Role: Team Manager HRBP Shift: 11 am to 8 pm / 12 pm to 9 pm (should be flexible) HYBRID WORKING TM/ STM: No of Positions: 3 Location: Pune, Mumbai Relevant Experience: 7+ years Required Skills: Talent Management & Interventions Employee engagement & Experience Grievance Management Strategic HR Projects ( Examples: Career Architecture/Succession planning, integrations, Retention initiatives, OD interventions, Performance management ) (need to submit 2 - 3 projects) Span: 600 ********************************************************************************************* IMMEDIATE JOINERS ALERT! We're looking for candidates who can join immediately. If you're available, please send your CV via WhatsApp only to: 9152808909 Along with your CV, kindly share a short video profile talking about your experience. Please note: No calls will be entertained. ********************************************************************************************* Responsibilities: Works directly with the aligned business senior leadership to conceptualize, guide, develop solutions, programs, policies, and HR strategies that closely supports organizational goals. Provides guidance and input on business unit restructures, workforce planning and succession planning. Works in collaboration with the Training and Development team to identify training needs for business units. Partners with the legal department as needed/required and ensuring regulatory compliance. Organize and lead weekly or monthly meetings with team members. Promotes employee well-being, culture, and diversity with various organizational initiatives. Provide insights, recommendation feedback and ideas on development of people plan. Play a strategic role in driving operational rigor by planning, implementing and monitoring key HR projects for the BU. Recommend inclusive leadership practices and implement interventions to improve leadership performance and team performance. Work with line managers and employees to address all types of employee relations issues, fairly representing all interests. Review and analyze business metrics including data on retention, attrition management and employee experience in order to recommend systematic improvements. Responsible for effective execution of monthly/Quarterly programs. Managing employees connect by regular one-on-one and skip level meetings. Basic knowledge of compliance with employment laws and regulations. Lead and support HR projects and initiatives. Grievance handling. Desired Candidates: Bachelors degree or Masters degree 8 plus years of relevant experience in HRBP role Should have managed an employee span of over 600 employees. Strong organization, communication and conflict resolution skills Excellent in verbal and written communication, interpersonal attention to detail and organizational skills. Ability to acquire a thorough understanding of the organizations hierarchy, jobs, and the administrative practices related to those factors. Experience of managing a team Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, and policies. Able to support the needs in a fast paced and growing organization. Strong analytical and problem-solving skills. Proficient with MS Office. High degree of integrity and resilience. Ability to effectively lead and facilitate projects independently. Confident, high on persuasiveness which helps drive closures. Flair for engaging with people and developing relationships and ability to work in diverse environment. Ability to organize, multi-task, prioritize tasks and deliver quick results. Proven ability to effectively coach employees and management through complex and difficult issues.

Role: Service Support Manager SSDM/SDM Operations 13+yrs of experience in Operations. Should have 5+yrs of experience in Insurance operations (except Life insurance), preferred P&C. Team handling experience is mandatory. Should have 7+yrs of experience in Team handling. Open positions: 2 Location: Bangalore. SDM -Operations (Mumbai) Should have 5+yrs of experience in US healthcare insurance. Team handling is not mandatory. This will be a IC role. Open positions:1 Location : Mumbai Position Summary: The Service Support Manager plays a crucial role in developing and maintaining strong relationships between branch and service teams to better serve our customers, manage marketing strategies, and ensure timely delivery of services. The ideal candidate will possess a solid background in US health insurance, exceptional analytical skills, and the ability to communicate effectively with various stakeholders. Key responsibilities include: Relationship Management: Build and nurture strong relationships between branch and GCoE service teams to deliver on client needs and expectations. Industry Awareness: Stay updated on industry trends and best practices in service support to continuously enhance