JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Description
Work Dynamics
What this job involves?
As Senior Occupancy Planner and Team Lead, you will be responsible for providing strategic
occupancy planning expertise, leveraging a deep understanding of our client’s space supply and
demand to develop scenario and occupancy plans for our client's portfolio.
Provides guidance, support the partnership and best operational practices across their respective
region.
Collaborate and engage with the key stakeholders to drive deliverables to closures
Fostering relationships
You'll foster critical relationships between various individuals and organisations, including:
- Corporate Real Estate to review and resolve planning forecast requirements, concerns, and
issues,
- Business Unit leadership to collect headcount forecasts and resolve headcount forecast
discrepancies between their numbers and those collected at the group level,
- Corporate Finance group to gather top-down headcount and growth projections,
- Project management to review planning strategies that drive construction projects and
support the implementation of these projects.
- Work closely with the vendor partners and drive efficiency within the Regional Reporting
processes, tools and systems.
Driving optimal occupancy planning solutions
Your primary focus areas for this role will be managing the development of occupancy plans,
sequencing group-level and individual moves, and resolving planning issues identified during client
planning sessions. You will ensure the alignment of planning with corporate guidelines and that all
scenarios maximise the use of space. You will recommend, educate, and enforce space
policies/standards, procedures, and protocols, notify the client of customer-requested exceptions,
and, as necessary, assist in developing site-specific Planning Strategies with Senior Leadership. You
will be a Subject Matter Expert in the client's workplace program and use data to drive solutions that
increase productivity. You will be a leader in the Occupancy Planning and account team, modelling
superior client relationship management and strategic thinking.
Reporting
One of your major requirements will be to get familiar with space utilisation methods and the
presentation of utilisation data. Interacting with organisational leadership, you will identify space
requirements and prepare and update project status reports on actual versus projected seat demand
at the building level. In addition, you will report on current supply and capacity, forecast inventory
changes as required, and work with the client to reconcile any discrepancies from top-down
projections.
Sounds like you? To apply, you need to be
Occupancy Planner
Proactive
Asking the right questions to understand our clients' underlying needs will help you be effective in
your role. We will expect you to work independently, multi-task, and manage your time to meet
deadlines, as you'll often need to reorganise your daily schedule to deal with your team's changing
necessities and requests. We will also look to you to be proactive and innovative in developing
solutions with your stakeholders and driving their implementation.
Tech-savvy
You will be successful in the role if you are comfortable using software to support planning solutions
and communicate ideas clearly with the planning team and client. This includes having advanced
skills in Microsoft Excel (pivot table, vlook-up, cell calculations). In addition, proficiency in Microsoft
Office and GSuite and the ability to consolidate data and floor plans into PowerPoint Presentations
and experience with CAFM / IWMS software will be highly valuable.
A communication champion
Excellent communication skills are important – both written and spoken. An individual with strong
interpersonal skills, able to understand complex ideas and communicate them to others, and an
ability to interact with executive-level external and internal clients will be successful in the role. Most
importantly, it would help if you look forward to working as part of a diverse, supportive, and talented
team.
Dynamic
Thinking strategically, simplifying the complex, seeing the big picture, and driving results are a few of
the role's basic requirements. Moreover, you should thrive on change and have an appetite for risks.
We would love your intellectual curiosity towards digital drive, hunger for learning, and urge to meet
deadlines.
Below are the skills and experience that we are looking for:
- Ability to collaborate and lead quality discussions with key stakeholders.
- Expert level data analytical skills and ability to articulate stories through data
- Attention detail and accuracy - particularly numbers and spatial creativity
- Highly organised and demonstrates a high level of performance in project budgeting and
scheduling
- A working knowledge of occupancy utilisation, office design principles and trends such as
the mobile or collaborative workplace is preferred
- Identify needs/troubleshoot deficiencies to address concerns and initiate best practices.
- Support Pay Per Seat model through space management and administration support.
- Acts decisively, drives results, passion to win, takes ownership, accountable, resilient.
- Focuses on customers and clients, business/financial acumen.
- A Bachelor's Degree in Real Estate, Finance, Architecture, Design, Construction Management,
or related field is preferred
What you can expect from us:
At JLL, we make sure that you become the best version of yourself by helping you realize your full
potential in an entrepreneurial and inclusive work environment.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions,
recognizing your contributions, investing in your well-being, and providing competitive benefits and
pay.
We can’t wait to see where your ambitions take you at JLL.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
