77 Journey Mapping Jobs - Page 3

Join our team as we strive to create a thriving ecosystem that offers accessible, high-quality, and sustainable healthcare for all. As the Senior Manager, Process Design, you will play a crucial role in shaping the operational landscape of our organization. Your responsibilities will include developing and refining cross-organizational process designs to enhance operational efficiency. This will involve utilizing process mapping techniques to visualize workflows and identify areas for improvement. You will also lead a team focused on quantifying opportunities and gaps in processes. A key aspect of your role will be creating detailed process maps using process mapping technology and design pr...

Location: Mumbai, ( Work from home ) Type: 3-month contract with potential for full-time conversion based on performance Experience: 57 years About HeyCAI heyC is on a mission to transform how teachers are supported, coached, and inspired using the power of AI. Were a VC backed, fast-moving team company with seasoned edtech leadership, bold ideas and a lot of heart. If youre excited by AI-first product design and love creating seamless user experiences that just work, youll fit right in. What Youll Do This is not a make things look pretty role. Youll be at the heart of how teachers interact with HeyC translating intelligence and empathy into beautifully intuitive experiences. You will: Own t...

As a Design Thinker at a leading Fintech Co. based in Noida WFO, you will be responsible for leading and facilitating end-to-end design thinking processes across teams. Your role will involve translating user research into actionable insights to drive product and service design. You will collaborate closely with product managers, engineers, marketers, and business stakeholders to co-create innovative solutions. Your key responsibilities will include building and evangelizing design thinking capabilities across the organization through workshops, coaching, and hands-on leadership. You will guide teams through rapid prototyping and experimentation cycles to test hypotheses and synthesize quali...

Join us as a User Experience Designer to craft seamless experiences that connect people, platforms, and purpose. As a User Experience Designer, your main responsibility will be to deliver the collection and analysis of research into customer needs, experiences, and interactions. This will support the creation of beautiful, useful, and innovative experiences and communications for our customers. To be successful in this role, you should have hands-on experience as a Service Designer or UX Designer, with a focus on crafting meaningful end-to-end experiences. Planning and forecasting abilities are crucial to anticipate change and align resources effectively. Proficiency in benefits tracking is ...

As a Senior Product Manager at our company, you will be an integral part of our dynamic product team, collaborating with senior product managers, engineering, design, and business teams. Your primary responsibility will be to leverage data analysis to drive product decisions and deliver impactful features that enhance user experience. This role offers a unique opportunity to influence product strategy and contribute to the global user base. Your key responsibilities will include analyzing product and user data to gain insights, engaging with clients to understand their needs, and aligning product roadmap with market trends. You will also be involved in translating business requirements into ...

Position Title: Digital & Marketplace Lead Department: Digital Commerce & Growth Reports To: Director Sales Role Summary: Mad4Detailing is seeking a high-energy, performance-driven Digital & Marketplace Lead to manage our online sales presence across D2C, Amazon, Flipkart, and other marketplaces. This role is responsible for driving revenue, optimizing channel performance, and ensuring seamless execution of all digital commerce initiatives. Key Responsibilities: Lead sales operations across marketplaces including product listings, pricing, promotions, and ratings. Own performance marketing campaigns (Amazon SP, Flipkart Ads, Google Shopping, etc.). Coordinate with creative and content teams ...

Role & responsibilities 10+ years of experience in Service Design . Strong in journey mapping, blueprinting, facilitation . Skilled in research, insight synthesis, and storytelling . Proven ability to work across teams in complex environments. Experience in B2B software/technical domains preferred. Lead journey mapping, service blueprinting, and workshops with stakeholders.

As a highly creative and experienced UI/UX Developer with over 5 years of experience, you will be responsible for designing and developing intuitive, user-friendly, and visually appealing interfaces for web and mobile applications. Your role will involve collaborating with product managers, developers, and stakeholders to understand user requirements and translate them into intuitive UI/UX designs. You will design wireframes, mockups, prototypes, and final user interfaces, ensuring consistency in design patterns and brand guidelines across products. Conducting user research, usability testing, and gathering feedback to enhance user experience will be part of your responsibilities. You will i...

SonyLIV is seeking a smart, driven, and experienced UX Designer to lead end-to-end user experience design across platforms. The incumbent will be responsible for creating intuitive, engaging, and visually compelling interfaces for consumer-facing digital products, ensuring alignment between user needs and business objectives. The ideal candidate will combine strong design expertise with user research skills, and have a proven track record of delivering impactful design solutions in fast-paced environments. POSITION SPECIFICATION Education Bachelors or Masters degree in Design, Human-Computer Interaction, Interaction Design, or a related field. Equivalent training or demonstrable work experie...

