Candidates Criteria for sales : Should have minimum 6m experience in Banking Product only. (Loan, Cards, FD, Insurance etc) Job Description: To make outbound calls to existing customers with the goal of persuading them to purchase additional products or services. Need to be comfortable making cold calls, handling objections, and closing sales over the phone. Solid grasp of financial services products within the retail sector Demonstrated proficiency in cross-selling with a strong sales background Proven track record in selling banking products including motor insurance, credit cards, and Home Loan/LAP Skills Required : Good understanding of financial services products or services you are selling. Demonstrated proficiency in cross-selling with a strong sales background. Proven track record in selling banking products including insurance, credit cards, and Home Loan/LAP. Excellent communication skills Hindi & English. Contact Person Name : Nikita (HR)
Job Description What You Will Do: • To make outbound calls to existing customers with the goal of persuading them to purchase additional products or services. • Need to be comfortable making cold calls, handling objections, and closing sales over the phone What You Will Need to Succeed: • Good understanding of financial services products or services you are selling. • Demonstrated proficiency in cross-selling with a strong sales background. • Proven track record in selling banking products including insurance, credit cards, and Home Loan/LAP. • Excellent communication skills in both Hindi and English.
The role involves on-site activations at various locations (corporate, retail) including registration and KYC processes. The ideal candidate should be proactive, energetic, and possess a positive attitude. They will interact directly with clients to gather requirements and handle activations. Travel within the city and possibly to nearby Tier 2 and Tier 3 cities if required. The role combines sales and KYC, with responsibilities including lead generation and customer interaction. Leads will sometimes be provided, and other times they will be sourced directly Interested candidates can please contact below number Regards, Khizer sharieff TA Specialist Mobile:9738426881
Visit customers/debtors at their location to collect outstanding dues. Maintain daily logs of visits and collection activities. Update account status and report irregularities or issues to the collections manager. Candidate Should have bike
Job: Collection Executive Experience: 6months to 3 Years Location: Bangalore Commitment: Contractual Role Job Description: ▪ Keep track of assigned accounts to identify outstanding debts. ▪ Plan a course of action to recover outstanding payments. ▪ Locate and contact debtors to inquire of their payment status. ▪ Negotiate payoff deadlines or payment plans. ▪ Handle questions or complaints. ▪ Minimum 6 months of experience in voice. BPO/ Call center / Collection ▪ 12th / 2nd PU is mandatory. ▪ Excellent communication in English and Hindi We offer a great working environment - Very collaborative. You will get plenty of learning opportunities and challenging problems to work on. You’ll go to sleep every day knowing that you’ve made a difference in people’s lives. Your work will be reaching out to millions of users. To know more about us visit http://moneyview.in
Job: Collection Executive Experience: Fresher to 3 Years Location: Bangalore What You Will Do: Engage in recovery and collection activities over calls. Follow up with customers to ensure timely payments. Maintain accurate records of customer interactions and payments. Provide excellent customer service while ensuring compliance with company policies. What You Need to Succeed: Freshers or Minimum 6 months of experience in collections/recovery (preferably in-house calling experience). Willingness to work in a voice process. Minimum qualification: 12th pass Proficiency in Hindi and English, Any South India language will be preferred Current residence in Bangalore and ability to work from the office. Comfortable with a 6-day work week with rotational off days.