processes and procedures. Product Knowledge: Understand various health insurance plans, coverage options, and regulations to effectively advise clients and ensure compliance with industry standards. Organizational Skills: Manage multiple client accounts and deadlines, utilizing strong organizational and time management skills to ensure efficient task completion. Ethical Standards: Uphold high ethical standards and maintain professionalism in all interactions with clients, colleagues, and insurance carriers to build trust and credibility. This role requires a proactive approach to problem-solving, keen attention to detail, and a commitment to excellence in execution. Primary Responsibilities: This position is essential for driving excellence in service support and fostering a collaborative work environment. Primary Point of Contact: Serve as the main liaison for the branch (US onshore) and GCoE teams, anticipating needs and proactively delivering excellent client service. Client Renewal Management: Oversee the entire renewal cycle including all applicable policies or lines of coverage, ensuring a seamless client experience from implementation to completion of renewal. US Health Insurance Expertise: Lead comprehensive renewal activities and ensure alignment with best practices, leveraging in-depth knowledge of US Health Insurance regulatory standards, guidelines, policies, and procedures. Regulatory Compliance: Ensure strict adherence to US Health Insurance regulations across all activities. Relationship Management: Foster strong relationships with onshore branch staff to enhance customer experience and collaboration. Internal Coordination: Work effectively with internal operations teams to ensure timely completion of renewal activities, optimizing workflows and service delivery. Query Resolution: Address queries efficiently to minimize rework and enhance operational efficiency. Risk and Issue Management: Identify and address risks and issues proactively, employing strategic problem-solving skills to drive successful project completion. Time Management: Demonstrate exceptional organizational skills, managing multiple tasks independently and efficiently. Additional Responsibilities: Initiative and Effective Communication: Exhibit initiative and possess exceptional presentation, writing, and communication skills to clearly and persuasively convey ideas and information to diverse audiences. Proactive Problem-Solving: Demonstrate self-reliance and a proactive approach, taking ownership of challenges and employing creative problem-solving skills to develop effective solutions. Industry Experience: Leverage experience with US health insurance carriers such as Aetna, SunLife, Symetra, Voya, Optum, Blue Cross Blue Shield, Delta Dental, or MetLife to navigate industry standards effectively. Renewal Documentation Expertise: Learn and manage the completion of renewal documentation, including Census, SBC, SPD, Carrier Proposals, Enrollment Materials, Contracts, Certificates, and Policies. Skills and Competencies: Previous experience in the US health insurance industry. Strong financial acumen with a background in analysis or underwriting. Proficient in Excel, including advanced skills in pivot tables, VLOOKUPs, and formulas for census reviews. Excellent critical thinking skills and problem-solving abilities. Outstanding written and verbal communication skills in English. Ownership and Accountability Licenses/Certificates: US Health Insurance Domain certification will be added advantage Ex- ACSRL Work Experience: 1. Graduate with 5 years of experience in an Health Insurance domain (Employee Benefits) 2. Health Insurance certification 3. Transition/onboarding of service 4. SPOC - Single Point of Contact role for operations 5. Onshore travel experience good to have 6. Valid U.S. Visa good to have

Role: HRIS Reporting- Senior Analyst Location: Bangalore/ Pune Hybrid Model: 1 week WFO and 3 weeks WFH Subject to Business requirements Skills: Min 6+ years Required skillset- Business requirement gathering with Reporting experience - traditional BI (OAC, OTBI, OBIEE) and Data Visualization (Oracle DV, Power BI or Tableau) Position Summary: Under the direction of the HRIS Function Manager for Reporting, the HRIS Reporting Analyst concentrating on developing and designing employment related reporting solutions and data analytics to create efficiencies, assist, and meet regulatory requirements for Human Resources, Compliance and Legal teams. Duties you will perform include, but are not limited to: Acting as primary contact for Oracle Analytics Cloud (OAC) and Oracle HCM analytics, consulting with internal customers to create requirements for new reports, report changes, and data requests and developing reports and dashboards in OAC and OTBI. Leading reporting function for core HR projects. Facilitating functional