As a Marketing Automation Intern, you will have the opportunity to support in the setup and management of marketing campaigns utilizing tools such as CleverTap, MoEngage, Netcore, and more. This internship presents a hands-on experience in the realm of digital marketing and automation, allowing you to develop your skills in this field. Your responsibilities will include assisting in the configuration of campaigns and workflows, working across various channels such as email, SMS, and push notifications. You will be tasked with aiding in user segmentation, journey mapping, and automation strategies. Additionally, you will analyze campaign performance, generate reports, and collaborate with dif...

Location: Bangalore-Based | Type: Contract Were looking for a Lead Product Designer to own the full customer experience across digital journeysfrom first interaction through onboarding, retention, and personalization. Youll play a key role in shaping how users feel, navigate, and connect with the product. Responsibilities Lead the design of mobile/web experiences that improve usability and drive engagement. Conduct journey mapping, usability testing, and research-led iteration. Collaborate with cross-functional partners to align user and business goals. Balance long-term design vision with fast-moving MVP cycles. Define scalable design frameworks and reusable patterns. What You Bring 57 year...

Amuras Vision We believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain. This allows us to do more of everything that is important to each one of us. Billions of healthier brains, sitting in healthier bodies, can take up more complex problems that defy solutions today, including many existential threats, and solve them in just a few decades. Billions of healthier brains will make the world richer beyond what we can imagine today. The surplus wealth, combined with better human capabilities, will lead us to a new renaissance, giving us a richer and more beautiful culture. These healthier brains will be ...

As a Service Design Strategist, you will leverage your 3+ years of experience in service design or digital experience strategy to lead the design of service blueprints and digital customer journeys in alignment with business outcomes. Your expertise in journey mapping, blueprinting, and service modeling will be crucial in identifying pain points and opportunities in the customer experience. You will be responsible for translating complex functional and nonfunctional requirements into actionable service design strategies, ensuring a solid understanding of digital platforms, design systems, and UX principles. Collaboration is key in this role, as you will partner with product, UX, and engineer...

You will be joining our growing product team as a UX Designer, where your creativity and attention to detail will be essential. Your main focus will be on creating user-centered designs, enhancing digital experiences, and simplifying complex problems into elegant solutions. Your responsibilities will include collaborating with various team members like product managers, UI designers, developers, and stakeholders to ensure seamless user journeys across web and mobile platforms. This will involve conducting user research, interviews, surveys, and usability testing to understand user needs and pain points. Analyzing data and insights will be crucial in making informed design decisions and produ...

About the Company: Join noon, the region's leading consumer commerce platform that is constantly evolving and expanding its services across the Middle East. With a strong presence in Saudi Arabia, the UAE, and Egypt, noon offers marketplaces for food delivery, quick commerce, fintech, and fashion. At noon, we are driven by our mission to ring every doorbell, every day, and provide innovative solutions to meet the daily needs of our customers. About the Role: Join our fast-growing on-demand marketplace, NowNow, which connects customers in the UAE and KSA with a wide range of grocery and everyday essentials delivered quickly and conveniently. As part of the NowNow team, you will contribute to ...

The Integrated Marketing Automation Strategist plays a critical role in designing data-driven, cross-channel customer experiences that align with brand objectives and customer needs. This role bridges marketing strategy, experience planning, and technical execution, translating strategic inputs into actionable, automated use cases across paid, owned, and earned channels. Working closely with brand teams, analytics, and platform experts, this strategist ensures seamless journey design, personalization, and optimization leveraging the full capabilities of Salesforce Marketing Cloud and related technologies. Location: Mexico City The Integrated Marketing Automation Strategist plays a critical r...

Angel One is one of India's fastest-growing fin-tech companies, with a mission to simplify investing for every Indian. With over 3+ crore clients, the company is focused on building at scale and creating a significant impact. The Super App developed by Angel One helps clients manage their investments, trade seamlessly, and access personalized financial tools powered by new-age technologies such as AI, Machine Learning, and Data Science. At Angel One, you will have the opportunity to be part of a dynamic and innovative team. The company encourages experimentation, velocity, and bold, user-first decision-making on a daily basis. The work culture is characterized by less hierarchy and more mome...

