3 Journey Mapping Jobs

Description We are seeking an experienced Adobe Journey Optimizer to join our marketing team in India. The ideal candidate will be responsible for developing and executing customer journey strategies that enhance user engagement and drive conversion rates. Responsibilities Develop and implement marketing campaigns using Adobe Journey Optimizer. Analyze customer data and behavior to optimize marketing strategies. Collaborate with cross-functional teams to ensure seamless execution of marketing initiatives. Monitor and report on campaign performance metrics, providing insights for improvement. Stay updated with industry trends and best practices in customer journey optimization. Skills and Qualifications 5-10 years of experience in digital marketing or customer journey optimization. Strong knowledge of Adobe Experience Cloud, particularly Adobe Journey Optimizer. Proficient in data analysis and interpretation to drive marketing decisions. Experience with A/B testing and other optimization techniques. Excellent communication and collaboration skills. Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Role : UI/UX Designer & Chatbot Experience : 8+Years Notice Period : Immediate to 15 Days Skills: UI/UX Designer + Chatbot, Chatbot Interface Design, UX Research & User Journey Mapping, Prototyping & Design Tools Proficiency, Design Thinking & Human-Centered Design, Collaboration & Communication, Conversational UI Trends & Emerging Tech Awareness. Job Description We are looking for an experienced UI/UX Designer with expertise in chatbot interface and conversational user experience design . The ideal candidate will have a proven track record of building intuitive digital products, applying design thinking methodologies, and collaborating cross-functionally to deliver outstanding user experiences. Key Responsibilities Chatbot Interface Design Design visually engaging and brand-aligned chatbot UI elements. Create conversational flows, micro-interactions, and visual assets to enhance engagement. User Experience & Journey Mapping Develop and refine user journeys for chatbot interactions to ensure a seamless experience. Conduct user research, usability testing, and iterate designs based on insights. Design Thinking & Innovation Apply human-centered design and Design Thinking methodologies to solve complex user challenges. Collaborate with product managers and engineers to prototype and validate design ideas. Wireframing & Prototyping Create wireframes, interactive prototypes, and high-fidelity mockups using tools like Figma, Sketch, or Adobe XD. Clearly communicate design concepts and functionality across teams. Cross-Functional Collaboration Partner closely with developers and stakeholders to ensure design feasibility and alignment with business goals. Present design proposals and incorporate feedback into design iterations. Continuous Learning & Trend Awareness Stay up-to-date with the latest trends in conversational UI, UX best practices, and design technologies. Explore innovative tools and techniques to improve the design process. Required Skills & Qualifications 8+ years of professional UI/UX design experience with a focus on chatbot or conversational AI. Strong portfolio demonstrating successful design of digital products and conversational interfaces. Expertise in Figma, Sketch, Adobe XD, or similar tools. Deep understanding of UX principles, information architecture, and interaction design. Experience with user research, usability testing, and data-driven design. Proficient in applying Design Thinking and human-centered design practices. Nice-to-Have Experience with ServiceNow Virtual Agent UI customization or Microsoft Teams chatbot integration. Basic knowledge of AI/NLP and their application in chatbot design. Familiarity with front-end technologies (HTML, CSS, JavaScript) for effective developer collaboration. UI/UX certification or Design Thinking training. Soft Skills Excellent communication and interpersonal skills. Strong problem-solving attitude with a proactive and creative mindset. Ability to work effectively in a dynamic, fast-paced environment.

Job Title: UI/UX Design Intern Location: Remote Duration: 3 - 6 months We are looking for a passionate and creative UI/UX Design Intern to join our team and help craft seamless, engaging user experiences. Role Overview As a UI/UX Intern, you will work closely with our product, development, and marketing teams to create wireframes, prototypes, and user interface designs. You'll gain hands-on experience in designing real-world applications and digital platforms. Key Responsibilities Assist in designing wireframes, prototypes, and user interfaces for web and mobile platforms. Conduct user research, gather insights, and apply feedback to enhance design decisions. Collaborate with developers to ensure design feasibility and implementation. Contribute to and maintain design systems and style guides. Participate in brainstorming sessions and contribute ideas to improve user experience. Perform usability testing and iterate on designs based on user feedback. Requirements Currently pursuing or recently completed a degree in Design, Human-Computer Interaction (HCI), or a related field. Familiarity with design tools like Figma, Adobe XD, Sketch, or similar. Basic understanding of UX principles and responsive design. A portfolio showcasing UI/UX projects (academic or personal). Strong attention to detail and a passion for creating intuitive user experiences. Good communication and teamwork skills. Preferred Skills (Not Mandatory) Knowledge of HTML/CSS and basic front-end principles. Experience with user testing tools or analytics platforms. Motion graphics or animation skills (Adobe After Effects, etc.) What Youll Gain Hands-on experience with real projects and cross-functional teams. Mentorship from experienced designers and product managers. A chance to contribute to live products used by real users. Certificate and Letter of Recommendation upon successful completion. completion.