64641 Jobs in Mumbai - Page 12

Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties.

Your day at NTT DATA The Senior Associate Critical Facilities Operations and Maintenance Engineer is a developing subject matter expert, responsible for working with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems. This role helps to design, plan, install, and or maintain mechanical, electrical, and other medium complexity infrastructure systems in mission-critical, high-risk, or high-reliability data center environments. What you'll be doing Key Responsibilities: Helps to design, plan, install, and/or maintain mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure. Learns by providing hands on assistance with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems. Ensures proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Supports the analysis of current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems. Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency. Complies with organizational and governmental safety standards and coordinates response to emergency situations and ensures that corrective measures are rapid and thorough. Participates in the planning and installation of new facility systems and may work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, etc. Learns to repair all systems and monitoring and troubleshooting systems as problems arise. Coordinates with building administration to ensure common area services are properly provided to client and list services. Manages the feedback, response and corrective action (if any) process to address any client feedback and concerns on all facility matters. Assists in ensuring facility assets and installations are accounted for and monitored within the relevant policies and reporting procedures. Completes work order requests accurately and on time and within budget. May be required to order parts and supplies for maintenance and repairs. Assists in scheduling and supervising vendors/subcontractors during equipment systems maintenance and service. Provides recommendation of improvements to the operations and maintenance program on an on-going basis. Provides any other engineering activities as required by the Critical Facilities Operations and Maintenance management team. Knowledge and Attributes: Developing understanding of safe work practices, which are set by safety regulations and legislation. Developing proficiency of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Developing knowledge of Microsoft Office Suite - Word, Excel and Outlook. Developing knowledge of CMMS systems. Developing knowledge of critical facilities operations and maintenance. Developing knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments. Ability to maintain a positive and professional working relationship with cross functional teams. Excellent communication skills, both written and verbal. Demonstrates good analytical skills, having an ability to analyze, refine, summarize, and clearly present data and information. Possesses passion for service, self-motivated, proactive by going beyond the call of duty and has an ability to handle multiple tasks. Ability to prioritize and meet tight deadlines and is comfortable working in a fast-paced and constantly evolving environment. Academic Qualifications and Certifications: Bachelors degree or equivalent in engineering or related field. Trade Certification or state license in Electrical or Mechanical (HVAC) preferred. Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.) preferred. Experience required: Moderate level experience working in a similar engineering role, preferably a data center environment. Relevant demonstrated experience in electrical, HVAC, mechanical, controls, or other technical engineering and maintenance field. Relevant experience interpreting blueprints/CAD drawings. Relevant experience in facilities building maintenance. Moderate level experience in designing, planning, installing and or maintaining mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure.

Additional Career Level Description: Knowledge and application: Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. Uses evaluation, judgment, and interpretation to select right course of action. Problem solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Works with others outside of own area of expertise, with the ability to adapt style to differing audiences and often advises others on difficult matters. Impact: Impacts short to medium term goals through personal effort or influence over team members. Accountability: Accountable for own targets with work reviewed at critical points. Work is done independently and is reviewed at critical points.

Additional Career Level Description: Knowledge and application: Applies learned techniques, as well as company policies and procedures to resolve a variety of issues. Problem solving: Works on problems of moderate scope, often varied and nonroutine where analysis requires a review of a variety of factors. Focuses on providing standard professional advice and creating initial analysis for review. Interaction: Builds productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions. Impact: Work mainly impacts short term team performance and occasionally medium-term goals. Supports the achievement of goals through own personal effort, assessing own progress. Accountability: Exercises some of own judgement and is responsible for meeting own targets, normally receiving little instruction on day-to-day work, general instructions on new assignments. Manages own impact on cost and profitability.

Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and or Collaboration etc. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type : On-site Working.

Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and or Collaboration etc. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type : On-site Working

Your day at NTT DATA The Manager, Construction Projects is a management role responsible for planning, executing, and managing data center construction projects. This role involves leading project teams, coordinating resources, monitoring project progress, and ensuring that projects are completed to meet quality, timeline, and budgetary requirements whilst fostering a collaborative and innovative culture across their team, focused on operational excellence. Key responsibilities: Oversees the planning, execution, and completion of data center construction projects, including new builds, expansions, and renovations. Develops detailed project plans, including scope, schedule, budget, and resource allocation. Coordinates project resources, including people, contractors, materials, and equipment. Ensures resource allocation aligns with project needs and budget constraints. Provides technical guidance and oversight to project teams to ensure that data center facility designs meet operational, security, scalability, and sustainability requirements. Collaborates with architects, engineers, and consultants. Manages project budgets, track expenditures, and report financial performance. Identifies and address cost-saving opportunities to optimize project spending. Identifies potential risks associated with data center construction projects and develops risk mitigation strategies. Monitors project risks and take proactive measures to minimize disruptions. Implements quality control measures to ensure that construction work complies with design specifications, industry standards, and best practices. Provides regular project updates, status reports, and milestone assessments. Manages relationships with external vendors, suppliers, and construction contractors. Promotes safety protocols, environmental responsibility, and sustainability practices in data center construction projects. Ensures compliance with safety regulations and standards. To thrive in this role, you need to have: Advanced knowledge of data center facilities, infrastructure, best practices, and industry standards. Advanced technical understanding of electrical systems, HVAC, cooling technologies, networking, and security systems related to data center construction. Advanced leadership and team management skills, including experience in managing project teams. Advanced communication and interpersonal skills for collaboration, stakeholder management, and reporting. Advanced problem-solving and analytical abilities to address project challenges. Advanced knowledge of international regulations and standards related to construction projects. Commitment to continuous learning and staying updated with industry trends and best practices. Good financial acumen, budgeting skills, and experience managing large construction project budgets. Academic qualifications and certifications: Bachelor's degree or equivalent in Civil Engineering, Construction Management, Electrical Engineering or related field. PMP (Project Management Professional) certification is preferred. Required experience: Advanced experience gained in a similar role within a global IT services organization. Advanced experience in project management methodologies, tools, and practices. Advanced experience managing data center construction projects. Advanced experience managing and leading data construction project resources.

