Manager

Job Description

Job Summary A gas agency manager oversees the daily operations of a gas distribution or retail business, ensuring safety, efficiency, and customer satisfaction. This role involves managing staff, handling finances, maintaining inventory, and ensuring compliance with safety regulations. Here's a more detailed breakdown:Key Responsibilities: Operational Management: Supervising daily operations, including fuel delivery, storage, and dispensing. Monitoring inventory levels and ordering supplies. Ensuring efficient workflow and optimal resource allocation. Financial Management: Managing budgets, tracking expenses, and reporting on financial performance. Ensuring accurate cash handling and managing point-of-sale systems. Staff Management: Recruiting, training, and supervising staff members. Creating work schedules and delegating tasks. Providing guidance and support to employees. Handling performance management and disciplinary actions. Safety and Compliance: Implementing and enforcing safety protocols and procedures. Ensuring compliance with all relevant regulations, including those related to hazardous materials. Conducting safety audits and addressing any safety concerns. Customer Service: Providing excellent customer service and resolving customer complaints. Building positive relationships with customers. Maintenance and Repairs: Overseeing the maintenance and repair of equipment, including pumps, tanks, and other machinery. Coordinating with maintenance personnel or external contractors. Sales and Marketing: May be involved in sales and marketing efforts to promote the agency's services. Record Keeping: Maintaining accurate records of all transactions, inventory, and employee information. Skills and Qualifications: Leadership and Management: Strong leadership and management skills to effectively supervise and motivate a team. Communication Skills: Excellent communication and interpersonal skills to interact with staff, customers, and vendors. Problem-Solving Skills: Ability to identify and resolve operational issues and customer complaints. Financial Acumen: Understanding of financial management principles and budgeting. Technical Knowledge: Familiarity with the operation and maintenance of gas station equipment. Safety Awareness: Strong understanding of safety regulations and procedures. Customer Service Skills: Excellent customer service skills to ensure customer satisfaction. Organizational Skills: Ability to organize and prioritize tasks effectively. Computer Skills: Proficiency in using computer systems and software. Education and Experience: A high school diploma or equivalent is typically required, with some positions requiring a college degree or relevant experience in the gas or retail industry. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Shift availability: Day Shift (Preferred) Work Location: In person