Position: Finance Manager - AP
Location: Mulund, Mumbai; Kolkata, West Bengal
About Us:
Founded in 2007, E-commerce company, Ergode with a global reach of more than 120 countries and over 100 marketplaces. We have catered to over 5 million customers worldwide in a short amount of time. Currently, we have 21 curated websites that bring to our customers. We are a Houston, Texas based corporation and have been in the business for almost 15 years. We have a dedicated and strong team of 650+ associates and we are continuously adding new people to our team. Ergode is consistently ranked among the top online shopping destinations as we have been rated as the Top 30 Sellers on Amazon, and Top 5 in Walmart, and have also managed to achieve the number 1 ranking on eBay.
Our Businesses | AMI VENTURES INC. | VIR VENTURES INC. | BOSON TECHNOLOGIES.
Our Brands | MALCO MODES | BELLA SOUS | RED CUP LIVINGS | KEEBLE OUTLETS | STORE INDYA | VIZARI SPORTS | SHALIN INDIA | WRISTY BUDDY I BOLABALL I US TECH I HERBAL CONCEPTS | MORNING STAR | YARDLIO | KOZI | CLEAR BOTTLE |
Key Responsibilities:
- Monitor and analyze outstanding invoices to ensure timely payments and minimize overdue balances.
- Perform variance analysis between invoices and payments to identify discrepancies.
- Reconcile open POs to ensure accurate payment processing.
- Track and monitor deleted POs, ensuring appropriate documentation and resolution.
- Oversee the closure of credit memos by validating pending credits with vendors.
- Conduct monthly reconciliation for Amex and Visa card transactions.
- Prepare and maintain dispute reports for Amex and Visa, ensuring timely resolution of discrepancies.
- Monitor and reconcile all refunds received through Amex and Visa cards.
- Conduct periodic validation of credit cards and other financial transactions to ensure accuracy.
- Prepare and maintain accurate cash flow reports to monitor company liquidity.
- Maintain and monitor company credit cards to ensure sufficient credit limits and proper usage.
- Continuously identify gaps in the payment and reconciliation process. And recommend and implement process improvements to enhance accuracy and efficiency.
- Support internal and external audits by providing accurate and complete financial records.
- Coordinate with vendors to resolve financial queries, negotiate payment terms, and ensure timely payments, fostering strong vendor relationships.
Qualifications:
- Bachelor's degree in Finance, Accounting, or related field. (MBA or CA inter will be a plus)
- At least 5 years of experience in a finance role or accounts payables.
- Strong knowledge of financial regulations and reporting requirements
- Excellent analytical and problem-solving skills
- Proven leadership and team management abilities
- Proficiency in financial software and Microsoft Excel
- Excellent communication and interpersonal skills
Technical Skills:
Proficiency in using email platforms to respond to buyer queries, provide information, and resolve issues.
Ability to handle inbound and outbound calls, addresses buyer concerns, and provide support over the phone.
Experience in handling live chat conversations, providing real-time assistance, and resolving queries.
Soft Skills:
Clear and effective communication with buyers, sellers, and internal departments through various channels.
A strong focus on providing exceptional customer service, understanding buyer needs, and ensuring their satisfaction.
Analytical thinking and problem-solving skills to identify issues, find appropriate solutions, and resolve buyer queries efficiently.