Kotak Mahindra Bank | Mega Hiring For VRM Sales & Customer Service CCE

Job Description

Urgent hiring for Kotak Mahindra Bank Ltd. For Multiple Positions @Thane (West) Location. => This is a permanent Bank Payroll/On-Roll Job of Kotak Mahindra Bank Ltd. with fixed salary + high incentives. => Be part of the fastest growing India's top-most Bank in the financial service industry. => This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work. Job Profiles : 1. Virtual Relationship Manager (VRM-Sales) 2. Phone Banking Officer (PBO) 3. Senior Phone Banking Officer (Privy) 4. Service Assurance Officer - Escalations (SAT) 5. Video KYC Office (VKYC) 6. Customer Service Help Desk (Email-Chat) Positions Job Grade : Assistant Manager- M1 / Deputy Manager- M2 Job Location : (Wagle Estate) Thane-West Must be Experienced : Minimum 1 Year experience is mandatory for all the above Job Positions (1 to 6) mentioned here. At least minimum 1 Year to 8 years any of customer service & sales experience with Banking, Non-Banking & BPO will be preferred. Salary Package : => Annual CTC 3.00 to 4.50 Lac per annum plus performance based Incentives. => PF, Gratuity, Mediclaim & Insurance cover (as per policy). Eligibility Criteria : Must be having Good Communication skills Verbal & Written. Must be comfortable to work on Voice/Calling Role. Must be Graduate with any stream. Age should be maximum 32 years or should be born after 1992. Male & Female both can apply. Must be comfortable to work at (Thane (West). Minimum 6 month experience is mandatory for all the above Job Positions (1 to 6) mentioned here. At least minimum 6 Month to 8 years any of customer service & sales experience with Banking, Non-Banking & BPO will be preferred. Other Job Benefits & Features : => Working Day-: 5 Days working in a week. => Two Weekly offs: One fixed off on Sunday and another one is any of Weekday/Saturday. => Shift Timing-: For VRM-Sales Role It will be completely fixed day shift, the shift timing from 9.30 AM to 6.30 PM. => Shift Timing-: For Customer Service Role It will 24X7 rotational shift, (Including late evening and night shifts also). => Shift Timing-: For Females: 9 hrs. shift in between 7.00 AM to 8.00 PM. How To Apply : Interested candidates need to apply via Naukri.com by clicking apply link on same the page or Need to forward the updated CVs / Resumes at : hr.careerem@gmail.com and mention in the subject line Kotak-VRMCCE-189 or => Also can share updated CVs / Resumes via WhatsApp on: +91-96436-87646 write in the subject line " Kotak-VRMCCE-189" If your CV / profile got shortlisted with us we will contact you back. Regards Career Empower (Hr-Team) On Behalf of Kotak Mahindra Bank