibility Manage and process accounts accurately and efficiently. Analyze data to identify trends and areas for improvement in account processing. Collaborate with the team to resolve issues and enhance processes. Develop and implement process improvements to boost productivity and quality. Maintain compliance with regulatory requirements and internal policies. Provide excellent customer service through effective communication with stakeholders. Job Requirements Strong understanding of accounting principles and practices. Experience in liability operations and account processing is preferred. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and meet deadlines. Strong communication and interpersonal skills. Familiarity with banking software and systems is an advantage.

We are seeking a Microsoft System Center Configuration Manager (SCCM) Specialist . Key Responsibilities SCCM Management : Understand customer requirements, current SCCM architecture, and configured functionalities. Patch Management & Software Distribution : Lead patch management and software distribution processes using SCCM. SCCM Configuration : Configure SCCM components and client settings effectively. Operating System Deployment (OSD) : Perform Operating System Deployment using SCCM . Software & Update Management : Manage the deployment of software and software updates using SCCM . Reporting & Process Enhancement : Conduct compliance reporting and establish enhanced processes for software/OS updates and patches. Migration Support : Provide support for post-migration issues and generate weekly migration status reports. Team Collaboration : Work effectively in a team across diverse and multiple stakeholder environments. Analytical Skills : Utilize strong analytical skills for problem-solving and process improvement. Mandatory Skills Microsoft System Center Configuration Manager (SCCM) Patch management Software distribution Operating System Deployment (OSD) using SCCM SCCM configuration Good to Have Skills Creating Design / Architect / migration strategy / plan for SCCM (2012 / current branch latest version) implementation. Knowledge of mobile management solution/application & OS deployment solution. Image (Operating System) Creation. Application compatibility testing. Application packaging to create applications to support latest operating systems (Windows 10).

Quality Analyst - RCM Accounts Receivable Job Summary: The Quality Analyst will be responsible for ensuring the highest standards of quality and compliance in healthcare services. This role involves analyzing data, identifying areas for improvement, providing feedback and implementing strategies to enhance patient care and operational efficiency. What you will do: Conduct regular audits and assessments of healthcare processes and services to ensure compliance with industry standards and regulations. Analyze data to identify trends, patterns, and areas for improvement and provide strategic solutions to optimize performance Collaborate with operation teams to develop and implement quality improvement initiatives. Provide training and support to staff on quality assurance practices and procedures. Prepare and present reports on quality findings and recommendations to management. Stay updated on the latest industry trends, regulations, and best practices in healthcare. Identify and address discrepancies to ensure accuracy Provide detailed feedback to enhance team performance Perform RCA & prepare CAPA Participate in process calibration to ensure standardization and quality. Maintain a minimum production involvement to support operational efficiency What you will need: Minimum of 3 years of experience in US Healthcare hospital billing & should be a quality analyst on paper. Strong analytical skills and proficiency in data analysis tools and software. Excellent communication and interpersonal skills. Ability to work independently and as part of a team Resourceful, excellent organization skills, and demonstrated ability to multi-task and meet deadlines. Detail-oriented with a strong commitment to accuracy and quality. What would be nice to have: Proficient in MS Office We are looking at Immediate joiners or those who can join us in 30 days- 60 days or less. If this role Interests you, please apply. We will connect with you if your profile qualifies the screening.

As a leader in the engineering domain, your key responsibility is to oversee and manage engineering teams, offering technical guidance, mentorship, and support to ensure the delivery of top-notch software solutions. By driving technical excellence, fostering innovation, and collaborating with cross-functional teams, you will align technical decisions with business objectives effectively. Your primary accountabilities will include leading engineering teams to foster a collaborative and high-performance culture, ensuring the achievement of project goals and organizational objectives. You will be responsible for overseeing timelines, team allocation, risk management, and task prioritization to ensure the successful delivery of solutions within scope, time, and budget. Moreover, you will play a crucial role in mentoring and supporting team members" professional growth, conducting performance reviews, providing actionable feedback, and identifying opportunities for improvement. Evaluating and enhancing engineering processes, tools, and methodologies will be essential to increase efficiency, streamline workflows, and optimize team productivity. Collaboration with business partners, product managers, designers, and other stakeholders is crucial to translating business requirements into technical solutions and ensuring a cohesive approach to product development. Furthermore, enforcing technology standards, facilitating peer reviews, and implementing robust testing practices are imperative to ensure the delivery of high-quality solutions. If you are in a Vice President role, you will be expected to contribute to setting strategy, driving requirements, and making recommendations for change. Planning resources, budgets, and policies, managing and maintaining policies/processes, delivering continuous improvements, and escalating breaches of policies/procedures will also be part of your responsibilities. Whether you have leadership responsibilities or are an individual contributor, demonstrating leadership behaviours and subject matter expertise within your discipline will be vital. For leadership roles, creating an environment for colleagues to thrive and delivering consistently excellent standards are key. For individual contributors, guiding technical direction, leading collaborative assignments, and coaching less experienced specialists are essential aspects. Advising key stakeholders, managing and mitigating risks, demonstrating comprehensive understanding of organizational functions, and collaborating with other areas of work are critical to achieving business goals. Leveraging analytical thinking, problem-solving skills, and building trusting relationships with internal and external stakeholders are paramount in accomplishing key business objectives. Lastly, aligning with the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as embodying the Barclays Mindset to Empower, Challenge, and Drive, are fundamental principles that all colleagues are expected to uphold.,