MIS Executive/Analyst Job Overview The MIS Executive/Analyst is responsible for gathering, analyzing, and reporting data to support business decisions. This role involves maintaining reporting systems, ensuring data accuracy, and providing useful insights. Key Responsibilities: Data Management: Collect, compile, and analyze data from sources like databases, CRM, and Excel. Reporting & Analysis: Prepare regular reports and dashboards using tools like Excel, Power BI, or Tableau. Data Insights: Identify trends, track key performance indicators (KPIs), and find patterns in business data. System Improvement: Work with IT teams to improve data systems and reporting processes. Support & Communication: Provide data-related assistance and present findings clearly to different departments. Required Skills: Excel Expertise: Advanced skills in formulas, Pivot Tables, and charts. Database Knowledge: SQL experience for data extraction. BI Tools: Proficiency in Power BI, Tableau, or Qlik Sense. Analytical Thinking: Ability to interpret complex data and spot trends. Attention to Detail: Ensure accuracy in reports. Strong Communication: Present data clearly to technical and non-technical teams. Problem-Solving: Identify and resolve data-related issues. Time Management: Handle multiple tasks and meet deadlines effectively. Interested candidates can please reach out on below contact details Phone - 9738426881 E mail - khizer.sharieff@moneyview.in Regards, Khizer Sharieff TA Specialist Mobile:9738426881
Exp: 1+ years Business analysts/risk analysts preferably from financial services, large banks/MNCs. Strong background in business analysis (consumer/business strategy, financial products, pricing, etc.) Demonstrated problem solving abilities and first principles based thinking Ability to identify key drivers of business and create KPIs for the same Ability to structure and analyze A/B tests and to think deeply and critically to ask the right questions Power user of Excel, knowledge of SQL, Hands on experience in R or Python, added advantage Ability to work both independently and with direction to meet established deadlines and objectives Responsibilities : Performing analysis to drive change within the business Quantifying and proposing risk/reward trade-offs of recommendations Contributing to strategic and associated performance analysis that achieve business objects and results Applying knowledge of business and balanced judgment in interpretation of data Providing analytical and data support in the design and review of strategy tests and current operations Contributing to complex analytics projects which require technical knowledge Performing ad hoc analysis and quickly provide results and recommendations
Job Title : Team Leader - Collections Experience : 3- 7 years Commitment : Off - Role Location - Vijaywada , Andhra Pradesh Team - Collection & Recoveries What You Will Do : Needs to Manage the assigned Collection Agency. Ensuring assigned targets are achieved. Interact with High Risk customers and get the account resolved Needs to Coordinate with Collection Manager or Bucket Manager and make sure the required process is followed or implemented. Needs to follow up on the Dialer Calls on requirement Ensure the entire portfolio is attempted. Making sure the agency is giving required intensity and follow up. What You Will Need To Succeed : 3 to 7 years' work experience in the collection process. Experience in Banking / NBFC / Fintech preferred Excellent communication in English & Hindi. Knowledge on Mis / Excel is required. Interested candidates can please reach out on the below contact details Phone - 9738426881 Email - khizer.sharieff@moneyview.in Regards, Khizer sharieff TA Specialist Mobile:9738426881
Qualifications: A minimum of seven (7) years of professional experience in information security risk and compliance management within a complex organizational setting is required. Preference will be given to applicants possessing experience in the development and management of internal IT risk and compliance programs, rather than advising external clients or conducting audits. Essential skills include proven expertise in ISO/IEC 27001 implementation, maintenance, internal review procedures, and managing ongoing maintenance projects. The role also requires experience in liaising with non-technical departments. A robust understanding or practical engagement with ISO 27001, PCI DSS and SOC2 standards is necessary. Experience in organizations subject to regulatory oversight by the RBI, NPCI,SEBI or IRDAI is advantageous. A comprehensive knowledge of information security operational processes and technologies is critical. Advanced documentation and reporting capabilities are mandatory. Exceptional stakeholder management skills are requisite. Certifications such as CISSP , CISM, ISO 27001 Lead Implementer are highly desirable. Experience within the financial services industry, with particular emphasis on regulated fintech, is considered a significant asset.
!! Walk In Drive !! : Venue : Moneyview Limited 4th Floor, Novel Tech Park, Kudlu Gate, Bangalore. Contact Person Name : Nikita (HR) Position : Customer Support Executive Job Description: • Manage Incoming mails and outbound calls to resolve queries to perfection. • Identify and assess customers needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid, and complete information by using the right methods/tools • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines, and policies • Take the extra mile to engage customers
Job: Collection Executive Experience: Fresher to 3 Years Location: Bangalore What You Will Do: Engage in recovery and collection activities over calls. Follow up with customers to ensure timely payments. Maintain accurate records of customer interactions and payments. Provide excellent customer service while ensuring compliance with company policies. What You Need to Succeed: Freshers or Minimum 6 months of experience in collections/recovery (preferably in-house calling experience). Willingness to work in a voice process. Minimum qualification: 12th pass Proficiency in Hindi and English, Malayalam, Telugu, Tamil any of these south India language will be preferred. Current residence in Bangalore and ability to work from the office. Comfortable with a 6-day work week with rotational off days.
