10 Kpis Monitoring Jobs

As an Operations Leader, you will be responsible for leading and optimizing Omni channel store business operations. Your primary focus will be to build scalable processes, systems, and develop a strong team to achieve a 10x scale and complexity. Your background in Operations Management, Problem-solving, People management, and Data analysis will be crucial in driving operational efficiency and team performance. You will play a vital role in aligning operational processes with company goals to ensure seamless collaboration across departments. Your key responsibilities will include overseeing the daily operations of the stores to ensure high performance across Speed, Productivity, and Quality metrics. You will use data analysis and KPIs to monitor performance, identify improvements, and execute strategies to deliver results. Proactively identifying operational bottlenecks, risks, and inefficiencies will be essential, and you will be required to develop and implement practical solutions using structured problem-solving methodologies such as Lean, Six Sigma, and Root Cause Analysis. Leading, motivating, and developing a high-performing operations team will also be part of your role. Setting clear goals, conducting regular performance reviews, and fostering a culture of accountability and continuous learning will be key to your success. You will collaborate with departments including Replenishment, Supply chain, Category, and Customer service to align operations with business priorities and deliver customer value. In addition, you will manage budgets and resource allocation to ensure optimal use of time, people, and capital. Creating clear, actionable reports and dashboards and presenting insights and recommendations to senior leadership will be crucial in your role. To qualify for this position, you should have a Bachelor's degree in Business, Operations Management, Industrial Engineering, or a related field (Masters degree preferred) and at least 5 years of experience in operations management or related roles. Strong analytical skills with experience in Excel, SQL, or BI tools (e.g., Tableau, Power BI) are required. You should also have demonstrated success in leading teams and managing change in dynamic environments, along with excellent communication, leadership, and interpersonal skills. Familiarity with process improvement frameworks and tools such as Lean, Six Sigma is preferred, as well as experience in managing cross-functional projects and stakeholder relationships. Preferred attributes for this role include being a strategic thinker with a hands-on execution style, strong organizational and prioritization skills, high attention to detail, commitment to excellence, and being tech-savvy and adaptable to new tools and systems.,

As a Sales Team Leader in the International Voice Process, you will be responsible for leading and motivating a team to achieve sales targets while ensuring high performance and excellent customer engagement. Your role will involve managing a sales team that handles international voice campaigns, driving team performance to exceed sales targets, monitoring KPIs, providing regular performance feedback, conducting training, coaching, and performance reviews, as well as ensuring compliance with company policies and quality standards. To excel in this role, you should have at least 2 years of experience in international voice sales, prior experience in a team leader or supervisory role, excellent communication and leadership skills, and be comfortable working night shifts. This is a full-time, permanent position with a compensation package that includes a performance bonus. The work schedule is fixed with night shifts from Monday to Friday, following the US shift timings. The work location is in person. If you are a dynamic individual with a proven track record in managing international voice processes and are passionate about driving sales performance while maintaining customer engagement, we would like to hear from you. Join our team and take your career to new heights in the exciting world of international voice sales.,

The Warehouse Operations Manager oversees all aspects of daily warehouse activities, including inventory control, inbound/outbound logistics, order fulfillment, staffing, safety, and process optimization. A strategic mindset, hands-on leadership, and a passion for operational efficiency are essential for this role. You will be responsible for maintaining accurate records of all warehouse activities, such as goods received, stored, and shipped in Zoho and Excel. Generating regular reports on warehouse performance, including inventory levels and productivity, is a key aspect of the role. Coordinating with the sales team to ensure timely and accurate product delivery to customers is crucial, along with maintaining accurate inventory records through stock counts and audits. In your role, you will oversee all tasks performed by the Dispatch and Logistics Coordinator and Inventory Analyst. Leading and managing warehouse operations to ensure a smooth flow of materials and goods, including overseeing processes like receiving, picking, packing, shipping, and returns, is part of your responsibilities. Implementing and monitoring KPIs to track warehouse performance, coordinating with procurement, logistics, and sales teams, planning inbound and outbound logistics operations, managing inventory control systems, and maintaining accurate inventory records are all critical functions of the role. You will also recruit, train, and manage warehouse staff to promote a culture of safety, accountability, and continuous improvement. Additionally, you will plan for future capacity and resource needs, optimize space utilization and productivity, leverage warehouse management systems and technology tools for data-driven decision-making, oversee order fulfillment processes, and ensure orders are processed according to customer requirements and company policies. Qualifications for this role include an MBA in Supply Chain Management, Logistics, Business, or a related field, proven knowledge of warehouse procedures and inventory systems, 2+ years of experience in warehouse operations, including 1+ year in a leadership role, strong leadership, communication, and problem-solving skills, and comfort working in a fast-paced environment.,