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, you are part of a team of bright individuals working with cutting-edge technologies. Our purpose is to bring about real positive changes in an increasingly virtual world, transcending generational gaps and future disruptions. We are currently seeking PMO Professionals with the following responsibilities: - Possess excellent process knowledge related to Incident, Problem, Change, Configuration management. - Facilitate support meetings to drive discussions and achieve project goals in a timely manner. - Demonstrate a good understanding of risk management concepts and practices, track, assess, and mitigate project risks, issues, and dependencies. - Collaborate across service teams to ensure alignment and success of objectives. - Identify and implement process enhancements to improve project efficiency and effectiveness. - Provide mentorship and guidance to team members on ITSM processes. - Identify training needs and facilitate their implementation for the team. - Engage in CMMI/Quality-related activities and initiatives to enhance performance. - Monitor and ensure effective utilization of resources as per defined frequency. - Maintain control over services through monitoring and controlling measures. - Provide support to the senior project manager in various aspects of Service management. - Provide regular status reports and communicate progress to internal/external stakeholders as defined. - Assist in executing transitions for large/complex activities. - Define standards in transition management based on industry trends and contribute to building tools and accelerators for KT process. - Measure and monitor SLAs; track service levels and analyze the impact of SLAs on complex processes and deliverables. - Manage onboarding/offboarding activities from a client perspective. - Manage Org Chart and On-call roster. In addition to the above responsibilities, you are expected to: - Engage in executive customer discovery to predict future customer needs and enhance customer relationships. - Identify trends and patterns emerging from ticket trends or customer preferences and customize/refine existing services to exceed customer needs and expectations. - Have a basic understanding of project management concepts and terminology. - Assist with tasks such as creating project schedules or monitoring progress. - Create action plans based on business objectives. - Manage internal and external issues affecting the organization's vision, mission, and objectives. - Lead and direct a strategic planning team to outline the future direction of stakeholders. - Prioritize work based on stakeholder priority. - Demonstrate a "can-do" attitude and strive to achieve and exceed defined goals/targets. - Excel in verbal and written communication, analyze data patterns, and identify trends effectively. - Create compelling presentations for client representation. At YASH, you have the opportunity to shape your career in an inclusive team environment. We offer career-oriented skilling models and encourage continuous learning, unlearning, and relearning at a rapid pace and scale. Our workplace is grounded in four principles: flexible work arrangements, free spirit, emotional positivity, agile self-determination, trust, transparency, open collaboration, all support needed for the realization of business goals, stable employment with a great atmosphere, and ethical corporate culture.,

Location: PAN INDIA Job Type: Contract to Hire Job Summary: We are seeking a Quality Activity Mappingto join our team. The ideal candidate will be responsible for defining, documenting, and enhancing quality assurance processes within projects. You will work closely with project teams to ensure that quality standards are met and continuously improved throughout the project lifecycle. Key Responsibilities: Process Mapping: Analyze and document existing quality processes, identifying areas for improvement and standardization. Quality Assurance: Collaborate with project teams to implement quality assurance strategies and metrics that align with project goals. Stakeholder Engagement: Work with stakeholders to gather requirements and feedback to refine quality processes. Training & Support: Provide training and support to project teams on quality standards and best practices. Reporting: Develop and maintain quality metrics and reports to track progress and highlight areas for improvement. Continuous Improvement: Foster a culture of continuous improvement by recommending process enhancements and implementing quality initiatives. Qualifications: Bachelors degree in Computer Science, Engineering, or related field. Proven experience in quality assurance, process mapping, or a related role. Strong analytical skills with the ability to interpret complex data and make informed decisions. Excellent communication and interpersonal skills. Familiarity with quality management frameworks (e.g., ISO 9001, CMMI) is a plus. Proficiency in quality tools and methodologies (e.g., Six Sigma, Lean). Location - Chandigarh,Dadra & Nagar Haveli,Daman,Diu,Goa,Haveli,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Sikkim