compliance, data integrity or other related HR strategic analysis, surfacing opportunities for improvement or corrective action to various HR leaders and tracking ongoing improvements or trends. Developing or translating requirements to technical developers. Performing first level issue analysis for potential issues; and testing and validating results against data and customer requirements. Developing and maintaining dashboards that will help answer key strategic workforce analytics-based questions, including key performance indicators. Training and educating users on related reports and efficient use. Recommending process improvements for reporting team and external processes impacting the team. Performing data integrity or other related HR strategic analysis. May provide guidance to lower level staff but has no formal supervisory responsibility Required: Bachelors degree Minimum 5 years experience building and testing reports in Business Intelligence/visualization applications. Human resources process and/or data experience. Proven strength and experience utilizing various reporting tools and MS Excel for variety of data analysis needs. Proficient in MS Office applications including Word & PowerPoint. Desired: Oracle Analytics Cloud and Oracle Transactional Business Intelligence experience. Extensive Oracle HCM process and data experience. Essential Work Traits: Technical creativity. Ability to identify, analyze and, summarize data in order to solution problems. Analytical Skills - Collecting information from diverse sources, applying professional principles in performing various analyses; summarizing the information and data in order to solve problems. This includes expertise in mining data and standard methods of analysis. Attention to Detail - pays close attention to details, surfaces issues along with suggestions for corrective action, continuously checks processes or tasks for quality, tests and validates results against core data or customer requirements to ensure quality and accuracy. Excellent Critical Thinking - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences. Initiative - Working independently and exercising initiative by taking general instruction and translating into executable tasks and processes. Project Management and Organizational Skills - Following up on project tasks for multiple projects running concurrently; seeing projects through to completion and meeting deadlines with high-quality deliverables. Communications - Extraordinary communication, teamwork, and interpersonal skills.

Job Title: Sr. Instructional Designer Report to: Content Development Manager Location: Pune *************************************************** IMMEDIATE JOINERS REQUIRED Send your updated CV directly to: 9152808909 **************************************************** Primary Responsibilities: Develop Blended Learning solutions for a variety of subjects and industries Analyze learning objectives and work with Subject Matter Experts (SMEs) to design solutions that align with these. Attend client meetings with senior team members Apply instructional design theories and practice Evaluate instructional design of courses and suggest and/or author original instructional content to improve course design according to specified focus areas Ensure that instructional content and assessments are aligned to specific learning objectives Evaluate and make revisions to course scope and sequence to ensure courses are appropriately structured to meet the learning objectives, content standards, and course design requirements Use reliable sources on the Internet to verify content accuracy Apply specified writing and style guidelines to content review and development Create storyboards including scripts for media elements like videos Create grade-appropriate assessment questions for given learning objectives using the content templates in the LMS Collaborate with SMEs to develop course content including instructional text, audio/video scripts, and assessments, as needed Collaborate and communicate with the course development team (directors, track leads, project managers, SMEs, and media designers) to develop course content according to specifications Make revisions to content based on feedback from reviews Raise queries for clarification and communicate concerns in a timely manner Adhere to project deadlines and requirements Analyses learning aims and objectives and work with Subject Matter Experts (SMEs) to design solutions that align with these Additional Responsibilities Should be a team worker Should possess demonstrable writing ability Attend client meetings with senior team members Apply instructional design theories and practice Develop innovative ideas for e-Learning resources Skills and Competencies: Skilled in Instructional Design principles and theory, such as Adult Learning