Learning Operations Senior Manager

The Learning Operations Lead, P&C Services, provides strategic leadership and oversight for BP's learning operations across various locations. You will guide the learning operations team, focusing on enhancing learning operations, integrating digital solutions, and promoting BP's digital transformation. You will manage a team of Learning Operations Managers, fostering a culture of innovation and continuous improvement, and ensuring operational excellence in the delivery of learning operations. Additionally, you will engage with partners internally and externally, manage risks, and drive change management initiatives to support the implementation of new processes and systems. In this role, you will serve as the primary integrator in driving the transformation of Learning Operations in partnership with the Learning & Skills organization, ensuring a high-performance service that meets the needs of customers. You will lead the strategic direction of learning operations, implement digital solutions and sustainable practices, and ensure high-quality learning operations across various locations. It will be your responsibility to allocate resources effectively for pivotal initiatives and operational needs, manage risks, ensure compliance, and maintain business continuity. Internally, you will align learning initiatives with talent management strategies for career development and succession planning. You will work closely with Talent partners on performance management and realignment, integrate digital solutions with the Global Solution Owner for Learning, manage budgets and resources efficiently, engage with senior leaders to align learning initiatives with business objectives, and interact with various business units to understand the voice of the customer. You will also ensure that learning operations adhere to organizational policies and applicable laws to mitigate risks. Externally, you will stay informed about the latest trends, best practices, and emerging technologies in learning and development through industry partners and associations, vendors, suppliers, professional networks, and communities. You will liaise with learning suppliers, talent suppliers, and manage relationships to ensure consistent service delivery. To qualify for this role, you should have a Masters degree in a subject related to Business Management, the Learning Business, or the Services Industry, along with 20 years of experience in managing large-scale, client-service-oriented functions. Proficiency with learning life cycle and digital tools is essential. Your leadership and management skills will be crucial in effectively leading a team of Learning Operations Assistant Managers, aligning learning operations with BP's values and business objectives, fostering innovation and collaboration, managing and developing people, and driving strategic planning and execution. Partner engagement skills are also important in building and maintaining strong relationships with partners at all levels, representing the P&C Services function internally and externally, and collaborating with global learning teams for consistent service delivery. Join our team at bp to experience an excellent working environment, inclusive culture, work-life balance, learning and development opportunities, life and health insurance, medical care package, and more. We value diversity and inclusivity, and we offer benefits to enable your work to fit with your life, including flexible working options and a modern office environment. As an equal opportunity employer, we celebrate diversity and care about our people. If you are a positive, energetic communicator who enjoys working within a multidisciplinary team, we encourage you to apply for this role. This position may require up to 10% travel and is eligible for relocation internationally. It is a hybrid of office/remote working.,