We re looking for Experienced Analyst for Settlement Operations for Amazon India Payments Business. The candidate must be proficient in Microsoft Excel & Access. The successful candidate will be process driven, with responsibility for delivering top notch customer experience for programs he/she will be part of. He/she must be an effective communicator and have strong ownership values. He/she will be responsible for the following Own end-to-end process execution & managing the reconciliation for settlement operations. Work closely with our partners and internal teams to ensure 100% SLA adherence and top-notch customer experience Regular reporting for all SLAs, processes etc. 1) Managing transaction level reconciliation for settlements on a daily basis. 2) Identification and resolution of breaks identified as part of reconciliation. 3) Publishing Daily MIS & Sharing inputs to various internal leadership meets. 4) Identify key automation/process enhancement opportunities for pain points. Bachelors degree Experience in reconciliation process

As a Project Manager at Zinnia, you will play a crucial role in leading and driving automation and process enhancement initiatives across the business operations. Your exceptional project ownership, cross-functional coordination, and sharp understanding of delivering business impact through structured execution will be key to your success in this role. Your responsibilities will include leading end-to-end planning, execution, and delivery of automation-led projects, focusing on business transactions and workflow improvements. You will collaborate closely with Product, Ops, BA, and Engineering teams to ensure clarity, alignment, and timely execution of project goals. Coordinating requirements gathering, scope definition, resource planning, timelines, and stakeholder communication will be essential tasks in your day-to-day activities. Tracking issues, bugs, and bottlenecks to drive resolutions and ensure transparency through clear status updates will be crucial. You will also be responsible for ensuring all process documentation, SOPs, and post-deployment validations are in place while supporting change management and adoption across business teams. Maintaining project dashboards, risks/issues logs, and ensuring visibility to leadership will also be part of your responsibilities. To be successful in this role, you should have a Bachelor's/Master's Degree with 5-7 years of experience managing functional/operational/technical projects, preferably in BFSI, InsurTech, or process-oriented tech companies. A proven track record of leading automation, transformation, or operational efficiency programs is required. You should have a strong grasp of project management best practices (Agile/Waterfall/Hybrid) and be hands-on with tools like JIRA, Confluence, Excel/Sheets, and project tracking tools (e.g., Smartsheet, MS Project, Asana). Excellent communication, stakeholder management, and problem-solving skills are essential, along with being detail-oriented with the ability to juggle multiple moving parts. Experience working alongside BAs, QA teams, or familiarity with basic automation concepts will be beneficial. In return, you will have the opportunity to work with a leading technology platform that simplifies the experience of buying, selling, and administering insurance products, enabling more people to protect their financial futures. You will be part of a dynamic team that values boldness, teamwork, and delivering value. Join us at Zinnia and be a part of our success story!,

The Supply Category Assistant Manager/Deputy Manager plays a crucial role in the Independent Hotels team within the Domestic Hotel Supply function. With a primary focus on managing the supply of independent hotels across India, the team oversees a vast portfolio of more than 70,000 contracted hotels. The Supply Category team serves as the strategic and analytical powerhouse that propels the organization's objectives forward. As a key member of the Supply Category team, your responsibilities will revolve around identifying opportunities for performance enhancement through strategic, data-driven initiatives. By collaborating with various cross-functional teams, you will aim to improve partner outcomes and business metrics. Success in this role demands a blend of strong analytical skills, a proactive approach, and the ability to drive scalable impact. This position presents an exciting opportunity to contribute significantly to a dynamic and high-ownership business vertical. Your primary duties will include leading strategic projects that target key supply metrics and elevate the partner experience. You will be tasked with generating actionable insights to support data-backed decision-making and business execution. Additionally, you will design and oversee dashboards and reports to monitor key performance indicators for the supply category. Crafting impactful presentations for leadership reviews and strategic discussions will also be part of your role. Collaboration with the Category and Revenue teams will be essential in driving growth in room nights and Gross Merchandise Value (GMV). You will be expected to identify and implement process enhancements that facilitate the efficient scaling of the category while ensuring alignment with overarching business goals through timely and relevant data-driven support. The ideal candidate for this position should hold an MBA from a reputable institute and possess 4-6 years of experience, preferably in strategy, growth, or category management. Proficiency in MS Excel and PowerPoint is crucial, along with the ability to create insightful reports and impactful presentations. Strong communication and problem-solving skills are essential, enabling clear and effective conveyance of complex ideas. The ability to multitask, collaborate across teams, and manage deadlines in a fast-paced environment is also a key requirement. Key success factors for excelling in this role include the capacity to derive insights from data, develop dashboards, and support strategic decision-making through metrics-driven analysis. Demonstrated experience in spearheading cross-functional initiatives that elevate supply performance, enhance partner experience, and foster business growth is critical. A strong business acumen focused on identifying growth levers, optimizing processes, and aligning with organizational priorities will further contribute to your success in this role.,

