Learning and Development Manager

About Rapido

We are India’s largest bike-taxi platform, steadily venturing into Auto, Cabs, Delivery, Rental, and more. Currently, present in ~100 cities, we are growing close to ~50% year-on-year with steady funding. We have changed the concept of intra-city travel and made last-mile connectivity affordable to all. Along with being the #1 choice of 40 million people, we have also built a solid captain base of over 5 million registered captains, who have bettered their lives with Rapido. As an employer, we provide a lot of ownership to our team members providing multiple avenues for them to grow within the company. You will only grow with us with the right balance of ambition, fun, and transparent work culture!

Rapido Cabs made its debut on May 2023, marking the commencement of its services in eight cities. Notably, Hyderabad, Bangalore, and Delhi stand out as the primary cities for this initial launch. However, the ambitious plan includes an extensive expansion to encompass over 50 cities in the coming 12 months.

Opportunities don't happen, you create them!

Job Summary:

The Learning and Development (L&D) Manager will be responsible for establishing and managing the Technical and Functional Academies within Rapido. This role focuses on ensuring that employees have access to the technical and functional skills needed to excel in their roles and drive the company forward. The L&D Manager will design, implement, and manage targeted learning programs, assessments, and development initiatives to enhance employee proficiency and productivity.

Job Responsibilities:

1. Organizational Development Programs

Develop and execute OD programs to solve identified challenges at org/ dept/ team level.Conduct & Analyze organizational assessments to identify areas for improvement and recommend solutions. Partner with leadership to design and implement change management strategies for business transformations.

2. Culture Transformation

Assess the current organizational culture and identify gaps against desired values and behaviors.Design and implement culture change initiatives that foster employee engagement, innovation, and inclusivity. Lead workshops, focus groups, and initiatives to promote culture transformation.

Monitor and measure the impact of cultural transformation efforts.

3. Leadership Development

Design and deliver leadership development programs to build high-performing leaders aligned with the company’s culture and strategy. Coach leaders to drive cultural alignment and champion change initiatives.

Design and implement Leadership journey, curriculum, Identify and assign executive coaches

4. Employee Engagement

Develop and implement strategies to enhance employee engagement and retention.Analyze engagement survey results and partner with leaders to create actionable plans for improvement

5. Learning and Development

Identify skill gaps and create tailored training programs in collaboration with business.Facilitate workshops and training sessions on topics such as collaboration, communication, and cultural alignment.

6. Change Management

Serve as a change management expert, ensuring smooth transitions during organizational shifts.Develop tools, processes, and communication plans to support change initiatives.

7. Cross-Functional Collaboration

Collaborate with HR, Talent Acquisition, and other teams to ensure alignment of OD and culture strategies with broader organizational goals. Act as a trusted advisor to senior leaders on matters of culture, change, and organizational growth.

Key Qualifications:

Bachelor’s degree in Human Resources, Organizational Development, Psychology, or a related field.

Master’s degree or certifications in OD, Change Management, or Culture Transformation are a plus.

Experience:

Minimum 5 to 7 years of experience in organizational development, culture transformation, or a similar role. Proven success in designing and implementing culture change and OD strategies.

Skills:

Strong understanding of organizational behavior, change management frameworks, and employee engagement strategies.

Excellent facilitation, communication, and interpersonal skills.

Analytical mindset with experience in using data to drive decision-making.

Ability to influence and build relationships at all levels of the organization.

Proficiency in tools like Microsoft Office, survey platforms, and project management tools.