Manager - Analytics

About the Role:
Grade Level (for internal use): 11
The Team: The Customer Insights and Commercial Analytics team is a high-impact function operating at the intersection of business intelligence, customer experience, and commercial strategy. We partner with leaders across the division to transform complex data into actionable insights, accelerating revenue growth and margin expansion. Our work is critical to shaping the future of how we serve our global customers through innovation in AI, automation, and advanced analytics.
The Impact: As a Manager of Analytics, you will be at the forefront of translating data into strategic assets. Your leadership will directly influence key business decisions within the Customer Experience organization by delivering predictive insights and actionable recommendations. This role is crucial for driving operational efficiency, identifying growth opportunities, and shaping our strategic initiatives.
What’s in it for you:
Lead high-visibility analytics projects that directly impact business strategy and customer experience. Utilize and implement advanced analytics, including machine learning and predictive modeling, to solve complex business problems. Mentor and develop a team of talented analysts, fostering a culture of innovation and analytical excellence. Gain significant exposure by presenting key findings and strategic recommendations to senior leadership. Responsibilities:
Lead and oversee analytics projects that provide insights to support the Market Intelligence Customer Experience organization's strategic initiatives. Develop and implement advanced analytics techniques such as predictive modeling, machine learning, and statistical analysis to drive business decisions. Collaborate with cross-functional teams to ensure alignment with business goals and deliver actionable insights. Ensure data accuracy and integrity by establishing robust data management and validation processes. Mentor and guide junior analysts to foster their professional growth and enhance team capabilities. Present findings and recommendations to senior leadership and stakeholders to inform decision-making. What We’re Looking For:
Bachelor’s degree in data science, Statistics, Economics, or a related discipline, with 7+ years of experience in the analytics field. Proficiency in analytics tools and programming languages such as Python, R, SQL, and data visualization software (e.g., Tableau, Power BI). Strong understanding and hands-on experience with advanced analytics techniques including predictive modeling, machine learning algorithms, and statistical analysis. Proven leadership skills with experience managing virtual teams and guiding team members. Excellent communication skills, with the ability to articulate complex findings clearly to non-technical stakeholders. Strong problem-solving abilities and the adaptability to thrive in a fast-paced, dynamic environment. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Mission:
Advancing Essential Intelligence. Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values:
Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Global Hiring and Opportunity at S&P Global:
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert:
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), ANLYTC202.2 - Middle Professional Tier II (EEO Job Group) Job ID: 322736
Posted On: 2025-11-25
Location: Bangalore, Karnataka, India