Job
Description
Job Title: Head of Operations – Immigration, Mobility & Incorporation Location: Gurgaon India Department: Operations Job Overview: We are seeking a strategic, detail-oriented, and experienced Head of Operations to lead and manage our Immigration, Global Mobility, and Incorporation functions. The ideal candidate will be responsible for overseeing the end-to-end operations of client onboarding, entity formation, visa processing, relocation logistics, and regulatory compliance across multiple jurisdictions. This role requires strong leadership, process optimization expertise, and deep knowledge of cross-border mobility and business setup processes. Key Responsibilities: 1. Immigration & Mobility: Oversee end-to-end immigration case management (work permits, visas, residence permits, etc.) across various countries. Ensure compliance with local immigration regulations and keep up with evolving policies. Coordinate global mobility assignments, including relocation, travel, documentation, and expatriate support. Liaise with legal counsel, government agencies, and third-party providers for seamless execution. 2. Incorporation & Entity Setup: Lead the process of new company formations and corporate structuring across jurisdictions (onshore & offshore). Monitor timelines, legal requirements, and documentation for successful and compliant incorporations. Ensure timely filing and renewals of statutory documents, licenses, and certificates. 3. Operational Leadership: Design, implement, and optimize processes to increase efficiency and ensure high-quality service delivery. Build and lead a team of professionals in immigration, legal support, and client onboarding. Maintain strong internal controls and service SLAs while enhancing client satisfaction. Develop SOPs, workflows, and internal systems for tracking cases and operations. 4. Strategic Collaboration: Collaborate with Sales, Compliance, Legal, and Finance teams to ensure a seamless client journey. Support business expansion by assessing new markets from an operational feasibility standpoint. Provide strategic inputs to leadership based on process insights and regulatory developments. Required Skills and Qualifications: Bachelor’s or Master’s degree in Business, Law, or related field. 7–10+ years of proven experience in managing operations related to immigration, corporate services, or international mobility. Strong understanding of immigration and corporate compliance frameworks globally. Exceptional leadership, planning, and people management skills. Proficient in using CRM tools, document management platforms, and workflow automation systems. Excellent communication and problem-solving abilities. Preferred Qualifications: Experience in managing cross-border teams or multi-country operations. Legal or paralegal background is a plus. Knowledge of international tax structures or offshore jurisdictions is an advantage. Job Type: Full-time Pay: ₹9,427.51 - ₹70,592.32 per month Schedule: Day shift Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Experience: Operations: 5 years (Required) Work Location: In person
