Manager - Export & Import Operations

Role & responsibilities

Export Operations

• Manage with production, sales, and logistics teams to ensure timely dispatch of export shipments.
• Prepare, verify, and manage all export documentation invoices, packing lists, shipping bills, bills of lading, certificates of origin, etc.
• Liaise with freight forwarders, shipping lines, and transporters to finalize shipping schedules and negotiate freight rates.
• Monitor and track shipments; update customers on dispatch and delivery status.
• Handle Letter of Credit (LC) documentation and coordinate with banks for timely submission and negotiation.
• Ensure full compliance with DGFT, Customs, and international trade regulations.
• Manage export incentive claims (e.g., RoDTEP, RoSCTL, EPCG) and maintain records for audit and verification.
• Evaluate freight quotes, optimize logistics costs, and maintain freight benchmarking data.
• Prepare and submit periodic MIS reports on shipments, freight costs, and delivery performance.

Import Operations

• Manage overseas suppliers, CHA, and freight forwarders for timely inbound shipments.
• Verify import documentation invoices, packing lists, bills of entry, bills of lading, COO, insurance certificates, etc.
• Oversee customs clearance and coordinate delivery to the plant or warehouse.
• Track import duties/taxes and coordinate with Finance for duty payments.
• Resolve shipment, clearance, or logistics-related issues proactively.
• Ensure adherence to DGFT, Customs, and other regulatory requirements.
• Maintain import documentation and compliance records for audits.
• Evaluate and benchmark freight rates; support vendor performance review and logistics cost optimization.
• Collaborate with Purchase, Production, Accounts, and Sales teams for smooth import flow.

Generate and present MIS reports on import status, freight expenses, and vendor performance

Preferred candidate profile

• Strong knowledge of export-import documentation, INCOTERMS, and international trade practices.
• Sound understanding of customs clearance procedures, DGFT policies, and EXIM regulatory compliance.
• Proven ability in negotiation, coordination, and vendor management with CHA, shipping lines, and freight forwarders.
• Proficiency in MS Excel, ERP systems, and professional communication tools.

High level of accuracy, analytical ability, and commitment to meeting deadlines.