principles, Andragogy, Kirkpatrick and Blooms' levels, ADDIE model etc. Must have designed and developed a variety of training and content including blended learning (with an emphasis on exercises, role-plays, activities), e-learning, simulations, games, on-the-job and continuous training. Must have some visual design (media development) experience and should be able to work with some graphic designing software. Any experience with video-based training will be a bonus. Should be acquainted with working with LMS and understand basic principles of SCORM packaging. Ability to work with content publishing tools like Articulate and Captivate will be a bonus. Inclination and aptitude for Design (either general or in niche/specialized areas). Potential managerial skills - aptitude for managing and mentoring teams, communicating with clients

Job Title: Social Media Team Manager Location: Pune or Bangalore Primary Responsibilities Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action Set up and optimize company pages within each platform to increase the visibility of companys social content Moderate all user-generated content in line with the moderation policy for each community Create editorial calendars and syndication schedules Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information Collaborate with other departments to manage reputation, identify key players and coordinate actions Requirement and Skills Experience:7+ years of social media experience with LinkedIn, YouTube, Instagram, Twitter, and Facebook. Experience with social media management and project management tools such as Oktopost and Workfront. Experience with Microsoft Office and Teams. MBA or equivalent in Digital Marketing, or a related field preferred and with at least 3 years of demonstrated team management experience Skills and Competencies Communications: Effective communication skills to develop relationships with internal colleagues and external partners. Project Management: Ability to plan and organize work and self to achieve objectives and targets; accountable for delivering outcomes; strives to meet and exceed expectations. Agile: Has a flexible approach to change; can work effectively in various situations; constantly

Role: Knowledge Lead Claims Location: Pune Shift : 6PM to 3AM Note: It is an Individual Contributor Role *************************************************** IMMEDIATE JOINERS REQUIRED Send your updated CV directly to: 9152808909 **************************************************** Job Description: Strong understanding of Banking and services. Incorporates product knowledge into internal and external customer communications Demonstrates knowledge of insurance and claims industry Understands who to go to for additional information Communicates in a timely and effective manner (verbally and written) Understands priorities and objectives to ensure all deadlines are met Claims Management Risk Management Insurance Programs Reconciliation

Role: SPA O2C Shift timing: Shift Timing - 6 PM to 3 AM (Night Shift) Mode of working - Hybrid Job Description: A/R & Billing: Specialty Bordereaux process Requires detail knowledge/interpretation of complex Specialty contracts Requires interactions with Account Managers, File Managers and others in Executive team to clarify billing points Requires significant knowledge of internal systems to appropriately extract required information Requires strong Excel skills for calculation/tracking purposes (e.g., pivot tables, complex formulas, data mining, etc.) Strong analytical skills (interplay b/w above, trend identification, issue identification/resolution) Strong communication skills (written & oral) MedInsights/GBCare Process Prepare working file to include open invoices and UAC (2x per month) and share with MI/GBCare team Work/Meet with MI/GBCare team to identify and drive resolution of invoicing numbering issues, refunds, and cash application Researching Flexi to identify offsetting invoices Using matching tool to identify match UAC to late invoices Requires significant knowledge of internal systems to appropriately extract required information Requires strong Excel skills for calculation/tracking purposes (e.g., pivot tables, complex formulas, data mining, etc.) Requires strong process improvement mindset to further automation Requires strong knowledge of Managed Care processes Strong analytical skills (interplay b/w above, trend identification, issue identification/resolution) Strong communication skills (written & oral) Cash Application/Investigation/Collections: Unapplied Cash (identifying and resolving items not matched by existing Service Center team). Items as triaged as more complex (overfunding, funds belonging to other AJG entities, etc.) Invoice reconciliation (invoice/remittance discrepancies) Collections assistance with CSM and client interaction Requires significant knowledge of internal systems to appropriately extract required information Requires strong Excel skills for calculation/tracking purposes (e.g., pivot tables, complex formulas, data mining, etc.) Requires interactions with Account Managers and others to clarify processes/instructions Strong analytical skills (interplay b/w above, trend identification, issue identification/resolution) Strong communication skills (written & oral)