The following are the specific roles and responsibilities of the admin assistant 2 Develop processes / workflows to provide global assistance to central labs for activities such as Preparation of Validation/Verification reports, stability reports, Plans and drafting workbooks, ensuring accuracy and timelines. Ensuring timely signoff of the reports- Initiate reports for signoff in ELVIS and notification to the lab. Biannual - Assist in reporting the accuracy of test methods- Linearity- AMR calibration verification and Instrument comparison Assist quality control lab processes- Monthly QC trending - Qc reviews and provide monthly report of findings and recommendations for improvements. Process Enhancement: Improve processes to ensure documents are reviewed and approved correctly the first time. SOP Maintenance: Assist /Support in Smart Solve SOP maintenance during periodic reviews. LRMS Implementation-Handle lab requests in service now for on-time ticket resolution. Required Skills: Certification course of Clinical research, Instrumentation techniques, HPLC,UV spectrometers, QC review 0 - 1 years of experience/Internship in Lab Strong communication and organizational skills Qualification: - Mpharm,Msc,

Responsibilities: Raising Incidents and managing Incidents - Ensuring closure within SLA Performing periodic reviews of the Cases and working with customer and internal teams to get the incidents resolved Planning and executing Release and Change management processes Ensuring the team meets Problem Management Objectives Preparing monthly reviews for customer Assisting delivery teams in compliance with Blue Yonder Global Delivery Processes Drafting process documents and maintaining the documents Suggesting changes to existing practices Governing and Reviewing the correctness and accuracy of process execution Preparing reports as per defined frequency in scope Identifying and initiating improvement projects on the business requirements Desired skills and experience: Minimum of 2 years experience in Service Management role Minimum of 3 - 6 years experience in a service delivery organization or in technical leadership role. expert in managing , evaluating performance s , SLAs , OLAs etc. Thorough knowledge of Change, Incident and Problem Management Lifecyle end to end, p rocess execution, key metrics, performance i mprovement plans. Worked in the core Infrastructure cloud based services environment Experience handling calls , chair meetings, help delivery teams in determining the cause, fix and monitor the reoccurrence of the problem Expert developing and maintaining problem and error control systems Demonstrable ITIL process execution a nd knowledge of all disciplines Creative thinking to create ideas, designs, approaches to convey messaging in the most effective and engaging way Must be ITIL Foundation certified and good Knowledge of Lean Six Sigma Methodologies Excellent verbal and written communication skills Primary Skillset: Incident Management Problem Management Change Management Knowledge Management Performance Managemen t Process Enhancement /Transformation Training & Development

Develop WebAPI/REST C . NET Core Build custom web applications with HTML5, JavaScript, ReactJS Work as part of a cross-functional team on code reviews, internal infrastructure, and process enhancement Handle diverse situations and changing priorities while maintaining a positive attitude Working experience with creating microservices Required Skills (Technical Competency): 5-8 years of experience in web based application design and development. Strong experience in C, . NET Core Strong experience in C OOPs concepts Experience with microservices and distributed applications, containers, Kubernetes Proven working experience in ReactJS, JavaScript, Redux, hooks etc Experience in TFS and Git Desired Skills: MS Azure Cloud App/Services DevOps and CI/CD knowledge

