108 Journey Mapping Jobs

Role Overview: You will be a Senior Product Associate in Cash And Check Management at one of the world's most innovative financial organizations. Your expertise in product development and optimization will be crucial in making a significant impact. By leveraging user research and customer feedback, you will contribute to creating innovative products and enhancing existing offerings. Working closely with cross-functional teams, you will play a key role in shaping the future of the organization's products. Key Responsibilities: - Partner with the Product Manager to identify new product opportunities based on user research and market needs - Consider the upstream and downstream implications of ...

As a Senior UI/UX Designer at our company, you will be responsible for designing intuitive, engaging, and scalable digital experiences while incorporating AI-driven design thinking into our workflow. Your role will involve owning the end-to-end design process, collaborating with cross-functional teams, and staying updated on the latest design and AI trends. Key Responsibilities: - Lead the UI/UX strategy and execution for web and mobile applications. - Conduct user research, interviews, and usability testing to guide design decisions. - Create wireframes, prototypes, and high-fidelity mockups aligned with business objectives and user needs. - Establish and maintain design systems for consist...

As a Senior Product Manager at our company, you will play a crucial role in shaping our product strategy and making data-driven decisions that impact our global users. You will work closely with senior product managers, engineering, design, and business teams to analyze data, define product requirements, and support the delivery of impactful features. Key Responsibilities: - Analyze product and user data to identify insights, inform decisions, and propose product improvements. - Collaborate with global clients to understand their pain points, gather feedback, and prioritize features. - Contribute to the creation and execution of the product roadmap based on client needs and market research. ...

Key Responsibilities Required Qualifications Experience: 1012 years of experience in Product Ownership, Product Analysis, or Business Analysis, with at least 5 years specifically as a Product Owner in an Agile/Scrum environment. Strategic Product Ownership & Vision Own and manage the product backlog, including creation, refinement, prioritization, and communicating the product vision to the Scrum team and stakeholders. Serve as the primary liaison between business stakeholders, end-users, and the development team, ensuring alignment on goals and scope. Define user stories with clear acceptance criteria and ensure they align with the overarching product goals and strategic roadmap. Collaborat...

Job title: UI/UX Designer Work mode: Work from home Work type: Full time Experience: 5 to 10 years Budget: 4.8 LPA to 6 LPA Overview Responsible for end-to-end product design, including UX research, personas, journey maps, wireframes, flows, and prototypes. Create final UI systems, patterns, and components, define interactions and micro-animations, ensure accessibility and responsiveness, collaborate with developers for handoff, and support usability testing for continuous improvement. Key Responsibilities UC strategy and User Research Conduct user research, interviews, competitive analysis, and task studies. Create personas, user journeys, experience maps, and behavioural insights. Define i...

As a Mid UX Designer at Designit, you will play a crucial role in projects by not only designing outcomes but also actively participating in client conversations. You will have the opportunity to work hands-on in projects from early concept stages to detailed end-to-end implementation. Your responsibilities will also include supporting business development, mentoring and inspiring other designers, and developing digital design capabilities. You will work closely with adjacent disciplines like design research, service design, business design, and technology to deliver high-quality products and services. Key Responsibilities: - Play a key role in projects by designing outcomes and participatin...

As a Customer Care Leader at Barclays, you will play a pivotal role in shaping the future and supporting various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. **Key Responsibilities:** - Stakeholder Management: Ability to work with cross-functional teams, auditors, and compliance professionals. - Ability to work in a fast-paced, deadline-driven environment. - Risk and control framework awareness. - Relevant experience of Lean Six Sigma experience. **Desirable Skills Sets:** - Strong Automation Knowledge: Hands-on experience with automation (AI) across the project delivery lifecycle including Risk and control, cost benefi...

As a User Experience (UX) Lead at Echidna, you will play a crucial role in ensuring premium and elegant user experiences for leading global brands. Your responsibilities will include: - Championing the user by representing customer needs and usability across cross-functional teams. - Driving the UX process from discovery, user research, and journey mapping to IA, wireframes, prototypes, and high-fidelity design systems. - Leading UX designers and providing guidance on tools, methods, and interaction models. - Partnering closely with UI designers, developers, strategists, and clients to ensure intuitive, accessible, and business-aligned experiences. - Leveraging modern design systems and usab...