Role: Lead R2R - CA Location: Pune/ Bangalore Work Mode : Hybrid (1 week WFO & 3 weeks WFH) *************************************************************************** Shift timings: 1 PM 10 PM & 3 PM 12 AM & 6 PM to 3 AM (Night shift is only for few days during month end / Finance close ) IMMEDIATE JOINERS REQUIRED Send your updated CV directly to: 9152808909 (WhatsApp) *************************************************************************** Job Profile: We are looking for a qualified chartered accountant with minimum 3 years of experience The responsibilities will include reconciling General Ledger Accounts, Bank and Intercompany Accounts. Reconciling payments and receipts, ensuring the accounting system reflects the correct entries. Supporting Month end activities. Also responsible for implementing accounting systems and processes, preparing monthly financial reports, controlling the master data of the general ledger and ensuring compliance with the accounting standards Highly knowledgeable in the broad spectrum of accountancy accounting practices Key Responsibilities: Ensuring team is following standardized procedure and checklists Providing Process Training to team members Upskill team process knowledge Resolve process related queries Prepare and Approve complex Reconciliation Accounts Conduct regular calibration and refresher sessions Review, process, gather and compile accounting transactions and documents throughout the month for completeness, accuracy, and compliance with general accounting principles and established internal control policies and procedures Ensure financial integrity and timely monthly, quarterly and year end close processes Partner with stakeholders across Divisional Financial Operations to improve financial and accounting accuracy Record and review journal entries related to Divisional branch results Review and investigate reconciliation variances, assisting management to develop appropriate action plans addressing issues identified Provide support for internal and external audits including control walkthroughs, documentation support and inquiry response Manage multiple projects simultaneously and coordinate cross-functionally to meet strict project execution deadlines Initiate, Execute & Facilitate process improvement initiatives/projects Drive on-time, accurate & quality service delivery within agreed upon SLAs for assigned processes Other Requirements/ Preferred skills : Good working knowledge of accounting standards, account reconciliations, and month end close experience Good working knowledge of the insurance brokerage business (not mandatory) Experience in Accounts / Audit / Preparation and Consolidation of Financial Statements Proficiency with Excel and Access including links, macros, database development and forms Good experience in Financial Accounting Proficient computer, financial data, internal consulting and customer-focused communication and presentation skills Strong organizational skills with proven ability to follow through on multiple tasks and priorities Proficient with Microsoft suite of products; Advanced level skills in Excel Ability to multitask, prioritize and work independently with precise detail and follow-up reporting High level of attention to detail Other Skills: Leadership skills and ability to work with various teams; should be able to forge meaningful and well established relationships with various stakeholders Must possess analytical skills. Responsible for advanced problem solving and must filter, prioritize, analyze and validate information Must analyze and resolve issues in a variety of complex situations and diverse activities Overseas transition experience would be beneficial though not mandatory

Role: Knowledge Lead Claims Location: Pune Shift : 6PM to 3AM *************************************************** IMMEDIATE JOINERS REQUIRED Send your updated CV directly to: 9152808909 **************************************************** Note: It is an Individual Contributor Role Job Description: Strong understanding of Banking and services. Incorporates product knowledge into internal and external customer communications Demonstrates knowledge of insurance and claims industry Understands who to go to for additional information Communicates in a timely and effective manner (verbally and written) Understands priorities and objectives to ensure all deadlines are met Claims Management Risk Management Insurance Programs Reconciliation