Job Description: ▪ Keep track of assigned accounts to identify outstanding debts. ▪ Plan a course of action to recover outstanding payments. ▪ Locate and contact debtors to inquire of their payment status. ▪ Negotiate payoff deadlines or payment plans. ▪ Handle questions or complaints. ▪ Minimum 6 months of experience in voice. BPO/ Call center / Collection ▪ 12th / 2nd PU is mandatory. ▪ Excellent communication in English and Hindi
Job Summary: We are seeking a proactive and experienced Training Manager to lead the end-to-end training strategy and execution for our Customer Service team. This role will be pivotal in enabling teams through onboarding, product/process training, skill development, compliance alignment, and performance coaching. The ideal candidate will be data-driven, collaborative, and have a deep understanding of frontline operational training in a fast-paced fintech or BFSI environment. Key Responsibilities: Training Strategy & Execution Design and deliver structured onboarding programs for new hires across Customer Experience. Conduct periodic Training Needs Assessments (TNA) to identify skill and knowledge gaps. Develop and maintain updated training materials: SOPs, LMS modules, simulations, assessments. Tailor training content for different functional teams empathetic handling for support, objection handling and pitching for sales, compliance and ethical recovery techniques for collections. Compliance & Process Quality Ensure training content is aligned with regulatory frameworks especially RBI norms, collections code of conduct, and fair practice codes. Collaborate with Quality and Compliance teams to integrate real-world learnings from call audits, escalations, and grievance redressals into training content. Embed compliance protocols and behavioral standards into daily team routines through coaching. Team & Stakeholder Management Lead a team of internal trainers or coordinate with external training vendors. Manage training calendars, track participation and completion via LMS or internal systems. Work closely with Collections, Sales, Support, Legal, and Product teams to ensure training relevance and effectiveness. Prepare and present training impact reports, engagement metrics, and ROI evaluations to leadership. Required Skills & Qualifications: Bachelor’s degree in Business, Communications, Education, or related field. 5+ years of experience in designing and delivering training in fintech, collections, sales, or BFSI environments. Demonstrated ability to train teams on sensitive and high-risk processes such as collections and recovery . Deep understanding of adult learning principles , instructional design , and behavioral coaching. Strong communication and facilitation skills, with an ability to influence across levels. Experience using LMS platforms , e-learning tools (e.g., Articulate, Moodle), and customer-facing systems like CRM, dialers, and chat platforms. Preferred Qualifications: Certification in Instructional Design , Train the Trainer , or Learning & Development . Understanding of financial products , credit lifecycle , loan collections , and regulatory compliance (RBI, KYC, fair recovery practices). Experience training hybrid or remote customer-facing teams.
We are seeking a Senior Escalation Executive to manage and resolve high-priority customer complaints and escalations. The ideal candidate will be responsible for driving resolution across internal teams, ensuring customer satisfaction, and continuously improving the escalation process. Key Responsibilities: • Own and manage Level 2/3 customer escalations received via email, social media, or call center • Analyze root causes and coordinate with cross-functional teams (Tech, Ops, Product, Finance) for swift resolution • Maintain TAT and quality SLAs for escalated tickets • Provide clear, empathetic, and professional communication to customers throughout the resolution process • Identify recurring issues and work with internal teams to propose process or product improvements • Log, track, and report escalation trends and performance metrics to stakeholders • Support training and mentoring of junior support agents on handling sensitive cases • Work closely with QA and Training teams to align on customer experience standards • Handle VIP, regulatory, and legal escalations with confidentiality and maturity Key Requirements: • Graduate in any discipline; preferred: specialization in business, communication, or related fields • 2–5 years of experience in customer support with at least 1–2 years handling escalations or complaints • Strong verbal and written communication skills in English (regional language proficiency is a plus) • Ability to handle irate customers with calm and professionalism • Exposure to tools like Zendesk, Freshdesk, Salesforce, or any CRM • Analytical mindset with strong problem-solving skills • Willingness to work in a fast-paced, customer-first environment • Flexibility to work in rotational shifts (if applicable) Preferred Qualifications: • Experience in BFSI / FinTech / E-commerce / Telecom / SaaS customer support • Experience from compliance or regulatory sector industry.