As a manufacturing sector leader, you will be responsible for driving the manufacturing vertical "Centre of Excellence" and implementing best-in-class manufacturing processes across plants. Your role will involve leading the manufacturing "centre of excellence" to support different manufacturing plants located across India. You will define and standardize processes around planning, procurement, production, plant operations, QC, Compliances, HR & IR. Additionally, you will partner & support respective plant leaders in resolving operational bottlenecks, IR issues, and other specific plant-related deliverables. Building a strong review & governance mechanism for problem solving at plant levels and working with the central leadership team to align plant-level strategies with overall business goals will also be part of your responsibilities. Monitoring all operational and financial KPIs closely is essential in this role. You should bring to the table 15+ years of relevant experience in the manufacturing industry, specifically in plant ops, process & supply chain. Being open to traveling across plants is a requirement for this position. A strong understanding of monitoring multiple plant operations, P&L, compliance, and IR processes, along with strong process and operational expertise, are key qualifications for this role. A B.tech degree is preferred. This role requires a deep understanding of manufacturing processes and standardizing and implementing common manufacturing practices across plants. Plant P&L monitoring & review will also be a crucial aspect of the responsibilities. If you are excited about taking up new challenges in a fast-paced & highly energetic work environment, this role might be the perfect fit for you.,

As a Lead Generation professional for the business, your primary responsibility will be to identify potential clients, influencers, or individuals connected to the Prophetic Vision and Mission. You will be tasked with establishing and nurturing relationships with these prospects, effectively communicating the value and impact of Prophetic within the industry. Understanding the client's requirements, evaluating their needs, and providing suitable solutions will be crucial aspects of your role. Collaboration with the Design and Operations departments will be essential to ensure that client feedback is incorporated into project development. You will be responsible for preparing quotations, negotiating terms with clients, and closing deals in alignment with company standards. Additionally, overseeing the project handover process to relevant departments and providing on-ground support during handover will be part of your duties. Meeting sales targets on a monthly, quarterly, and annual basis is a key performance indicator in this role. Adherence to Standard Operating Procedures (SOPs) and Key Performance Indicators (KPIs) is imperative. Regular reporting to the Manager or Director at each stage of the process, following the established reporting structure, and complying with official directives are essential for success in this position. Your role will also entail handling sales activities within designated areas or as specified by the Manager. This is a full-time position that requires in-person work.,

As the Logistics Manager, you will be responsible for leading and optimizing the Pan-India logistics & distribution strategy to align with business goals. Your role will involve managing central and regional warehouses to ensure accuracy, productivity, and space utilization. You will drive cost efficiency through route optimization, freight negotiation, and 3PL performance management. In this position, you will oversee daily transportation operations, including coordinating with courier partners and last-mile delivery services. It will be your responsibility to implement and monitor key performance indicators (KPIs) for metrics such as TAT, order fulfillment rate, reverse logistics, and logistics cost per unit. Collaboration with Sales, Finance, IT, and Procurement teams to ensure demand alignment and timely dispatch is crucial. Maintaining compliance with regulatory, safety, and environmental standards in all logistics operations is a key aspect of your role. You will be expected to leverage technology such as Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Enterprise Resource Planning (ERP) for automation, real-time tracking, and inventory visibility. Furthermore, building and mentoring a high-performing logistics team will be essential. You will be tasked with fostering a culture of ownership and continuous improvement within the logistics department.,

As an Associate Manager of Machine Learning Services, your primary responsibility will be to collaborate effectively with Product, Services, Engineering, and Data Science teams to develop and deliver AI products. You will be required to engage with both internal and external stakeholders to comprehend use cases and provide guidance on suitable solutions. Additionally, you will need to adeptly translate intricate technical concepts into understandable terms for non-technical stakeholders. Your daily tasks will encompass a variety of activities such as data annotation, AI quality monitoring, and KPIs monitoring. You will also play a crucial role in training the team on AI-specific configurations, AI model development, delivery processes, and data analysis. Proficiency in office tools like Lucid Charts, Confluence, JIRA, and the MS Office suite will be essential for creating well-structured professional documentation. In this role, you will be expected to discern responsibilities and priorities, anticipate potential challenges, and effectively communicate them to the team. You may also be required to handle escalations, address high-priority incidents, delegate tasks within the team, and foster collaborative relationships among stakeholders to achieve resolutions. Furthermore, you will be responsible for establishing systems and procedures to ensure the quality of service delivery, developing collaborative delivery plans, and being accountable for service delivery performance while meeting customer expectations and contributing to future demand. People management tasks, including staff recruitment, performance evaluation, and training, will also be part of your responsibilities. The ideal candidate for this role should hold a full-time bachelor's or master's degree in Management, Engineering, or Communication, and possess 3-5 years of experience in ML project management, AI quality monitoring, or a similar role. Familiarity with Agile and Scrum processes, as well as previous experience in service delivery, data management, team management, client communication, and documentation, will be advantageous. Strong communication skills, both written and verbal, will be crucial for creating training materials, reviewing project documents, and ensuring clear communication with internal teams and clients. Additionally, organizational and interpersonal skills will be necessary to maintain project clarity, facilitate timely interactions, and ensure thorough testing of deliverables. Collaboration skills will also be essential for working with the Manager to establish team goals, plan strategies, and propose innovative solutions for team growth. Taking ownership of critical incidents, coordinating resolutions, and fostering effective post-incident communication among stakeholders will be part of your role. You will also be required to analyze processes, develop optimization strategies, and ensure that systems are in place to support exceptional service delivery. Through a deep understanding of projects, you will gain insights into the scope of service delivery and drive improvements to meet customer expectations and future demands.,

