L3 Support Engineer

8 - 12 years

0 Lacs

Posted:9 hours ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

  • ONLY MUMBAI Candidates Apply!


  • Bachelor’s degree in engineering, Computer Science, or a related field

    .
  • 8-12 years of hands-on IT management experience

    .
  • Excellent communication (9/10)

  • Strong expertise in

    Mac and Windows systems administration

    .
  • Experience in

    Office 365 administration, network security, IT infrastructure, and IT governance

    .
  • Proficiency in

    endpoint security, remote management, and enterprise wireless network management

    .
  • Hands-on experience with

    video conferencing tools (Zoom, MS Teams, Google Meet, etc.)

    .
  • Knowledge of

    ITIL frameworks

    and experience with

    ITSM tools

    (ServiceNow, Freshdesk, Atera, etc.).
  • Proven troubleshooting and problem-solving skills

    across IT infrastructure, networking, and security.
  • Strong understanding of

    compliance frameworks

    (ISO 27001, GDPR, SOC 2, HIPAA, etc.).
  • Excellent

    communication, presentation, and analytical skills

    .
  • Ability to

    work independently and manage IT operations effectively

    .

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