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Ignites Human Capital
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Openings For Customer Support in top BPO Chennai location sal 35k

Openings For Customer Support in top BPO Chennai location sal 35k

Ignites Human Capital

1 - 6 years

3 - 7 Lacs

chennai

Posted:1 week ago| Platform:

Apply

Skills Required

college voice escalations csr education inbound retention resolution associate csa executive customer support technical support client bpo process query complaints resolve cse calls service calling relationship handling support customer

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Handle technical and customer calls to resolve their queries and concerns.
Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex customer issues that require escalation.
Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
Freshers And Any experience is FINE

call hr@7848820042

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Mayur

9343402211

Muthamma

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Indushree V

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Renuka

7483101122

Anusha

7815982900

suman

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Sowmya C H

8088720040

Ruth

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misha

7848820042

pooja

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Ishita

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Kavya

7849020010

kashish

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Harshitha

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manish

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Taniya

7848820048

Umar

7815882100

akshatha

7848820050

Anjum

7795311458

shobitha

7816042500

Nandith

9019223789

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