You will be responsible for coordinating and overseeing the labelling process (Label Change Request LCR) across multiple departments, including the Labelling Team, Supply Chain, internal and external plants, and Local Regulatory Affairs. Your primary focus will be to ensure compliance with regulatory and quality requirements/standards, manage manufacturing and logistic constraints, and implement timely packaging material changes to minimize costs and reduce write-offs. Your core responsibilities will include coordinating labelling activities for New Product Introduction in collaboration with Launch Managers to ensure timely product launches. You will also be responsible for ensuring the on-time execution of Label Change Requests (LCR) by aligning regulatory and quality requirements, technical specifications, and implementation dates. It will be crucial to guarantee that LCR implementation does not adversely affect other affiliates sharing the same products or packaging. You will lead efforts to analyze and resolve bottlenecks in the labelling process, facilitating effective communication and collaboration among stakeholders to ensure smooth and efficient operations. Conducting regular performance reviews with stakeholders to evaluate KPIs, monitor priorities, and identify continuous improvement opportunities in the labelling process will also be part of your responsibilities. Ensuring quality and regulatory compliance of labelling activities and processes in accordance with departmental procedures and applicable Abbott policies will be essential. You will also manage documentation by creating and maintaining Work Instructions and Standard Operating Procedures related to the labelling process. Additionally, you will develop and provide training for Labelling Team personnel and other stakeholders involved in the labelling processes. In terms of supervisory/management responsibilities, you will not have any direct or indirect reports. The minimum education requirement for this role is a bachelor's degree, preferably in a scientific or business discipline or equivalent. You should have a minimum of 3 years of experience in the Life Sciences business (Operations, Regulatory, Quality) and proficiency in business systems and tools, including Artwork Management System, Enterprise Resources Planning, Project & Portfolio Management solutions. Demonstrated expertise and training in GMP/GxP standards for pharmaceutical products are also required. Desired skills/experiences include exposure to international markets, excellent verbal and written communication skills in English, including presentation skills, the ability to work effectively within a complex organization, and collaborate with diverse stakeholders. Strong discipline and stress resilience, with proven experience in managing and delivering multiple tasks on time, high accuracy and attention to detail, with an understanding of the consequences of poor data quality, and strong project management skills, including issue identification, problem analysis, and solution development, are also desirable for this role.,

As an Associate Director-RCM, you will be responsible for providing leadership and strategic direction to a team of operations (Span of -650) across multiple Lines of Business (LOBs) including Follow-Up, Billing, and Cash Posting. Your role will involve leading and managing teams involved in billing, coding, collections, and AR follow-up. You will be required to develop and execute Revenue Cycle Management (RCM) strategies aimed at enhancing financial performance and operational efficiency. Additionally, you will support the Director/VP of RCM in strategic planning and process improvement initiatives. You will be tasked with overseeing the Revenue Cycle by monitoring and analyzing key performance indicators (KPIs) such as days in Accounts Receivable (A/R), denial rates, cash collections, net collection rate, among others. It will be crucial for you to ensure accuracy and timeliness in billing, coding, and claims submission. You will also play a key role in improving denial management processes and facilitating appeals or resolutions as needed. In addition to your leadership and strategic responsibilities, you will be required to implement audit and quality assurance programs to uphold compliance standards and ensure quality in coding, billing, and collections processes. This position is based in NCR (Noida and Gurugram), and the work timings are from 5:30 pm to 2:30 am.,

You are looking for a highly organized and detail-oriented Logistics Manager to oversee the supply chain operations of the company. In this role, you will be responsible for coordinating the storage, transportation, and delivery of goods to ensure efficient and cost-effective logistics solutions. Your key responsibilities will include planning, implementing, and overseeing supply chain and logistics strategies, managing warehouse operations, transportation, and inventory control, negotiating with freight carriers and logistics vendors, ensuring compliance with shipping regulations and company policies, monitoring logistics KPIs, and preparing reports for senior management. Additionally, you will collaborate with procurement, sales, and production departments, optimize routes and transportation costs, and lead, train, and evaluate logistics staff. To be successful in this role, you should have a Bachelor's degree in Logistics, Supply Chain Management, Business, or a related field, along with 5+ years of experience in logistics or supply chain management. You should possess strong knowledge of logistics software such as WMS, TMS, ERP, excellent leadership, communication, and analytical skills, and an understanding of customs, import/export regulations, and safety standards. This is a full-time, permanent position with benefits including commuter assistance, health insurance, leave encashment, life insurance, paid time off, and provident fund. The work schedule is during the day shift, Monday to Friday, with weekend availability. The work location is in person.,