Team Leader Collections Experience : 4- 6 yearsLocation - BangaloreWhat You Will Do :Team Management: Lead, motivate, and manage a team of collection agents to meet and exceed performance targets.Performance Monitoring: Monitor individual and team performance through KPIs such as call quality, resolution rates, and collection targets.Training & Development: Provide coaching, training, and feedback to agents to enhance their skills and productivity.Debt Collection Strategy: Implement effective debt collection strategies, ensuring compliance with company policies and legal regulations.Customer Interaction Oversight: Ensure that agents handle customer interactions professionally, addressing concerns while focusing on debt recovery.Reporting: Prepare regular performance reports, highlighting team achievements, areas for improvement, and strategies for success.Conflict Resolution: Address escalated customer issues and work with internal teams to resolve complex cases.Process Improvement: Continuously identify and implement improvements in collection processes to optimize efficiency. What You Will Need To Succeed : 4 to 7 years' work experience in the collection process Experience in Banking / NBFC / Fintech preferredExcellent communication in English & Hindi.Knowledge on Mis / Excel is required. We offer a great working environment - Very collaborative. You will get plenty of learning opportunities and challenging problems to work on. Youll go to sleep every day knowing that youve made a difference in peoples lives. Your work will be reaching out to millions of users. Note : We are looking for someone with collection ( PL/ Unsecured loans ). Team lead background with strong communication in English & Hindi.Preferred from NBFC / fintech or Banking industry & immediate joiners If interested please reach out on below contact details.Regards,Khizer sharieff TA Specialist Mobile:9738426881Moneyview

Job Title: Team Leader - (Collections Tele calling) Experience : 2- 4 Years Commitment : Contract (Off-Role)Team : Collection & RecoveriesWhat You Will Do: Needs to Manage in house tele calling team (25-30 headcount), No field collection.• Ensuring assigned targets are achieved• Interact with High-Risk customers and get the account resolved.• Needs to Coordinate with Collection Manager and make sure the required process is followed or implemented.• Should have knowledge on Dialer and current dialer software. • Ensure that the entire telecalling team maintains the required intensity and consistency in follow-ups.What You Will Need To Succeed: 2 to 4 years' work experience in managing an in-house telecalling collection process is required. Experience in Banking / NBFC / Fintech preferred. Knowledge of MIS/ Excel is required.• Excellent communication in English & Hindi.

What You Will Do :Needs to Manage the assigned Collection Agency.Ensuring assigned targets are achievedInteract with High Risk customers and get the account resolvedNeeds to Co ordinate with Collection Manager or Bucket Manager and make sure the required process is followed or implemented.Needs to follow up on the Dialer Calls on requirementEnsure the entire portfolio is attempted.Making sure the agency is giving required intensity and follow up.

Designation : Collection Manager Experience: 8-12 Years Commitment: Full Time Team - Collections & Recovery Job Description What You Will Do: Achieve Collections set targets (Controls the flow rate across buckets) of the assigned locations. Set up the productivity parameter to the Agency's team. Agency Review on a daily basis. Customer visit to resolve the issue. Ensure to have disposition on the portfolio. Identifying and hiring a collection agency. Capacity Planning and training of the agency team regularly. What You Will Need to Succeed: 8 to 12 years' work experience in Collections Handling agencies & agents , Team Of ACM and TL's. Experience in Banking / NBFC / Fintech preferred. We offer a great working environment - Very collaborative. You will get plenty of learning opportunities and challenging problems to work on. Youll go to sleep every day knowing that youve made a difference in peoples lives. Your work will be reaching out to millions of users. Our Culture: We believe in small, nimble and multi-functional teams. We work alongside people who are smart and passionate and believe in taking ownership of their work. We dont believe in time-punching, but we do believe in getting things done. We encourage debate and discussion. To know more about us visit http://moneyview.in

Role & responsibilities Should be a self starter with high energy, willing to adapt in a fast-paced, evolving work culture with min 5 yrs of experience being on agency or brand side. Experience in BFSI/Fintech a plus. Develop in-depth knowledge of the brand, products and TG Write compelling copy/script for paid marketing (search/display), internal communications, landing pages Identify opportunities with eye-grabbing headlines, A/b concepts to improve campaign metrics Jam with internal team/creative to sharpen ideas Work closely with the design team to bring alive concepts to life Engage & provide feedback to external partners- influencers/agencies for video creation Min. 5yrs of work experience Must be a Grammar Nazi, quick thinker with an eye for detail/proof read Should be a storyteller with a strong portfolio Should have understanding of multitude of formats- Digital, Print, Radio, Outdoor etc. Should be able to pitch ideas/concepts with excellent presentation skills

Role & responsibilities Achieve Collections set targets (Controls the flow rate across buckets) of the assigned locations. Set up the productivity parameter to the Agency's team. Agency Review on a daily basis. Customer visit to resolve the issue. Ensure to have disposition on the portfolio. Identifying and hiring a collection agency. Capacity Planning and training of the agency team regularly Preferred candidate profile 5 to 8 years' work experience in Collections Handling agencies & agents Experience in Banking / NBFC / Fintech preferred. Perks and benefits CTC + Insurance + Gratuity + PF Contribution + Esops

Job Responsibilities Collaborate with the Marketing, Product & UX teams to identify, plan, and create user communication lifecycles Develop clear & concise content for various communication channels/modes, including emails, SMS, app notifications,whatsapp, etc & set up using internal tools Actively manage and analyze content marketing metrics like open rate, click rate and make changes as needed Collaborate with other departments to create innovative content ideas & conduct online experiments (A/B testing) Translate customer insights into actionable recommendations Skills/Requirements Should be a self-starter with high energy, willing to adapt in a fast-paced evolving work culture Knowledge of digital marketing tactics, email marketing and web analytics Excellent writing skills, as well as the ability to communicate and collaborate effectively The ability to consistently meet tight deadlines Min. 3 years of experience in writing for a B2C audience Experience with HTML & MS Office tools Exposure in BFSI/Fintech in payments would be an advantage

Designation : Sales Executive ( Tele sales)Location : Novel Tech Park, BangaloreExperience : 2 Yrs +Work Mode : WFOShift : Day shift Languages required : English & HindiJob Description: To make outbound calls to existing customers with the goal of persuading them to purchase additional products or services. Need to be comfortable making cold calls, handling objections, and closing sales over the phone. Skills Required :Good understanding of financial services products or services you are selling.Demonstrated proficiency in cross-selling with a strong sales background.Proven track record in selling banking products including insurance, credit cards, and Home Loan/LAP.Excellent communication skills in both Hindi and English.Note - immediate Joiners Only Interested candidates can reach out on below contact detailsPhone - 9738426881Mail - khizer.sharieff@moneyview.in Regards,Khizer