Key Responsibilities: Respond to customer queries, complaints, and service requests via email within defined TAT & quality SLAs Investigate and resolve issues while adhering to regulatory and company guidelines Draft clear, professional, and empathetic responses aligned with brand tone Escalate unresolved or complex queries to relevant internal stakeholders Maintain detailed case logs, follow-up trackers, and closure documentation Identify recurring issues and flag them to supervisors for resolution Ensure full compliance with RBI, TRAI, or other relevant regulatory frameworks (as applicable) Support internal audit requests by providing email logs and response samples Participate in periodic quality audits, calibration sessions, and feedback reviews Key Requirements: Minimum 2 years of experience in email-based customer support in a regulated industry (FinTech, BFSI, Insurance, Telecom, etc.) Excellent written communication and comprehension skills Strong attention to detail, tone, and accuracy in responses Familiarity with CRM tools like Freshdesk, Zendesk, Salesforce, or in-house systems Understanding of compliance and data confidentiality protocols Ability to work independently and manage high ticket volumes with discipline Comfortable working in rotational shifts (if applicable)
Job Description: Sr. Graphics Designer/Sr. Visualizer About the Company: moneyview is in the online/instant personal loan space, catering to the underserved segments, providing loans of up to 10L through a completely digital platform. Our unique IP assesses creditworthiness using multiple data sources and does not only rely on the bureau score, thus offering better approval rates and loan amounts. Our easy-to-use App makes the documentation process simple, providing the loan within a few minutes! Apart from loans, the app will soon provide Savings A/c, Credit Score Check and Investment products under the moneyview super app umbrella. moneyview is around 9yrs old; Series E funded by marquee investors like Accel, Tiger Global, Accel, and Ribbit Capital, and is currently valued at $900 millions. We provide loans in partnership with top NBFCs and Banks. moneyview is also a founding member of DLAI- Digital lenders association of India- a widely recognized body for Fintech players in India. Job Summary : We are seeking a talented and creative Sr. Graphic Designer to join our team, with experience of 3-5 years. As a Sr. Graphic Designer, you will be responsible for creating visually appealing designs and layouts for various marketing materials, including print and digital media. You will collaborate with the marketing team to translate concepts into captivating visual designs that effectively communicate our brand message. The ideal candidate will have a strong portfolio showcasing their design skills and a keen eye for detail. Responsibilities: Design and develop creative assets such as Digital ads, banners, emailers, website visuals, Newspaper ads, standee, poster design etc. Collaborate with the marketing team to understand project requirements and deliver designs that align with the brand guidelines. Create visually compelling illustrations, infographics, and icons. Ensure designs are delivered within deadlines while maintaining high quality and attention to detail. Stay updated with industry trends and emerging design technologies to continuously enhance the design output. Incorporate feedback and make revisions to designs as necessary. Work closely with cross-functional teams, including copywriters and the marketing team, to ensure seamless integration of design elements. Provide insights and creative ideas to solve problems. Qualifications: Bachelor's/Master's degree in Graphic Design or a related field. Proven experience as a Graphic Designer, with a strong portfolio showcasing a variety of design projects. Enthusiasm to acquire new skills and work in a rapidly changing environment. Proficiency in industry-standard design software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign), is required. Additionally, familiarity with motion graphics and video editing software such as After Effects would be a valuable asset. Solid understanding of design principles, typography, color theory, and layout composition. Ability to work independently, and with the team, manage multiple projects, and meet deadlines. Excellent communication and collaboration skills. Strong attention to detail and a passion for visual aesthetics.