As a User Experience Designer at Barclays, you will play a crucial role in crafting seamless experiences that connect people, platforms, and purpose. Your main responsibilities will include: - Hands-on experience as a Service Designer or UX Designer, focusing on creating meaningful end-to-end experiences. - Utilizing planning and forecasting abilities to anticipate change and align resources effectively. - Proficiency in benefits tracking to ensure the realization of value. - Toolkit expertise should include journey mapping, service blueprinting, rapid prototyping, and iterative design. - Being a natural collaborator and facilitator to align diverse stakeholders and think in systems to deliv...

Job Description Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Banking and Wealth Management team which is aligned to Consumer and Community Banking, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our pro...

Join our dynamic team to redefine service design and shape the future of employee and customer experiences. As a Service Design Senior Associate in Small Business, you play a pivotal role in developing end-to-end customer and employee experiences by leveraging advanced service design principles. You will identify gaps, solve complex problems, and make informed recommendations to enhance experiences, contributing to the continuous improvement of our products and services. Job responsibilities Design and implement end-to-end service experiences and draft service blueprints to enhance direct and indirect experiences for product features of moderate complexity Collaborate with cross-functional t...

Job Description. We are seeking a strategic and analytical Product Manager to lead the evolution of the Data Platform Team, ensuring that the products capabilities are expanded to meet user needs and drive adoption. The ideal candidate will collaborate with cross-functional teams to enhance platform functionality, streamline experimentation workflows, and help us embed a culture of test-and-learn across the organization. Key Responsibilities User Personas & User Journeys: Detail out user personas and map out user journeys to enable change management and user adoption. Voice of the Client: Deeply understand the users and act as their advocate within the organization. Product Research: Conduct...

As a UX Designer at Barclays, you will play a crucial role in leading the evolution of the digital landscape and ensuring unparalleled customer experiences. You will utilize cutting-edge technology to innovate our digital offerings across various channels such as responsive web, mobile native, and voice. Key Responsibilities: - Own features from concept to delivery, showcasing strong interaction and visual design skills rooted in human-centered principles. - Design with responsive and mobile-first practices, contributing to a design system and collaborating with cross-functional teams in agile environments. - Balance user needs, technical constraints, and business objectives while presenting...

Job Title: Senior UX/UI Designer Experience Strategy & Product Innovation Location: Bengaluru, India Experience: 7+ Years Employment Type: Full-Time About the Role: We are seeking a seasoned Senior UX/UI Designer with a passion for user-centric design and a strong foundation in UX discovery, strategic thinking, and stakeholder collaboration . This role is ideal for someone who thrives in cross-functional environments and is driven to uncover deep user insights that shape meaningful digital experiences. Key Responsibilities: Lead UX discovery efforts by analysing user behaviour, research data, and competitive benchmarks to identify design opportunities. Conduct journey mapping exercises to un...

Project Lead :- CX Design Lab Responsibilities :- Strategy and Planning Strategy & Execution: Define the roadmap and KPIs for customer experience transformation initiatives. Ensure alignment with business goals and regulatory requirements while delivering measurable outcomes. Leadership & Collaboration: Lead a cross-functional team of designers, analysts, and technologists. Partner with business units, operations, and technology teams to ensure seamless execution and change management. Cost Optimization targets Improvement in Operational efficiency metrics like TAT, FTR Digital Capability Enhancements Improved efficiency and productivity Complaints reduction Policies, Processes & Procedures ...

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Home Lending, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities Partners with the Product Manager to ident...

Role Overview: As the Associate Director, Head of HR Service Enablement & Governance at Amgen, you will be a key leader responsible for shaping, governing, and advancing the HR service delivery ecosystem on a global scale. Your role will involve overseeing the strategy, design, and governance of HR Service Management, Employee Experience, Operational Excellence, and Knowledge Management to ensure efficient and consistent HR services that align with the organization's transformation agenda and enterprise standards. You will play a crucial role in driving enterprise-wide enablement, service quality, and governance frameworks to enhance the employee experience across all markets. Key Responsibi...