Additional Career Level Description: Knowledge and application: Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. Uses evaluation, judgment, and interpretation to select right course of action. Problem solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Works with others outside of own area of expertise, with the ability to adapt style to differing audiences and often advises others on difficult matters. Impact: Impacts short to medium term goals through personal effort or influence over team members. Accountability: Accountable for own targets with work reviewed at critical points. Work is done independently and is reviewed at critical points. Workplace type : On-site Working

Additional Career Level Description: Knowledge and application: Work is reviewed periodically based on a set of defined procedures or precedence. Normally receives general instruction on work and new assignments. Learns to use professional concepts. Problem solving: Applies knowledge and basic problem-solving techniques to define and resolve problems. Works on problems of limited scope. Interaction: Exchanges standard/basic information with colleagues and immediate line manager/team leader. Develops stable working relationships internally. Accountability: Determines a course of action based on guidelines and standard practices and procedures. Workplace type : On-site Working.

Your day at NTT DATA The Construction Project Manager is a seasoned subject matter expert, responsible for overall project success, including project oversight, direction, and strategy over multiple data center construction projects of significant value, particularly relating to safety, schedule, scope, budget, and quality. What you'll be doing Key Responsibilities: Maintains relationships with key customers, operations, finance, and internal department leaders to assure project team fulfils the mission and objectives of the capital projects. Directs and support project teams in the preparation and execution of tasks throughout all phases of the project process; includes identifying scopes of work, resource requirements, cost estimates and budgets, work plan schedule and milestones, quality control, and risk mitigation. Integrates subject matter experts, internal and customer stakeholders to support design, and lead construction teams to create a master development program for site(s). Supports design team leadership for environmental, entitlement and permitting requirements. Provides guidance to the project delivery resources/team in achieving project goals. Implements communication plan for meetings and written reports/meeting minutes to keep client and project resources informed. Facilitates project meetings. Implements and aligns project documentation governance with company requirements. Ensures project data integrity and documentation is accurate, timely and coordinated. Reports status and variances and creates action plans to meet objectives, budget, and schedule. Assesses and quantifies change requests to determine impacts to scope, budget, schedule, quality, and risk. Optimizes project cost effectiveness and budget utilization including constructability reviews and Value Engineering (VE) into design process. Validates drawings and specifications accurately to reflect the desired construction quality and ensure any item requiring remediation is documented and remediated to owner satisfaction. Implements, monitors and assures systems are in place to deliver highest quality standards for project safety- from start to finish. Monitors and controls risk management insurance and liability controls for assigned projects. Performs any other related task as required. Knowledge and Attributes: Seasoned understanding of Project Management, Planning, Construction Management, and Data Centers. Seasoned knowledge of prime contracts including lump sum, GMP, hard bid, negotiated, design-build, etc. Specifically including EVM methods and payment systems. Seasoned knowledge of P6 Critical path scheduling systems, overall project cost control, budgeting, and value engineering as applied to buildings and systems used in Data Center project delivery. Seasoned understanding of all aspects of Development design and Construction- to include site work, core, and shell, mechanical and electrical, utilities, finishes, etc. Ability to convey complex and technical concepts to a non-construction audience. Organized, analytical, and structured with excellent communication and problem-solving skills Manages stress and/or fast pace effectively. Seasoned knowledge of industry standards, building codes and safety standards including fire protection regulations. Ability to demonstrate strong capability and expertise in Primavera, MS Project, MS Excel, PowerPoint, and SharePoint. LEAN Construction knowledge and application of those tools. Mechanical and Electrical systems quality and commissioning leadership in construction of Mission Critical Facilities. Academic Qualifications and Certifications: Bachelors degree or equivalent in Engineering, business, construction management or relevant field required. PMP (Project Management Professional) certification is preferred. Relevant building Environment Accreditation required. Required Experience: Seasoned experience in General and/or Specialty Construction Project Management Seasoned experience in data centre or similar mission critical facilities construction. Seasoned experience in managing construction projects of significant value. Seasoned experience in construction management, capital budget management, and knowledge of electrical and mechanical systems. Seasoned multi-project experience in large scale construction management, mission critical or infrastructure preferred. Workplace type : On-site Working