Role: Senior Manager: • Working closely with the founders for new corporate partnerships • Responsible for new business prospecting and account planning across mid-market and enterprise clients • Responsible for generating qualified meetings and pipeline, leveraging ones own network as well as other tools for lead generation. • Engaging, building and maintaining key contact and stakeholder relationships with clients • Nurturing prospective clients through the sales journey, and converting to Jify clients • Cross-collaboration with marketing and client operations team on lead generation activities • Achieving monthly and quarterly sales targets. • Brand ambassador for Jify by sharing your passion and knowledge with customers, contacts and prospects Successful applicants: • 3yrs+ experience in acquiring and/or farming mid/enterprise corporate customers • Prior experience in hunting and converting enterprise scale business is a plus; Preference for experience in technology sales to CHROs and/or to C-suite • Are ambitious, competitive, and determined to hit KPIs and push his/her team to achieve their KPIs as well • Passionate about Jifys mission to change the landscape of financial wellness for the employed workforce. • High on ownership with the ability to take on ambitious targets and see them through • Highly organised in approach to building a pipeline and targeting sales effort • Creative and innovating approaches to acquire new business opportunities • Ability to quickly build rapport and genuine relationships with people • A positive and energetic approach to each day • Strong verbal and written communication skills • Well versed with excel and power-point skills [or equivalent software
The role involves on-site activations at various locations (corporate, retail) including registration and KYC processes. The ideal candidate should be proactive, energetic, and possess a positive attitude. They will interact directly with clients to gather requirements and handle activations. Travel within the city and possibly to nearby Tier 2 and Tier 3 cities if required. The role combines sales and KYC, with responsibilities including lead generation and customer interaction. Leads will sometimes be provided, and other times they will be sourced directly Interested candidates can please contact below number Regards, Khizer sharieff TA Specialist Mobile:9738426881
Job Description: Position: Sr. Graphic Designer Job Summary : We are seeking a talented and creative Graphic Designer to join our team, with experience of 3-5 years. As a Graphic Designer, you will be responsible for creating visually appealing designs and layouts for various marketing materials, including print and digital media. You will collaborate with the marketing team to translate concepts into captivating visual designs that effectively communicate our brand message. The ideal candidate will have a strong portfolio showcasing their design skills and a keen eye for detail. Key Responsibilities: Own ideation, conceptualisation, and execution of Key Visuals and Promotion Campaigns to help drive marketing objectives by leveraging the content to shape the narrative in a visually compelling and provocative manner Design and develop creative assets such as Digital ads, banners, emailers, website visuals, Newspaper ads, standee etc. Collaborate with the marketing team to understand project requirements and deliver designs that align with the brand guidelines. Lead the discussions with the Marketing and develop compelling Visual Communications with an understanding of requirements. Create visually compelling illustrations, infographics, and icons. Ensure designs are delivered within deadlines while maintaining high quality and attention to detail. Incorporate feedback and make revisions to designs as necessary. Provide insights and creative ideas to solve problems. Lead and assess the workflow of the team and provide constant feedback Keep up to date with the developments in the digital space/ design to gain early insights Good sense of typography and layout aesthetics Understand priorities, the targeted consumer set, and their demands Stay updated with industry trends and emerging design technologies to continuously enhance the design output. Technologies and Tools: Proficiency in industry-standard design software, including Figma, Adobe Creative Suite- Photoshop, Illustrator, is required. Additionally, familiarity with motion graphics and video editing software such as After Effects would be a valuable asset. Qualifications: Bachelor's degree in Graphic Design or a related field. Proven experience as a Graphic Designer, with a strong portfolio showcasing a variety of design projects. Skills And Attributes: 2+ years of demonstrated experience in Senior design, Visualisation- supervisory experience is preferred Solid understanding of design principles, typography, colour theory, and layout composition. Enthusiasm to acquire new skills and work in a rapidly changing environment. Ability to work independently, and with the team, and meet deadlines. Good communication and collaboration skills. Strong attention to detail and a passion for visual aesthetics