L3 Support Engineer

Job Description

## About We are seeking an experienced L3 Support Engineer specializing in OpenText VIM and SAP FICO for the technology sector. You will provide high-level support and ensure system stability and efficiency. ## Key Responsibilities - Provide L3-level support for OpenText VIM integrated with SAP FICO. - Troubleshoot and resolve complex VIM workflow, OCR, and document processing issues. - Work with SAP FICO, AP, and Procurement teams for end-to-end invoice processing support. - Analyze and resolve integration issues between OpenText VIM and SAP. - Optimize performance and process automation with functional and technical teams. - Lead incident management, root cause analysis, and proactive system monitoring. ## Ideal Profile - 5+ years of experience in OpenText VIM and SAP FICO. - Strong expertise in Accounts Payable, Vendor Invoicing, and Invoice Processing. - Hands-on experience in VIM workflows, ICC/OCR, DP Document Processing, and Invoice Approval Workflows. - Solid understanding of SAP MM-FI integration and troubleshooting IDOCs, BAPIs, BADIs, and BTEs. - Experience with custom configurations, enhancements, and ABAP debugging. - Strong communication skills and ability to collaborate with cross-functional teams. ## Nice to Have - Certification in OpenText VIM or SAP FICO. - Experience with S/4HANA VIM migration and implementation. Job Type: Full-time Pay: ₹2,000,000.00 - ₹2,500,000.00 per year Work Location: In person Speak with the employer +91 9008078505