Company: Guy Carpenter Description: We are seeking a talented individual to join our Operations team at Guy Carpenter. This role will be based in Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office. Lead Specialist - Transactional Services We re seeking a Lead Specialist - Transactional Services who will be part of the end-to-end lifecycle of Re-insurance Broking. A place to enhance your knowledge and leadership skills. Immense opportunity to lead Change Management initiatives as teams are undergoing system/process migration. Within the first 30 days, we expect you to gain in-depth knowledge of the service you would handle & understand the role requirements. Within 60 days, attain competency & have a good understanding of process and systems & finally within 90 days be able to technically lead the team and be a single point of contact for all technical escalations, process improvements. Lead discussions and build relationships with Clients / Re-insurers / Business units as well as Placing brokers We will count on you to: Lead/Participate in knowledge sharing forums across onshore / offshore locations Collaborate with peers on complex or contentious reinsurance developments. Support and provide training, mentoring and guidance within the team and/or department for all aspects of reinsurance service processing. Provide insights into complex technical jargons and clarify procedures Participate in System Release Testing (Enhancement, Regression, report bugs) Mentor and train team members to grow technically and professionally within the organization Management of assigned client portfolio, Duties to support client base include transactional processing, follow up and securing reinsurance recoveries, collateral and timely and accurate system entry of all assigned client activity. Assess and submit client and/or reinsurer presentation materials and communications to resolve questions and secure reinsurer agreement and payment of claims and account balances. Work with Fiduciary and/or collections to assist collection of funds. Manage settlement of funds to and from client in a timely manner ensuring all applicable payment warranties and/or conditions are met and take ownership of the end to end process. Interacts with other company areas (Compliance, Finance etc.) on sensitive topics Networks with external groups to increase own knowledge of the technical area. Ensure Compliance adherence to internal and external regulators guidelines Participate in Internal/External audits at Team Level and ensure team adherence to various compliances mandates Identify & implement process improvement opportunities. What you need to have: Demonstrates knowledge of technical/functional insurance and reinsurance concepts, terms and contract clauses. Demonstrates basic knowledge of market practices within technical domain areas. Act as a mentor and coach to develop team colleagues; build passion and commitment towards team, department and organisational goals Positive attitude, willingness to offer and execute ideas and solutions to enhance processes within a changing environment Know-how of markets / legislations / regulators / procedures governing our business Technical aptitude, analytical skills and ability to acquire subject matter expertise on existing and new processes Well-read and updated on recent developments and happenings impacting our business Able to engage, influence and negotiate with Clients, Markets and Colleagues in a professional manner. Consistently provide guidance by mentoring and/or training Colleagues. Consistently deliver superior Client service. Strong ability to successfully manage workload considerate to varying demands to manage expectations of all Customers and Stakeholders Proven track record with delivery of change, including but not limited to process and people impacts and process improvement to enhance the provision of service Act as a role model by example, attitude and displaying of consistent behavior committed to a can do culture. Graduate (Commerce preferable) 8+ years of experience in Re-insurance broking in the operations area Should have undertaken the responsibility of coaching / mentoring technical experts In -depth knowledge of Reinsurance concepts, Market systems, general business trends, financial and regulatory impacts on the organization Proficiency in Microsoft Office Applications (Word, Excel, PowerPoint) required What makes you stand out? CII certification Post-Graduation/Certificate Courses in Insurance Adaptable communicator, facilitator, influencer and problem solver Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively Understanding of RPA / various process enhancement tools Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Guy Carpenter , a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh , Guy Carpenter , Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit guycarp .com , or follow on LinkedIn and X . Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit guycarp.com, or follow on LinkedIn and X.

About MetaMorph: We at MetaMorph, empower startups to scale and innovate by placing people at the centre of their strategy. With a proven track record of supporting over 220 startups, we specialise in aligning talent with organizational needs, enhancing employee skills, and transforming employer brands. Our data-driven insights fuel decision-making and provide comprehensive support for both acquisition and being acquired, ensuring you are covered from every angle360. About Our Client: We are a cutting-edge health and fitness tech company focused on optimizing human performance through innovative wearable devices and personalized insights. More on this, once we connect. The Role: Budgeting & Forecasting: Lead the annual budgeting process and rolling forecasts, aligning with corporate goals. Financial Modeling: Develop and maintain financial models for scenario analysis, project evaluation, and decision support. Performance Tracking: Analyze monthly results, highlight variances, and recommend corrective actions to senior leadership. Business Partnering: Collaborate with cross-functional teams to identify cost savings, revenue opportunities, and efficiency improvements. Process Enhancement: Continuously refine FP&A tools and processes, leveraging new technologies to improve data accuracy and reporting speed. Requirements: Familiarity with ERP, global banking, high volume of transactions (e.g. D2C business), used to fast growing startup environment. Strong accounting background, used to fast growing startup environment, good written and oral communication skills, e.g. Big 4 + startup background If this role interests you, please apply here or share your details at - namrata.manek@metamorph.work We apologize, but due to the high volume of applicants, only candidates whose qualifications align with the role will be contacted*,