Company Overview We are a leading engineering company specializing in the manufacturing and export of precision components made from Brass, Bronze, Copper Alloys, Stainless Steel, and Aluminium. Our expertise spans multiple manufacturing processes including Casting, Forging, Stamping, and Machining, serving clients across diverse industries with high-quality precision components. Our head office is in Mumbai and factory is in Jamnagar. Position Summary We are seeking an experienced and dynamic Head of Engineering at our head office in Mumbai, to lead our engineering department and drive technical excellence across all manufacturing processes. The successful candidate will be responsible for strategic engineering leadership, process optimization, quality assurance, and team management while ensuring our products meet the highest standards of precision and reliability. The job requires the candidate to work at the head office at Nariman point, Mumbai. Only candidates staying between Churchgate - Borivali or CST - Thane/Vashi will be considered. Others are requested not to apply. Key Responsibilities Strategic Leadership Understanding customer requirements and implementing it at the factory / supplier’s end Lead cross-functional collaboration between engineering, manufacturing, quality, and commercial teams Drive innovation initiatives and technology adoption to maintain competitive advantage Establish and monitor key performance indicators for engineering operations at the plant Participate in strategic planning and business development activities Participate in Vendor Development Technical Excellence Oversee all aspects of precision component design, development, and manufacturing processes Ensure optimal utilization of Casting, Forging, Stamping, and Machining capabilities Lead material selection and specification for Copper Alloys, Stainless Steel, and Aluminium components Implement advanced manufacturing techniques and process improvements Maintain expertise in metallurgy, materials science, and precision engineering principles Process Optimization & Quality Management Develop and maintain robust quality management systems and engineering standards Lead continuous improvement initiatives to enhance productivity, quality, and cost-effectiveness Ensure compliance with international quality standards (ISO 9001, ISO 14001, etc.) Oversee failure analysis, root cause investigations, and corrective action implementation Team Leadership & Development Lead, mentor, and develop a team of engineers, technicians, and support staff Foster a culture of innovation, collaboration, and continuous learning Conduct performance evaluations and career development planning Establish training programs to enhance team capabilities Project Management Oversee multiple engineering projects from concept to completion Manage project timelines, budgets, and resource allocation Coordinate with external suppliers, consultants, and technology partners Ensure projects meet technical specifications, quality requirements, and delivery schedules Implement project management best practices and methodologies Customer & Stakeholder Management Collaborate with sales and business development teams on customer technical requirements Participate in customer meetings and technical presentations Resolve complex technical issues and customer concerns Support export documentation and compliance requirements Maintain relationships with key suppliers and technology partners Required Qualifications Education Bachelor's degree in Mechanical Engineering Master's degree preferred Experience Minimum 5-7 years of progressive engineering experience in manufacturing 2+ years in senior leadership roles managing engineering teams Extensive experience with precision manufacturing processes (Casting, Forging, Stamping, Machining) Strong background in working with Brass, Bronze, Copper Alloys, Stainless Steel, and Aluminium Experience in export-oriented manufacturing environment preferred Technical Skills Deep knowledge of materials science, metallurgy, and heat treatment processes Proficiency in CAD software (SolidWorks, AutoCAD, etc.) and engineering analysis tools Understanding of statistical process control and quality management systems Knowledge of international standards and export compliance requirements Experience with ERP systems and manufacturing execution systems Leadership & Management Skills Proven track record of leading and developing high-performing engineering teams Strong project management and organizational skills Excellent communication and presentation abilities Strategic thinking and problem-solving capabilities Change management and continuous improvement expertise Excellent English communication skills is a MUST What We Offer Competitive salary (8-12 Lacs/annum) and performance-based incentives Professional development opportunities Leadership role in a growing, innovative company Opportunity to work with cutting-edge manufacturing technologies International exposure through export operations Reporting Structure Reports to: Partners Matrix Relationships: Manufacturing, Operations, Sales, and Supply Chain teams Kindly provide the below mentioned information: Where do you reside in Mumbai – nearest railway station? How many years’ experience do you have engineering in manufacturing? Which manufacturing processes do you have experience in – Casting / Forging / Machining etc.? Do you have a Bachelor’s / Master’s Degree in Mechanical Engineering? Since how long are you managing a team? What is your current monthly salary? What is your expected salary? What is your notice period? When can you come for a test and interview to our office? We are an equal opportunity employer committed to diversity and inclusion in the workplace. Show more Show less

Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and or Collaboration etc. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: End to end management (provisioning, operations, and maintenance) of the entire underlying hardware infrastructure delivered as part of the scope. Tools administration - Motadata - Ticketing and monitoring Server, VMs, Storage and Back up management (Tape library) Cisco server, Netapp, Nutanix and Dell experience Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). 5+ years of experience Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.

