Knowledge Management Specialist

ROLE:

Company Description

Center of Excellence in Human-Centered Computing (CHCC) at IIIT-Delhi is inviting applications

for the position of Knowledge Management Specialist – Product Strategy Unit. The Product

Strategy Unit for Inclusive Public Technology is an initiative aimed at bringing together industry

and academic experts to drive the creation of inclusive, scalable, and sustainable digital public

infrastructure and goods. This role will directly support the development of high-quality

communication materials, knowledge products and digital content that amplify the work of CHCC and PSU.

Role Description

This is a full-time, on-site role for a Knowledge Management Specialist located in Delhi, India. The Knowledge Management Specialist will be responsible for managing the organization's knowledge assets, facilitating effective knowledge sharing, and developing strategies for knowledge retention and transfer. Day-to-day tasks include organizing information and data, analyzing knowledge gaps, creating knowledge documentation, and coordinating with various teams to ensure that the right information is available to the right people at the right time.

Key Responsibilities:

● Draft and edit policy briefs, research reports, case studies, and knowledge products for

diverse stakeholders.

● Translate technical and research outputs (AI/ML, DPI/DPG, governance studies) into

accessible, actionable content.

● Document programme learnings through stories of change, lessons learned, and

field-based narratives.

● Support creation of blogs, thought pieces, and explainer content to highlight PSU’s

work.

● Collaborate with researchers, government partners, and civil society stakeholders to

capture and present insights.

● Assist in developing training/capacity-building materials and event-related reports.]

● Maintain consistency with CHCC’s branding and inclusive communication standards.

Required Qualifications:

● Master’s degree in Development, Public Policy, Journalism, Mass Communication, or

related field.

● 5+ years of experience in writing, editing, documentation, or research communication.

● Proven experience in producing high-quality research-based content (policy briefs,

reports, blogs, case studies).

● Experience working in the development, governance, or technology-for-public-good

space preferred.

Key Skills:

● Excellent writing and editorial skills in English; Should be able to understand and

converse in Hindi.

● Skilled in stakeholder engagement and translating field insights into content.

● Proficiency with Microsoft Office; Google tools, familiarity with design/multimedia tools

(Canva/Adobe) is an advantage.

● Ability to synthesise qualitative and quantitative research into engaging narratives is

desirable.

● Desirable: experience with knowledge management, qualitative research translation,

and public policy communication

Salary and Duration:

● Compensation: INR 15 Lakhs – 25 Lakhs per annum, based on qualifications and

experience.

● Position Type: Contractual,Full Time and project-based consultancy.

● Duration: Project duration is till 31st July 2026 and extendable based on project

requirements and performance.

Location: The preferred location for this role is Delhi-NCR.

Reporting To: PSU Lead, CHCC

Please send your CV to chcc@iiitd.ac.in.