Officer - Engagement

Position description: Officer-Employee Engagement

Primary Responsibilities:

• Business Financials Lead Engagement Liaison with Business to understand their manpower requirement priorities resourcing accordinglyResponsible to provide trained manpower to Business and is productive within 3 weeks of joining to the respective locationOne to one interaction with individual staff for their queries Managing Low Performers PIP
• Responsible for executing engagement interventions to enhance Trust IndexTo coordinate and evaluate the effectiveness of the workforce engagement strategyTo establish benchmarks and targets against which future improvements can be madeHiring CRO FIO other supporting vertical as well with in TATCustomer Both Internal ExternalEducate Branch staff about all policies processes adhered amended by Ujjivan from time to timeAct as a catalyst between branch employees HR to make Ujjivan best place to work
• Conflict management Address issues in the field in full coordination with the line managers Establishing Rapport with the branch Staff provide early feedback on any issues of dissatisfaction especially in the area of local supervision management Career Advancement Plan Motivating employees on the opportunities across the region handholding and ensuring the implementation of orientation plans at the branches post training
• Managing End to end employee life cycle and give handholding to employeesState Cluster Level owner of execution of the employee engagement activities and measure the outcomes activities includes regional festival employee anniversary gifts family connect plan sports tournament Organizing Health Medical checkup Camps for employees
• Make Suring full final settlement is on time Branch clearance Supervisor clearance SHR clearance IT assets
• Ensuring confirmation as per process and helping concern supervisor to follow the process
• Sharing payroll input to concern person within 100 efficiencies
• Following up with supervisor to completion probation appraisal is on timeHandling as a regionalcluster spoke for sharing confirmation data with corporate team or business spoke Daily resignation tracker head count signs off etcInternal Process
• Regular Coordination with RLT on Issues for resolutionsMin 13 branch visits in a month All branches to be visited in one quarter Acting as an independent advisor for employees in tough situationsMaintain a track of one to one interaction with branch staff solution counsel their issues
• Regional priorities and executing variance stage of branchesbranch employee eg EPFO data correction KYC updation various MIS etcHelping people understand the value of their individual contributionsImproving communications
• Recognizing good workInnovation LearningEnsure that all members of the Branch staff are up to date on all relevant circulars and Benefits offered to themAssisting adherence to training mandatory training programs for branch staffscompletion Mandatory course on SwayamEnsure adherence to training mandays mandatory training programs for branch staffCoordinate with Distribution Concern teams on people related matters support branch activities to foster teamwork and continuously make Ujjivan a great place to work