Role: Campaign Monitoring Specialist Location: Bangalore Shift: 3pm - 11:45pm (GMT) Skills Required: Minimum 3 years into Campaign Monitoring/ Analysis. Monitor/ Analyze all the campaign run by the email marketing team. Any Marketing Automation tool will work - Salesforce Marketing Cloud or (Eloqua, Marketo, Pardot, if not SFMC). To publish and create reports as per business requirement (PowerBi is good to have skills). Need experience with automation studio, ampscript and SSJS (Need Immediate to Max 30 Days Notice ) *************************************************** IMMEDIATE JOINERS REQUIRED Send your updated CV directly to: 9152808909 **************************************************** About role: As Campaign Monitoring team member, you will be responsible for ensuring the optimal performance and effectiveness of automated processes and customer journeys within Salesforce Marketing Cloud. With a focus on continuous improvement and proactive problem-solving, your primary objective will be to monitor, troubleshoot, and optimize campaigns throughout the lifecycle to maximize engagement and campaign effectiveness while driving positive customer experiences and minimizing issues and disruptions. Key Responsibilities: Monitor the performance of singles send email campaigns, automations and customer journeys to ensure they are running as intended within Salesforce Marketing Cloud. Analyze key metrics and performance indicators to identify trends, anomalies, and areas for improvement. Work within the Marketing Automation team to understand the end to end processes of marketing automation campaigns Proactively identify and address issues, such as delays, errors, or drop-offs that may impact campaign effectiveness. Investigate technical issues related to SFMC automations and journeys, including data synchronization problems, automation failures, and journey errors. Collaborate with internal stakeholders and SFMC support teams to resolve complex issues in a timely manner. Generate and analyze reports on campaign performance, highlighting key metrics, trends, and actionable insights. Communicate findings and recommendations to relevant stakeholders, including marketing automation team members and business campaign managers Qualifications: Bachelor's degree in marketing, or related field. 3-5 years professional experience running marketing automationcampaigns and/or in marketing analyst capacity Proven experience with managing Salesforce.com and a Marketing Automation Tool (like Salesforce Marketing Cloud, Hubspot, Eloqua, or Marketo) in a B2B environment required Strong analytical skills with the ability to interpret data and identify actionable insights. Excellent problem-solving abilities, with a keen attention to detail and a systematic approach to troubleshooting. Effective communication skills, both written and verbal, with the ability to convey technical concepts to non-technical stakeholders. Strong understanding of Microsoft Excel, including but not limited to use of Pivot Tables, VLOOKUP, and Macros Salesforce Marketing Cloud certifications (e.g., Email Specialist) are a plus. Intermediate to advanced knowledge with HTML, SQL, AMPscript, and JavaScript is desirable.

Role: Senior BI Developer (MicroStrategy) Location: Pune *************************************************** IMMEDIATE JOINERS REQUIRED Send your updated CV directly to: 9152808909 **************************************************** Job Description We are looking for... An enthusiastic individual who is passionate, dedicated, always inclined to prove him/herself and drive things by taking full accountability of what he/she responsible for. A team player who is also capable of handling things on their own. A person who is willing to explore and gain cross domain expertise rather than evolving in single domain. Business Intelligence (BI): Strong knowledge of BI tools and technologies, such as MicroStrategy, Power BI, Tableau, QlikView, or similar. Expertise in SQL and experience with database technologies (e.g., SQL Server, Oracle, MySQL). Experience with ETL tools and processes. Knowledge of data modeling and data warehousing principles. Other Tools: Hands on experience in Microsoft Excel to create tables with formula, creating pivots and charts, creating Macros, etc. Working experience with Microsoft Access Qualifications Bachelors degree in computer science, Information Technology, Data Science, or a related field. 5+ years of experience as BI Analyst Ability to manage data engineering projects, including planning, scheduling, and resource allocation to meet deadlines and objectives. Ability to translate business needs into technical specifications. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to convey complex data concepts to non-technical stakeholders.