About NxtWave : NxtWave is founded by Rahul Attuluri (Ex-Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur). In February 2023, NxtWave raised 275 crore led by Greater Pacific Capital, a leading international private equity firm. The startup is also backed by Orios Ventures, Better Capital, and marquee angels, including founders of some of Indias unicorns. NxtWave is one of Indias fastest-growing Ed-Tech startups, revolutionising the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background with its CCBP 4.0 programs. As an official partner for NSDC under the Ministry of Skill Development & Entrepreneurship, Government of India, and recognised by NASSCOM, Ministry of Commerce and Industry, Government of India, and Startup India, NxtWave has earned a reputation for excellence. The startup has received accolades such as The Greatest Brand in Education in a research-based listing by URS Media, a leading international media house. NxtWave has also been honoured with the "Startup Spotlight Award 2023" by T-Hub on its 8th Foundation Day. Recently, NxtWaves founders, Anupam Pedarla and Sashank Gujjula, were honoured in the 2024 Forbes India 30 Under 30 for their exceptional contribution to transforming the tech education landscape in India. The Ed-tech brand eliminates the entry barrier to learning tech skills by offering vernacular content and interactive learning. Learning in ones mother tongue helps achieve higher comprehension, deeper attention, longer retention, and greater outcomes. Presently, NxtWave has paid subscribers from 647+ districts across India. In just 4 years, CCBP 4.0 learners have been hired by 2000+ companies, including Google, Amazon, Nvidia, Goldman Sachs, Oracle, Deloitte, and more. Know more about NxtWave: https://www.ccbp.in Our LinkedIn page: https://www.linkedin.com/search/results/all/?fetchDeterministicClustersOnly=true&heroEntityKey=urn%3Ali%3Aorganization%3A71321041&keywords=nxtwave&origin=RICH_QUERY_TYPEAHEAD_HISTORY&position=0&sid=91A Next wave of opportunities with 2000+ companies - Link 33M funding news - Link Youtube Channel - Link Impact Stories on LinkedIn - Link Read more about us in the news - Economic Times | CNBC | Yourstory | VCCircle Position : Business Development Manager You're ideal for this role, if 1.) You can manage a team of counsellors that would guide students with their career decisions 2.)You can instil empathy in your team to address all queries regarding NxtWave courses for potential learners and help them make a decision faster 3.)You've proven experience in driving the outcomes from a sales team in achieving revenue targets 4.)You're looking to work in the environment of a high-growth startup You're looking for a managerial role where you also nd meaning in your work Roles and Responsibilities 1.)Lead a team of Business Development Associates & sales representatives to achieve a given revenue target 2.)Continuously monitor and train the team to improve performance and conversions 3.)Counselling learning prospects, offering career advice, and providing a sense of how CCBP 4.0 Programs can accelerate their career. 4.)Establishing the effectiveness and uniqueness of CCBP 4.0 Programs. 5.)Taking responsibility for ensuring the entire sales closing life cycle for your assigned Sales Team. Phone/video calls, product demonstrations, sales closing, and post-sales relationship management fall under this category. 6.)Maintaining a detailed database of all the interactions with the leads and providing constant feedback on the quality of the leads to the respective team. 7.) Carrying weekly revenue and enrollment targets. 8.)Analysing and sharing active feedback about customer behaviour, market demands, and competition with the marketing team 9.) Handle escalations and improve customer experience 10.)Make propositions, give suggestions, and designate sales targets and job obligations to each team member. 11.)Give prompt responses on crucial issues and suggest solutions What are we looking for? 1.)Proven experience of 1+ years in managing a sales team 2.)An individual with excellent communication skills (written and verbal), interpersonal abilities, and presentation skills. 3.) Apart from good English proficiency, individuals with any of the following as native language Marathi. 4.)Highly Dedicated Individuals who are hardworking and with extreme determination. 5.)Sales Experience with the EdTech domain is an additional advantage. 6.)People with a strong sense of empathy and great patience. 7.) People with a systematic approach to building sales funnels, tracking feedback, prioritising tasks, and consistently exceeding targets within the deadlines 8.)A sales mindset, to effectively communicate NxtWave offerings to its prospective learners and achieve revenue targets 9.)Passion for delivering the highest levels of customer service at all times. Languages Known: Native speaker of Marathi. Excellent Proficiency in English Work Location & Working Days: Work from Office(Hyderabad) 6 - Day Week

Role Summary We are currently seeking a Senior Landscape Architect with 7 to 10 years of experience to join our GCC Middle East Team at India Office. As part of the GCC Middle East b usiness the successful candidate will sit alongside other Environment colleagues located in our Noida/Bangalore/ Mumbai ffice and work closely with Landscape team colleagues based in Middle East. The core activities that the successful candidate can expect to be involved with include; managing technical landscape design and environmental mitigation inputs to diverse infrastructure, development public realm and parks projects and; preparation of landscape planning figures and drawings. Responsibilities Work as part of the Landscape team to manage small projects, teams or tasks within larger projects Prepare technical information for infrastructure and development projects: strategic and feasibility/concept studies; preliminary and detailed design including general arrangement drawings, hard & soft construction detailing, schedules & specification to support planning applications tender and construction packages Take part in regularly scheduled meetings providing accurate updates on progress of work Consistently apply business standards and techniques to assure quality Communicate any risks or impediments to effective delivery in a timely manner Line manage & mentor junior team member(s) Support business development and bidding where required Key Competencies Mandatory Skills / Qualifications Degree level qualification in Landscape Architecture or recognised equivalent; Postgraduate diploma / Masters qualification in Landscape Architecture or recognised equivalent; Fluent spoken English with excellent verbal, written and graphic communication skills; Demonstrable experience of project management and project delivery; Experience of working collaboratively within a remote working environment; Commercial awareness and excellent time management skills; Experience and technical capability gained within professional consultancy or local government; Support construction administration, including responding to RFIs and reviewing shop drawings and site conditions. Solid knowledge of planting design, hardscape materials, and construction detailing. Personal Qualities Creative thinker with good design skills; Good interpersonal skills with colleagues and clients; Self-motivated and adaptable, maintaining a confident demeanour when change occurs; Positive attitude with good team working skills and awareness of the well-being of self and others; Considers appropriate H&S risks and the well-being of staff when making decisions. Additional Qualities Experience of applying current design standards, guidance and good working practices to the design of external spaces; Previous experience of line management & mentoring; Licentiate or Chartered Member of the Landscape LEED or other affiliated Landscape body.

