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Lead Consultant – Network Engineer

0 years

2 - 6 Lacs

Hyderābād

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

network ai scaling technology cutting data networking support configuration documentation design resolve troubleshooting service escalation cisco routing bgp mpls monitoring solarwinds wan firewall triage integration itil communication presentation management architecture interfacing efficiency drive training certifications governance transparency security integrity kit

Work Mode

On-site

Job Type

Full Time

Job Description

Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Lead Consultant – Network Engineer
Resource will be part of a global team that is responsible for the full life cycle of our networking technologies. This includes but is not limited to routers, switches, firewalls and wireless devices, support configuration, upgrade and maintenance.
Responsibilities
    Responsibilities may require working evenings and weekends, sometimes with little advanced notice.
    Work as part of a team and provide 24x7 support
    Setup and maintain documentation and standards
    Administration and support for global network infrastructure. This includes but is not limited to routers, switches, firewalls and wireless devices.
    Collaborate with network engineers on architectural network design improvements that meet strategic business needs in accordance with Dentsply Sirona global policies and standards.
    Create and maintain network and project documentation.
    Work with other Global Technical teams to complete projects and resolve issues.
    Responsible for managing network related outages and troubleshooting end-to-end network problems.
    Respond to Service Desk Requests for both resolutions and escalation of issues
    Experience as a network engineer including firewalls, switches, routers and wireless solutions.

    Experience with the following Technologies
    Cisco Catalyst and Nexus switches
    Routing protocols including BGP, HSRP, STP, OSPF
    Understanding and practical experience with technologies like MPLS and DMVPN
    Trouble shooting network related issues to resolution
    Experience with monitoring tool (SolarWinds Orion a plus)
    Experience with SD-WAN and Identity Services Engine are desirable.
    Must have hands-on experience with Cisco specific Local and Wide Area Networking, Wifi deployments, and Firewall management.
    Strong troubleshooting skills to triage issues related to the Network and connected systems.
    Ability to gather information and understand business needs while establishing and maintaining a high level of customer trust and confidence.
    Proven ability to work business requirements into solutions that map to technology capabilities and integration with existing infrastructure
    Good understanding of ITIL/ITSM principles in managing operational service delivery
    Demonstrate ability and experience in working with vendors and service providers.
    Excellent communication (written, verbal and presentation) skills, and advanced problem-solving orientation and decision-making skills Proven ability to develop, present and justify positions to all levels within the company.
    Excellent knowledge management, process management, and documentation skills including architecture diagrams
    Excellent time management skills, with the ability to manage multiple priorities and production incidents simultaneously
    Work within a team environment, manage systems, lead upgrades, coordinate installs and work from a ticketing queue
    Self-motivated, quick learner

Qualifications we seek in you!
Minimum Qualifications
    Bachelor's Degree required
Preferred Qualifications/ Skills
Very good written and presentation / verbal communication skills with experience of customer interfacing role. In-depth requirement understanding skills with good analytical and problem-solving ability, interpersonal efficiency, and positive attitude
Why join Genpact?
    Lead AI-first transformation – Build and scale AI solutions that redefine industries
    Make an impact – Drive change for global enterprises and solve business challenges that matter
    Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
    Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
    Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobLead Consultant

Primary LocationIndia-Hyderabad

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 31, 2025, 4:03:36 AM

Unposting DateOngoing

Master Skills ListConsulting

Job CategoryFull Time

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