Benefit Operations - Operational Excellence Lead

As the Benefit Operations - Operational Excellence Lead, your role will be to drive end-to-end operations excellence across the benefit operations team globally. You will work independently to execute process simplifications and drive efficiencies across all processes, integrating specialty area knowledge with industry standards. Responsibilities: - Drive operations excellence across the Benefit Operations team globally - Implement process simplifications through initiatives like process mapping, process gap-analysis, Lean, Six Sigma, Kaizen, etc. - Design operational processes ensuring appropriate mapping of up-stream and down-stream steps - Standardize and centralize processes across the Benefit Operations function - Re-engineer processes to remove non-value added steps - Establish operational governance key performance indicators (KPIs) such as Accuracy, Turnaround time, etc. - Ensure internal controls, risk management, and compliance across processes for 100% adherence - Monitor corrective action plans and drive closures on global CAPs - Collaborate with regional benefit operations leads to drive operations excellence - Identify opportunities for cross-functional integration of processes - Focus on driving efficiencies for employee satisfaction through stakeholder engagement - Communicate with stakeholders to build operational efficiencies - Promote a culture of continuous improvement to simplify processes - Conduct HR Benefit analytics across processes - Lead Benefit Operations projects across regions In addition to the above responsibilities, you should be open to managing Benefit Operations work for ASIA along with OE responsibilities. You will be responsible for directing and planning day-to-day operations related to corporate benefits like health & life insurance processes, Leave travel, Company Car, Child care, Meal, and other flexi benefits. It is crucial to maintain appropriate controls and ensure all processes are audit-ready to meet compliance and corporate governance standards. Furthermore, you will actively participate in discussions to streamline, re-engineer, automate, and outsource processes to increase efficiency and reduce complexity. Qualifications: - Experience in managing complex processes within the HR function - Knowledge of corporate & statutory benefits and compliances - Familiarity with systems like Workday, SAP, PeopleSoft, Kronos time & absence systems, etc. Education: - MBA with a specialization in HR / Operations Management - Project Management certifications would be an added advantage,