Manager-Control Management

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

• Facilitate delivery of the Control Testing program for GMNS business, through review of specific Risk Assessment Units (RAU)
• Perform Test of Design and Effectiveness for controls and determine Control Effectiveness Rating for all controls across GMNS
• Identify and report control gaps and remedial actions to improve effectiveness of controls, working with the respective control owners
• Establish an appropriate testing schedule for each RAU and manage day-to-day execution of testing deliverables as per scheduled timeline
• Provide support to enable and enhance effective control management and decision making in the BU.
• Support risk management practices within the business
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  Support sharing insights, better practices, themes, etc. across the enterprise
   
  

• 3+ Years experience in operational risk management / control testing (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
• Strong project management, communication, and interpersonal skills
• Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
• Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
  

• Bachelor's degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
• Experience in at least one of the following:
• Providing identification of operational risks throughout business processes and systems
• Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met
• Enhancing risk assessments and associated methodologies
• Reviewing independent control monitoring, including identification of control improvements
• Identifying areas of risk for intervention, including conducting independent quality assurance and process testing
• Reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes
• Experience in financial services industry
  

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities