Operation Executive

🎯 Role Overview: The Operations Executive is responsible for managing and executing the loan disbursement process in line with company policies, regulatory requirements, and turnaround time (TAT) standards. The role ensures ✅ accurate verification of documents, 💻 system entries, 💸 fund transfers, and 🤝 coordination with relevant teams to achieve seamless disbursement while maintaining compliance and customer satisfaction. Key Responsibilities 💰 Loan Disbursement Operations Process loan disbursements. ✅ Verify sanction letters, loan agreements, KYC, and compliance checklists before initiating disbursement. 💻 Ensure accurate system entries in the Loan Management System (LMS) and Core Banking System (CBS). 🤝 Coordinate with Credit, Sales, and Legal departments for pre-disbursement clearance. 💸 Handle electronic fund transfers (NEFT/RTGS/IMPS) or cheque issuance. 📊 Track disbursement status and ensure timely release of funds. Compliance & Audit 🏦 Ensure adherence to RBI/NBFC guidelines and company SOPs for disbursements. 📂 Maintain accurate records of disbursed loans for audit and compliance reviews. 🚨 Identify discrepancies and escalate potential fraud cases immediately. 📑 Support statutory and internal audits by providing required documentation. Customer & Branch Support: 📞 Act as a point of contact for branches and customers regarding disbursement-related queries. 🔎 Resolve discrepancies in coordination with internal teams. 💬 Ensure smooth communication with customers on disbursement status. 📊 Data & Reporting🗓️ Prepare daily, weekly, and monthly reports on disbursements, rejections, and pending cases. 🔄 Reconcile disbursement accounts with Finance and Accounts departments. ⏱️ Track TAT and suggest improvements for process efficiency. Key Skills & Competencies: 📚 Strong knowledge of loan operations, disbursement processes, and compliance requirements. 🖥️ Hands-on experience with Core Banking Systems (CBS), Loan Management Systems (LMS), and MS Excel. 🎯 High attention to detail and accuracy in data entry and documentation. ⏳ Ability to handle multiple cases under strict timelines. 🗣️ Good communication and coordination skills. 🔐 Problem-solving mindset and integrity in handling financial transactions. Qualifications & Experience: 🎓 Graduate/Postgraduate in Commerce, Finance, Banking, or related field. 📅 1–3 years of experience in banking/NBFC loan operations or disbursement role. 🏦 Knowledge of RBI regulations, KYC norms, and lending procedures.