Role : Data Analyst Location : Pune / Bengaluru Job type : Hybrid Timing : 3 pm to 11.45 pm Experience : 4-8 years Must have : Minimum 4-8 years of experience Must have excellent communication Must have experience of MS Access and Advanced Excel. Should be proficient with Power BI, Tableau, Python . Must have stakeholder management experience Job Description : We are seeking to hire a Data Analytics professional for the Business Enablement vertical. You will be responsible for analyzing complex data sets to provide actionable insights that drive business decisions. You will manage the collection, processing, and analysis of data to support strategic initiatives and improve operational efficiency. We are looking for someone who is very strong in MS Excel and Access, possesses good communication skills, and has a keen attention to detail. Exposure to advanced analytics tools, data visualization techniques, and predictive modeling is a definite plus. Your role will involve driving data excellence and innovation. Additionally, you will be responsible for fostering a culture of collaboration continuous improvement, and customer focus within the analytics team. You will interact with team members located in various regions across the globe. ESSENTIAL RESPONSIBILITIES: Importance Major Action and Support Actions 1. Data Verification: Review and verify data submissions from clients to ensure accuracy and completeness. Identify and resolve any discrepancies or errors in the data 2. Client Interaction: Communicate effectively with clients to follow up on data submissions, clarify any issues, and ensure timely and accurate data delivery. 3. Data Entry : Accurately input individual data submissions into overall Excel or Access databases, maintaining organized and up-to-date records. 4. Database Management : Assist in the maintenance and updating of databases to ensure data integrity and accessibility. 5. Reporting: Generate reports as needed to support data analysis and decision-making processes. 6. Collaboration: Work closely with other team members and departments to ensure seamless data management and support organizational goals. 7. Data Analysis : Analyze complex data sets to extract meaningful insights and trends that inform business strategies. 8. Process Improvement: Identify opportunities for process improvements and implement solutions to enhance data accuracy and efficiency. 9. Training and Development: Participate in training sessions to enhance skills in data analytics tools and methodologies. 10. Documentation : Maintain comprehensive documentation of data processes and procedures to ensure consistency and transparency. EDUCATION AND EXPERIENCE Minimum Required Degree: Bachelor's degree in a relevant field such as Data Science, Statistics, Mathematics, Computer Science, Information Technology, or a related discipline. Preferred Degree: Masters degree in data science, Statistics, Business Analytics, Computer Science, or a related field. Advanced degrees can provide deeper expertise and a competitive edge in the field. Certificate(s)/Special Training: Certified Analytics Professional (CAP): A widely recognized certification that demonstrates expertise in the analytics process. Microsoft Certified: Data Analyst Associate: Validates skills in using MS Access, Power BI to maximize the value of data assets. Google Data Analytics Professional Certificate: Provides foundational skills in data cleaning, analysis, and visualization. Experience ( Career Level Guide) 4-8 years of experience in data analytics or a related field. Proficiency in data analysis, statistical methods, and data visualization tools such as Tableau or Power BI. Experience in managing databases and conducting complex data analyses. Advanced expertise in data modeling, predictive analytics, and machine learning techniques. Proven track record of leading data-driven projects and providing strategic insights to support business decisions. Experience in managing teams, developing analytics strategies, and driving innovation in data processes. Strong ability to communicate insights to executive stakeholders and influence decision-making. KNOWLEDGE, SKILLS AND ABILITY: Knowledges Understanding of data analysis methodologies and statistical techniques. Familiarity with SQL, Excel, Access, and data visualization tools like Tableau or Power BI. Skills: Proficiency in MS Excel and basic programming in Python or R. Strong analytical, problem-solving, and communication skills. Attention to detail for ensuring data accuracy. Ability: Work independently and collaboratively in a team. Manage multiple tasks and prioritize effectively. Adapt to new tools and technologies. Maintain organized and accurate data record Remarks This position is to work in a Hybrid model and depending on the need must be flexible to work from office/home as required to accomplish their role. Additional duties not included on this job description may be assigned by management at any time, based upon the business needs of the Company. Employees must perform all such duties assigned to them as a condition of employment. Likewise, this job description does not alter the at-will nature of employment at the Company. The Company may review and update this job description from time to time, as deemed necessary or appropriate in its sole discretion.