Your day at NTT DATA The Lead Support Administrator is an experienced administrative support role, responsible for providing administrative and clerical support to relieve Department Managers or Teams of administrative duties. This role performs general administrative duties, such as administrative support of department managers. The role specializes in providing ancillary support services, such as facilities and office management, print, and travel. This role acts as an informal team lead and acts independently to determine own methods and procedures on new assignments. What youll be doing Key Responsibilities: Provides advanced administrative support and administrative guidance. Provides administrative assistance with electronic diaries and scheduling commitments to ensure maximization of the managers time efficiency, including the management of travel itineraries for domestic and international travel. Provides administrative assistance by recording, producing and distributing minutes of management meetings and follow up on outstanding items. Supports the preparation of meeting agendas, arrangement meeting logistics and facilities as required. Drafts routine letters and correspondence and prepares reports and statistical information ensuring distribution to the relevant internal stakeholders. Provides assistance with the management of hard copy and electronic files and records and maintain an adequate filing system. Supports flow of information to internal and external stakeholders. Provides assistance with maintaining office supply inventory and other additional supplies as needed. Prepares, completes and distributes routine management reports. Prepares and creates presentations, spreadsheets and databases as required. Processes incoming and outgoing mail and facsimile, by sorting and distributing to the relevant individuals. Answers and screens telephone calls and responds to and resolve any queries or escalate complex queries to the relevant individual. Provides team leader duties and activities as required. Provides assistance with any other administrative-type requests. Knowledge and Attributes: Excellent verbal and written communication skills. Excellent interpersonal skills. Ability to cope well under pressure and well-organized. Demonstrates a positive attitude with an excellent attention to detail. Displays a level of integrity. Ability to work on tasks of a critical/confidential nature. Organizational skills with the ability to multi-task. Proficiency in MS Office (MS Excel and MS PowerPoint, in particular). Ability to provide team leadership as required. Academic Qualifications and Certifications: High school diploma or equivalent. Required Experience: Significant demonstrated working experience gained within a similar role. Significant demonstrated experience in a related environment. Demonstrated experience team leader experience. #GlobalDataCentersCareers Workplace type On-site Working

Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidates qualification for the role. CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type On-site Working

Your day at NTT DATA The Senior Security Sales Specialist is an advanced subject matter expert and is also quota-bearing sales persona. Thie primary purpose of this role is to pursue and land qualified leads identified by the Client Management team and other respective teams. The Senior Security Sales Specialist identifies new opportunities from a selection of existing accounts, and presents solutions, value propositions, partner configurations, cost structures, and revenue models to the client that meet their needs. The Senior Security Sales Specialist works directly with clients at a variety of levels, as well as internal subject matter experts. A substantial amount of time is spent on engaged selling or supporting the sales process in partnership with Client Managers. This role contributes to the pre-sales process by working with pre-sales architects to create the best solution design for the client, as well as building and developing excellent stakeholder relationships with new and existing clients, whilst developing new business channels and territories. What youll be doing Key Responsibilities: Owns and drives pipeline to achieve allocated security budget numbers. Drives positive brand recognition on security business in-country and in-region. Maintains subject matter expertise in the Security technology domain or solutions set. Supports the closure of sales based on Security technology domain knowledge. Addresses the technology conceptual challenges during the sales process. Maintains a comprehensive level of relevant product and service knowledge to have meaningful conversations with potential and existing clients. Maintains awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market. Contributes to the knowledge base of the companys solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams. Works with relevant technology vendors and ensures a deep understanding of their solutions and how they can contribute to our own solutions set. Articulates the Security solution/deliverables that the client requires, as opposed to the products that they need to buy. Prepares and conducts client workshops and presentations. Establishes relationships with multiple client stakeholders and secures deals with clients to achieve assigned sales quotas and targets. Uses understanding of the clients business and depth of knowledge on the Security solutions to personalize the recommended solution in line with the clients need. Capable of spotting new sales opportunities within an account and work with the sales teams to drive them to closure. Pursues and lands qualified leads identified by the client managers and other lead generation sources. Develops and maintains clear account plans for appropriate clients and targets. Discovers, forecasts, and runs opportunities in the medium and long-term. Identifies, assesses and highlights client risks that could prove detrimental to the clients organization and credibility. Collaboratively work with sales teams, especially Client Managers, to successfully close the deal. Works closely with other in-territory counterparts and matrix teams to achieve the shared goal of growth. Uses sales methodologies and tools such as target plans, opportunity plans, and account plans to drive the sales process. Develops and implements an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders. Knowledge and Attributes: Advanced understanding of security principles, concepts, and technologies, including knowledge of NIST CSF, ISO 27001, cybersecurity solutions, network security, data security/privacy and best practices in securing data and IT infrastructure. Advanced understanding of the technical concepts of Security solutions and display the ability to provide technical consultation and guidance to customers. Displays success in achieving and exceeding sales and financial goals. Advanced proficiency in developing and encouraging meaningful customer relationships up to C-level. Displays ability to delivery engaging sales presentations and elevator pitches. Close attention to maintaining up to date, accurate sales forecast and close plans. Advanced proficiency in team selling approach. Advanced knowledge of competitors and ability to apply competing successful sales strategies. Client-centric approach, with ability to understand customer problems and find best-fit solutions. Flexible to adapt quickly to short, new missions or urgent deadlines. Displays negotiation capabilities to craft solutions that are beneficial to customers, partners, and organization overall. Academic Qualifications and Certifications: Bachelors degree or equivalent in a Technical or Sales field or related is preferred. Certified in industry relevant structured sales methodologies and negotiation skills. Preferred certifications (but not limited to) CISSP, CompTIA Security+, GISF. Required Experience: Advanced sales experience in a technology or services environment, particularly selling Security solutions. Advanced experience of IT Managed Services environment. Advanced demonstrable experience of solution-based selling with a proven track record of sales over-achievement. Advanced experience in selling complex security solutions and services to C-Level clients. Advanced experience in resolving a wide range of issues in creative ways to meet targets and objectives. Workplace type On-site Working