As a UX/UI Designer at our company, you will play a crucial role in crafting exceptional user experiences. You will work closely with both internal and external stakeholders to design efficient workflows and translate them into clean, intuitive, and functional interfaces. Your user-first mindset, strong research skills, and passion for design innovation will be essential in this role. Key Responsibilities: - Lead UX strategy and design initiatives - Collaborate with Product and Engineering teams to define product direction - Create wireframes, prototypes, user flows, and visual designs - Conduct user and market research to inform design decisions - Present design concepts to stakeholders and...

Key Skills: UX design, Figma, Sketch, Zeplin, Miro, InVision, wireframing, prototyping, UI design, WCAG, design systems, user research, journey mapping, information architecture, stakeholder management. Roles & Responsibilities: Collaborate with product managers, developers, and business stakeholders to define product goals and translate them into user-centered design solutions. Lead the UX lifecycle including user research, persona development, journey mapping, wireframing, prototyping, and usability testing. Create wireframes, interactive prototypes, high-fidelity mockups, and UI specifications using tools like Figma and Sketch. Develop and maintain scalable design systems, style guides, a...

Key Skills: UX Design, Human-Centered Design, Usability Testing, Interaction Design, Wireframing, Prototyping, Journey Mapping, Accessibility, Axure, InVision, Sketch, MIRO, Adobe CS, HTML, CSS, JavaScript, Agile, Communication. Roles & Responsibilities: Collaborate with product teams, business stakeholders, end-users, and UX practitioners to identify problems and opportunities. Apply human-centered and data-driven principles to conceptualize and validate user-friendly and business-aligned solutions. Perform task analysis, workflow analysis, process diagramming, and journey mapping. Create wireframes, multi-fidelity prototypes, and conduct usability testing and validation with evidence-based...

The Digital Software Engineer Sr Analyst role is a seasoned professional position where you will be applying your in-depth disciplinary knowledge to contribute to the development of new techniques and processes. Your expertise will help in improving workflows for the area or function you are responsible for. You will integrate subject matter and industry expertise within a defined area, requiring a deep understanding of how different areas collectively integrate within the sub-function. Your role will involve evaluating moderately complex issues with substantial potential impact, requiring good analytical skills to filter, prioritize, and validate information from multiple sources. Strong co...

As a UX Designer at Amagi, you will be part of the Amagi Design team based in Bangalore, working on building the future of media technology. We are looking for individuals with 27 years of experience who are passionate about designing for users, have a keen eye for detail, and approach complex challenges with thoughtful processes. If you are someone who can see the big picture while delving into the specifics, you will find a perfect fit in our team. Your primary responsibility will be to collaborate closely with product managers, engineers, and fellow designers to craft intuitive, cohesive, and elegant experiences across our platforms. From the onset, you will play a crucial role in shaping...

Job Title: Customer Experience Manager Location: Noida Exp- 5 to 8 years 8 to 13 years Job Category: Customer & Employee Experience, and Service Excellence Job Description: We are seeking a highly motivated and experienced Customer Experience and Service Excellence Manager to join our team. The ideal candidate will be responsible for enhancing service and operational excellence, identifying opportunities for improvement, implementing best practices, and leading initiatives to optimize customer and employee experiences. Key Responsibilities: Customer Experience (CX): Onboard client's teams to the CX Program by conducting in-depth Customer Learning sessions, CX Maturity Assessments, and Voice ...

Description We are seeking an experienced Adobe Journey Optimizer to join our marketing team in India. The ideal candidate will be responsible for developing and executing customer journey strategies that enhance user engagement and drive conversion rates. Responsibilities Develop and implement marketing campaigns using Adobe Journey Optimizer. Analyze customer data and behavior to optimize marketing strategies. Collaborate with cross-functional teams to ensure seamless execution of marketing initiatives. Monitor and report on campaign performance metrics, providing insights for improvement. Stay updated with industry trends and best practices in customer journey optimization. Skills and Qua...

Role : UI/UX Designer & Chatbot Experience : 8+Years Notice Period : Immediate to 15 Days Skills: UI/UX Designer + Chatbot, Chatbot Interface Design, UX Research & User Journey Mapping, Prototyping & Design Tools Proficiency, Design Thinking & Human-Centered Design, Collaboration & Communication, Conversational UI Trends & Emerging Tech Awareness. Job Description We are looking for an experienced UI/UX Designer with expertise in chatbot interface and conversational user experience design . The ideal candidate will have a proven track record of building intuitive digital products, applying design thinking methodologies, and collaborating cross-functionally to deliver outstanding user experien...