National Account Director

10 years

0 Lacs

Posted:3 weeks ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

🧭 Position: National Account Director

Location:

Reports To:


✨ Role Summary

Lead and manage food service operations across assigned sites, ensuring service excellence, profitability, client satisfaction, HSE best practices and compliance with company standards and regulatory requirements. This role demands strategic oversight of large-scale catering operations with knowledge of latest trends in the food industry, strong financial control, people engagement & retention and exceptional client relationship management. The position requires regular travel across client sites to ensure operational consistency and stakeholder engagement.


🔑 Key Responsibilities

🍽️ Operational Management

  • Oversee daily food service operations in alignment with client contracts.
  • Ensure consistent quality, taste, hygiene, and presentation across all meals.
  • Develop and implement innovative menus, events, and promotional activities.
  • Work with marketing & culinary to upgrade food concepts.
  • Ensure adherence to ISO 22000:5000 and internal food safety protocols.

🤝 Client & Stakeholder Management

  • Maintain strong client relationships to ensure satisfaction and long-term retention.
  • Proactively address service issues and identify growth opportunities.
  • Ensure all contracts, renewals, and agreements are valid and up to date.

💰 Financial Performance

  • Achieve sales and profit targets through performance tracking and corrective actions.
  • Control cash handling, invoicing, collections, and financial documentation.
  • Monitor wastage, implement cost control measures, and support sustainable practices.

👥 People & Team Management

  • Lead and motivate on-site teams, ensuring optimal staffing and productivity.
  • Identify training needs and drive team development initiatives.
  • Collaborate with cross function teams for timely support
  • Ensure implementation of all HR and staff welfare processes.

🛡️ Compliance & Safety

  • Ensure compliance with legal, HR, and QHSE standards.
  • Maintain hygiene, food safety, and waste disposal protocols.
  • Report incidents and collaborate with internal QHSE teams to mitigate risks.

📦 Inventory & Procurement

  • Oversee raw material planning, storage, and inventory accuracy.
  • Work closely with purchase teams to align on cost trends and quality standards.
  • Enforce FIFO and hygiene standards in storage and cold room management.

🧠 Key Requirements

Requirement Area

Description

Minimum Experience: At least 10 years in food service or hospitality operations.

P&L Management: Strong acumen in managing profit & loss, budgeting, and financial performance.

Client Management: Proven ability to build and maintain high-value client relationships.

Team Management: Engage and develop people for high motivation and reduction in attrition.

Large-Scale Catering: Demonstrated experience in managing large catering operations across multiple sites.

Strategic Leadership: Capable of driving operational excellence and team performance at scale.

Professional Presence: Well-groomed, articulate, and confident in client-facing environments.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Sodexo logo
Sodexo

Facilities Services

92866 Issy les Moulineaux Cedex 9 Gaithersburg

RecommendedJobs for You

hyderabad, telangana, india

hyderabad, telangana, india