Your day at NTT DATA Job description: Project Planning, Management and Publishing Reports Task and Resource Management The Client Project Manager will be expected to create a project plan that details the project's objectives, release schedule, milestones, deliverables, and so on. Manage efficient project delivery and implementation to guarantee client satisfaction. Control the project operations to achieve corporate objectives. To ensure that the needs of the client are satisfied, track and monitor the project's progress. What youll be doing Primary Responsibilities: Project management Engages with stakeholders to deliver projects from original concept through final implementation. Project implementation Ensure that all services contracted by client are delivered as per scope timelines. People Management Coordination with customer, third party vendor and internal teams for timely and successful completion of project acting as a single point of contact to the client. Coordinates activities of the project teams through task delegation, resource assignment and program management. Quality Management - Auditing the quality of Project implementation and take corrective action if required before handover to customer. Documentation and management of risks and issues. Manage efficient project delivery and implementation to guarantee client satisfaction. Project closure - Handover of projects to Operations and Application owner. Process adherence Update reports/Project status to customer on timely basis. Audit - Audit of infra to be done post implementation and get customer agreements for project closures. Knowledge and Attributes: Sound knowledge on Project management especially in Data Center Projects . Knowledge of Mechanical, Electrical and Plumbing related (MEP) for DC Infrastructure is preferred to ensure delivery for Data Centers services. Experience on Infra Migration Projects from one location to another . Advanced project management skills, including the ability to plan, organize, and execute projects from initiation to completion. Project Planning and documentation of Project Management. Planning sequencing of activities. Ability to establish strong relationships with internal stakeholders and external clients. Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately. Excellent written and verbal communication skills. Excellent team-building skills and ability to work in high-pressure environments. Advanced ability to manage urgent and complex tasks simultaneously. Passionate, strong initiative, self-driven with a commitment to succeed. Advanced influencing ability whilst taking a collaborative approach. Decisive with good attention to detail ability. Advanced ability to promote project services to both internal stakeholders and external clients. Excellent competency in project change management. Academic Qualifications and Certifications: Bachelors degree or equivalent in business and / or project management or related field. Relevant project management certifications preferably PMP required. ITIL certification is beneficial. Soft Skills: Excellent Oral written communication skills, event tracking, organize meeting, excel, outlook and data analytics without tools. Excellent Presentation skills Leadership skills Conflict management Knowledge of services and products offered and its scope. Tools To be Used: Microsoft Project Gantt Chart, WBS, Resources Service Now ITSM #GlobalDataCentersCareers Workplace type On-site Working

Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft CertifiedAzure Administrator Associate AWS CertifiedSolutions Architect Associate Veeam Certified Engineer VMware certified ProfessionalData Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties.

Roles & Responsibilities: 1. Audit Coordination Statutory and Internal Audits: Coordinate with auditors for statutory and internal audits, ensuring all requirements are met and deadlines are adhered to Audit Schedule Preparation: Prepare and manage audit schedules, ensuring all necessary documentation is organized and readily available Issue Resolution: Assist in addressing and resolving any audit queries or issues that arise during the audit process. 2. Internal Financial Controls: Control Implementation: Develop and enforce internal financial controls to ensure compliance with company policies and regulatory requirements. Control Monitoring: Regularly review and monitor financial controls to identify and mitigate potential risks. 3. Fixed Assets Accounting: Asset Management: Oversee the accounting and reporting of fixed assets, including acquisition, depreciation, and disposal. Reporting: Ensure accurate tracking and reporting of fixed assets in financial statements. 4. Ledger Scrutiny: Account Reconciliation: Conduct thorough scrutiny and reconciliation of ledgers to ensure accuracy and completeness of financial records. Error Resolution: Identify and resolve discrepancies in financial ledgers. 5. Financial Statement Preparation: Statement Preparation: Prepare accurate and timely financial statements in accordance with accounting standards and company policies. Reporting: Provide detailed financial reports and analyses to support business decisions Qualification: Professional Certification: CA (Chartered Accountant). Experience: Minimum of 3 years of relevant experience post CA in accounting and audit roles. Skills: SAP: Proficient in using SAP for financial management and reporting. Excel: Advanced skills in Excel for data analysis, financial modeling, and reporting. Audit Coordination: Experience in coordinating and managing both statutory and internal audits. Financial Control: Strong understanding of internal financial controls and ledger management

