Job
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
RESPONSIBILITIES
Relationship Management / Delivery:
Maintain strong working relationships with key clients
Serve as Project Manager for strategic projects, including client engagement management as needed.
Act as an escalation point for delivery issues
Manage consistent delivery of Occupancy Planning deliverables and ensure high level of execution and client satisfaction.
People Management:
Responsible for employee management including: onboarding, leading, developing, and mentoring team members, as well as HR-related activities such as PTO and leave requests.
Manage direct reports and provide oversight/influence over additional staff as needed for successful project execution.
Promotes a culture focused on clients, people and teamwork, accountability, continuous improvement and innovation.
EXPERIENCE
Architecture degree required
10+ years’ related experience: workplace strategy, architecture, consulting, corporate real estate, facilities management, project management, construction management, design, human resources, organizational development, communications or change management roles
MBA, advanced degree and / or certifications desirable
REQUIREMENTS
Impeccable and concise communication and presentation skills, verbal and written
Strong time management skills – demonstrated ability to meet deadlines
People management experience – preferred experience managing a team
Ability to work both independently and cooperatively in an agile environment, including virtual collaboration with remote colleagues
Managed multiple projects and coordinated activities by multiple individuals/groups
Ability to interpret qualitative and quantitative research data and synthesize into meaningful and actionable results
Energetic, creative, and willing to work hard in a fast-paced environment; enjoys variety and the challenges of consulting work
Current knowledge of corporate enterprise IT infrastructure, tools and technologies desirable
SKILLS:
Leadership Skills: A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization.
Influencing and Teamwork: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others.
Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to insure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
Analytical Skills: Has a structured approach to problem solving with a natural inclination for planning strategy and tactics. Drives to fix the ultimate root causes to drive sustainable change.
Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach to complex tasks.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