As a UX Designer in Pune, India, your role will involve solving complex problems and creating seamless, human-centered support experiences. You will collaborate on the design process, from discovery research and journey mapping to prototyping and testing. Working closely with cross-functional partners, your aim will be to simplify workflows, empower users, and shape the future of products. The User Experience Design (UXD) team is committed to making products intuitive, enjoyable, and accessible for everyone. This globally distributed team of researchers, designers, content strategists, and developers believes in diverse perspectives and a collaborative approach grounded in teamwork, empathy,...

Lead Product Designer Experience: 3 to 6 Years Exp Salary : Competitive Preferred Notice Period : Within 45 Days Opportunity Type: On-site (Bengaluru) Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : Figma, Design systems Requirements: Ideally 3 to 5yrs of proven experience of both functional and beautiful designs Solid product thinking (and previously worked in Product based org) Has strong design portfolio Asks right questions, knows user data and keeps different user segments in mind AI in workflow Multidisciplinary thinking. Eg - motion design flow for better intros, using tools like - jitter / rive / lottie Bonus - Worked on...

As the Senior Manager - Analytics at Nutrabay, you will be the strategic owner of all analytics efforts across the organization. You'll be responsible for leading the data and analytics roadmap, building scalable data infrastructure, enabling data-driven product decisions, and managing analytics tools, team, and processes. This role demands a blend of technical expertise, product mindset, business acumen, and leadership to translate data into insights and insights into action. You should apply if you have: 6- 10 years of experience in data analytics/product analytics with a strong foundation in e-commerce or product-based companies. Proven experience building analytics platforms, pipelines, ...

Strength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to smal...

You have a great opportunity to join TargetBay, a fast-growing eCommerce marketing automation SaaS company with a presence in Chennai and Atlanta. With over 4,000+ eCommerce companies using our products, you will be part of a dynamic team dedicated to helping clients increase their online sales through personalized email marketing and reviews technologies. **Key Responsibilities:** - Possessing 5+ years of experience in Email Deliverability. - Mandatory experience working with cloud infrastructure providers such as Mailgun, Twilio SendGrid, Sparkpost, etc. - Proficient in MySQL, including joins and query conditions. - Demonstrating recognized compliance and deliverability expertise. - Ensuri...

Summary Position Summary National Consulting Services The National Office, a key Strategic Enabler in our new model, is comprised of professionals with various areas of focus that collectively provide mission critical services to support Deloitte's overall success. Whether focused on project financial, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities these professionals ensure that our Firm operates efficiently, and our people are able to effectively serve clients every day.? Position Summary Level: Manager As a Manager at Deloitte Consulting, you will design, develop, and deploy enterprise-scale software solutions, lead the cr...

As a Design Thinker at a leading Fintech Co. in Noida, your role will involve leading and facilitating end-to-end design thinking processes across teams, including Empathize, Define, Ideate, Prototype, and Test. You will be responsible for translating user research into actionable insights that drive product and service design. Collaborating closely with product managers, engineers, marketers, and business stakeholders to co-create innovative solutions will be a key aspect of your role. Additionally, you will be expected to build and evangelize design thinking capabilities across the organization through workshops, coaching, and hands-on leadership. Guiding teams through rapid prototyping an...

Act as the Scrum Master for the team, facilitating Agile ceremonies (sprint planning, daily stand-ups, sprint reviews, and retrospectives). Promote Agile principles, remove obstacles, and ensure adherence to Scrum practices. Project Planning: Collaborate with product owners and stakeholders to define project scope, objectives, and timelines. Assist in the creation and maintenance of the product backlog. Technical Expertise: Possess strong technical knowledge and proficiency in the technologies used by the team (e.g., programming languages, frameworks, databases, etc.). Guide the team in technical decision-making and best practices. Code Reviews: Conduct regular code reviews to ensure code qu...