Key Responsibilities: Drive end-to-end delivery of Agile projects focused on manufacturing initiatives, including MES, ERP, IoT, and Smart Factory solutions. Collaborate with business stakeholders, product owners, and technical teams to define project scope, objectives, and success criteria. Facilitate Agile ceremonies such as daily stand-ups, sprint planning, reviews, and retrospectives. Own and manage project backlogs, schedules, budgets, risk registers, and resource allocation. Serve as Scrum Master, promoting Agile best practices across cross-functional teams. Align digital initiatives with manufacturing operations by closely working with IT, operations, and engineering teams. Proactively identify and mitigate project risks; escalate critical issues as necessary. Monitor key project metrics including velocity, burn-down charts, and cycle time to ensure delivery excellence and continuous improvement. Maintain clear and consistent communication with both internal and external stakeholders. Support change management initiatives and facilitate training during new technology rollouts. Required Skills & Qualifications: Bachelors degree in Engineering, Computer Science, Statistics, Analytics, or a related field (Masters preferred). 4–7 years of total experience, including a minimum of 4 years managing Agile projects. Demonstrated success delivering manufacturing-focused digital projects (e.g., SAP, MES, PLM, SCADA, IIoT). Certified Scrum Master (CSM/PSM), PMI-ACP, or PMP certification is an added advantage. Proficient with Agile project management tools such as Jira, Confluence, or Azure DevOps. Strong grasp of Agile/Scrum methodologies, with exposure to Kanban, SAFe, or hybrid frameworks. Excellent leadership, stakeholder management, and team collaboration skills. Familiarity with manufacturing KPIs, lean manufacturing principles, and digital transformation trends.

Key Responsibilities: Monitors security alerts and events from various sources, investigates potential threats, and escalates incidents as necessary. Assists in the implementation and monitoring of security controls, including firewalls, intrusion detection systems, and access controls. Performs regular vulnerability assessments, analyses scan results, and assists in prioritizing and remediating identified vulnerabilities. Supports the incident response team in investigating security incidents, documenting findings, and participating in remediation efforts. Assists in ensuring compliance with industry standards (for example, GDPR, ISO 27001) by conducting assessments and implementing necessary controls. Installs security measures and operates software to protect systems and information infrastructure, including firewalls and data encryption programs. Documents security breaches and assess the damage they cause. Works with the security team to perform tests and uncover network vulnerabilities. Fixes detected vulnerabilities to maintain a high-security standard. Develops organizational best practices for IT security. Performs penetration testing and upgrades systems to unable security software. Installs and upgrades antivirus software and tests and evaluates new technology. Assists with the installation of security software and understands information security management. Researches security enhancements and makes recommendations to management. Stays abreast of information technology trends and security standards. Contributes to security awareness initiatives by creating training materials, conducting workshops, and educating employees about best security practices. Maintains accurate records of security incidents, assessments, and actions taken for reporting and audit purposes. Assists in the management and maintenance of security tools, including antivirus software, encryption tools, and security information and event management (SIEM) systems. Participates in risk assessments to identify potential security threats, vulnerabilities, and associated risks to the organization. Collaborates with cross-functional teams, IT, and other teams to ensure security measures are integrated into the organization's processes and projects. Performs any other related task as required. Knowledge and Attributes: Good communication skills to effectively convey technical information to non-technical stakeholders. Good analytical thinking and problem-solving skills to prevent hacking on a network. Ability to identify and evaluate potential risks and to develop solutions. Ability to identify and mitigate network vulnerabilities and explain how to avoid them. Understands firewalls, proxies, SIEM, antivirus, and IDPS concepts. Understands patch management with the ability to deploy patches in a timely manner whilst understanding business impact. Developing proficiency with MAC and OS. Familiarity with security frameworks, standards, and regulations (for example, NIST, CIS, GDPR). Basic understanding of network and system architecture, protocols, and security controls. Ability to analyze security incidents and assess potential risks. Ability to work both independently and collaboratively in a fast-paced environment. Academic Qualifications and Certifications: Bachelor's degree or equivalent in information security, cybersecurity, computer science, or related. Security certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM) are advantageous. Required Experience: Moderate level of demonstrated experience in information security or cybersecurity, or related roles. Moderate level of demonstrated experience working in a global IT organization. Moderate level of demonstrated experience with computer network penetration testing and techniques. Moderate level of demonstrated experience with security assessment and vulnerability scanning tools.

Key Responsibilities: Develops specific marketing plans and activities for the Cloud Services portfolio to establish, enhance or distinguish product placement within the competitive arena. Contributes to the development and execution of a value proposition and messaging strategy for the Cloud Services portfolio. Converts technical positioning into key market messages, positioning collateral, and sales tools. Articulates product propositions to clients and internal stakeholders, such as sales teams. Supports market positioning programs and activities that are product related, thereby clearly positioning the company and the product in the market. Creates client marketing content such as datasheets, case studies, videos, and references. Creates product presentation content that communicates the unique selling points, features, and benefits of the product or solution. Works with internal teams to define and develop the required communication, training, and other collateral that will enable the sales force to sell the portfolio or aspects of it. Defines the content for and ensures the development of client collateral, sales tools, marketing programs, and sales programs. Contributes to the development and provision of collateral and training that will encourage our sales partners to promote and sell our product. Defines and executes local marketing strategies and programs for specific products as aligned to strategy. Influences the development of product go-to-market programs, initiatives, and campaigns to drive awareness, interest, and demand for the product. Tracks and monitors the success of the program on a scorecard or dashboard that reflects the associated metrics. Collaborates to conduct primary market research in the form of competitive, segment, and client behavior. Conducts marketing reviews to investigate the success of marketing initiatives and programs. Knowledge and Attributes: Advanced leadership collaboration and engagement skills to effectively interact with senior level stakeholders. Excellent business and commercial acumen. Excellent interpersonal skills to drive collaboration for campaigns, value propositions, and marketing messages. Excellent marketing writing skills with a creative flair. Strategic thinking ability to be able to think longer term impacts of marketing programs. Ability to implement sustainable and practical solutions in the business. Advanced ability to present information in a clear, concise manner. Excellent analytical ability and problem-solving skills with strong attention to detail. Extended specialist knowledge of product marketing methodologies, best practices and tactics (e.g. integrated marketing campaigns). Extended knowledge and understanding of all relevant industry standards. Excellent written and verbal communications skills. Ability to work with and manage many projects within the required deadlines. Academic Qualifications and Certifications: Bachelors degree in business, marketing, communications or relevant field. Required Experience: Extended experience in a product marketing role, preferably in the B2B cloud services sphere. Extended experience in launching new high-tech products and communicating benefits. Experience with partner marketing. Extended experience in a product marketing role preferably in the B2B technology services space, preferably with cybersecurity experience. Extended experience in launching new technology products and services and communicating benefits. Extended demonstrated experience managing complex projects and executing on marketing. Extended experience working with IT services. Extended project management experience. Extended experience in software or technology B2B product marketing. Extended experience launching new technology products or solutions. Extended experience in conducting market analysis, developing market messaging, and communicating benefits. Knowledge and application: Applies broad expertise and knowledge in highly specialized fields or several related disciplines. Leads and contributes to development of company objectives and principles to achieve goals in creative and effective ways. Recognized internally as a subject matter expert with the ability to work on significant and unique issues where analysis requires an evaluation of intangibles. Focuses on providing thought leadership and works on projects, that require an understanding of the wider business. Engages in conceptual thinking and analysis of intangibles to understand complex issues and implications to devise solutions with longer -term impacts. Able to advise on and convey advanced information and persuade several diverse stakeholders/audiences. Able to creates formal networks involving coordination among groups. Translates functional vision into concrete plans while guiding their execution. Exercises independent judgment in methods, techniques, and evaluation criteria for obtaining results.

Key Responsibilities: Provides applied electrical, mechanical, integrated control and water chemistry technical expertise for the entire data center. Coordinates the activities of contractors and consultants for daily operations and critical maintenance (UPS systems, generators, switchgear, and chiller maintenance). Ensures relevant teams works effectively to achieve required goals/objectives. Directly interfaces with Construction management team, contractors, and consultants for all phased data center construction commissioning, including integration and testing of new systems while maintaining critical systems online. Works with relevant teams to track and complete an aggressive preventive and predicative maintenance schedule for critical maintenance and system commissioning. Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, improving overall efficiency and driving cost reduction. Conducts training with the relevant operations/maintenance teams on equipment, relevant procedures/processes and manages and maintains all training documentation. Manages systems to avoid unplanned, customer-impacting outages. Directly manages data floor and back of house electrical loading and capacity, including client installations and database systems. Participates in rotational on-call schedule to respond to emergency situations at the data center. Provides site leadership, implements training, and acts as both a coach and mentor to site employees. May require late night work approximately once every other week to meet critical maintenance windows and scheduling. Performs other duties as assigned by leadership. Knowledge and Attributes: Extended knowledge of current NFPA Electrical, Fire and Life Safety and building codes. Extended knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25 and compliance issues. Extended knowledge in industrial safety best practices (that is, lockout/tag out, arc flash protection, OSHA and state regulations). Extended familiarity with data trending tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems. Excellent customer service skills coupled with excellent verbal and written communications skills. Must be detail oriented, organized, flexible and ability to handle multiple priorities simultaneously within a fast-paced environment. Extended proficiency with MS Office Suite (Word, Excel, PowerPoint, Project). Extended hands-on experience installing, maintaining and troubleshooting large commercial and industrial mechanical & electrical systems including: o 12kV switchgear o 480/277 and 208/120 volt electrical generation and distribution systems o Diesel powered AC generator plants up to 3MW o Static UPS systems o Static switches o PLC and relay logic controls o Power monitoring systems o Data center power distribution and management systems Extended demonstrated technical ability and innovative thinking cross functionally, including integrated systems and IT. Extended background in mechanical, electrical systems design review, layout, installation, operations, including ability to read and interpret electrical and mechanical one lines. Extended ability to conduct power system capacity, safety and code compliance assessments. Extended ability to train the Critical Facilities Staff on systems and procedures. Ability to logically analyze and solve problems. Displays analytical thinking, problem solving, and commitment to quality. Academic Qualifications and Certifications: Bachelors degree or equivalent in Engineering or similar field required. Required Experience: Extended experience in data center and/or critical facilities. Extended experience managing and motivating critical facilities operations and maintenance teams/function

Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a clients service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now.