Role: Graphic Designer Production - IST Full time Location: Bangalore Experience: 3-5 years of related work experience, Supporting clients in a high-traffic design environment preferably in an agency Advanced knowledge of production-level design skills and Appropriate use and leverage of Adobe Creative Cloud (specifically Photoshop, InDesign, After Effects) software tools and shortcuts. Shift: Starting at 7am (IST) This Graphic Designer role is responsible for production design quality, accuracy and proper releasing of Art deliverables. This role reports to the Studio Production Manager, and is a valuable member of the US Art Studio team. Production design / artist experience is a must, preferably in an agency setting, as this is a critical role as a member of our in-house agency that requires a keen eye for detailed work, a vast, in-depth knowledge of Adobe CC software and the standard industry skillsets and previous experience of a production designer. Responsibilities Responsible for flawless execution of design concepts and use of templates developed by Art and external agencies. Efficiently manages a high-volume of production of edits, updates, and revisions to existing production projects or templated creative. Ensures all work produced meets the project brief, quality control measures have been taken and the work is accurate, technically correct, high quality, and press- or user-ready. • Ensures a creative, consistent look and feel that adheres to and supports brand standards and other criteria factoring into overall look and quality of the business. Designs marketing pieces, including print, digital, mobile, social media executions, campaign collateral, and corporate materials based on brand guidelines, project summary and input from creative brief. Able to balance multiple projects and tasks, with assistance of Workfront (project management software) and Studio Production Manager, completes workload in a timely manner to ensure strict deadlines are met. Possesses strong understanding of production design, creative development process and industry standards, including (but not limited to) graphic design, digital layouts and specs, prepress including layout, typography, color, retouching, and infographic design. Strong communicator, asks pertinent questions to gain knowledge and learns from mistakes so as to not repeat them. Must be able to absorb, understand and follow direction and constructive criticism to consistently grow in this role. Requirements Bachelors Degree in Visual Communications, Graphic Design or equivalent work experience 3-5 years of related work experience, supporting clients in a high-traffic design environment preferably in an agency or an agency-like environment servicing multiple internal or external clients. Advanced knowledge of production-level design skills and appropriate use and leverage of Adobe Creative Cloud (specifically Photoshop, InDesign, After Effects) software tools and shortcuts. Experience creating and applying knowledge of social media and web-based graphic / asset guidelines and best-practices. Extremely organized, manages large volume of projects and related files. Desirable Skills & Experience Previous experience using Workfront a plus Large format print production / large brochure standard set up knowledge a plus Displays a demeanor and attitude that encourages a culture of collaboration

DEPARTMENT: Programme Management Office *************************************************** IMMEDIATE JOINERS REQUIRED Send your updated CV directly to: 9152808909 **************************************************** JOB PURPOSE: Programme Manager PMO will be responsible for effectively managing high risk and large scale critical projects/programme that would deliver against the Company plan or Contact Centre Objectives. Also responsible for leading and driving new client transitions and existing client transitions for the addition of new services (migrating, improving and optimizing the business process into our environment). Managing and supporting a team in delivery of their projects to improve programme assurance. Education (Minimum) Graduation required in any discipline and PMP trained/certified. (Preferred) Post Graduation. Experience Minimum of 8 years experience of which, at least 3 years should have been in a project management role (projects may involve non-operational change, operational change, infrastructure setup or transition projects). Experience of leading and managing teams. Should have managed a large project end-to-end following the project management methodology. Must actively practice the concepts of project management. Others The job role involves travel to and stay in Pune/Mumbai. Functional Skills and Competencies: Understands and knows the elements of the company plan, business drivers that impact the organization and knowledge of the telecom industry in the UK. Understands and knows the purpose of the role and how it links to the other roles. Knowledge of the Brand Strategy and its Implications. Strong knowledge of MS Project and the Microsoft Office Suite and MS Visio. Understands Project Management Methodology (PMI) and documents required to prepare a project plan, knows how to develop SOPs a Governance Plan for projects being handed over to BAU. Knows how to do Interdependency Management. Ability to quickly grasp our client's business and organization in order to effectively interact with their employees, particularly senior management and others in purchasing, receiving, human resources and accounting functions. Experience with workflow routing/process software/concepts Knows industry benchmarked PM Concepts tools and techniques. (Desirable)

Job Title: Senior Data Engineer(Contract) Job location: Mumbai & Bangalore Mandatory skills required: SQL , Azure Data Factory, Azure Functions, Logic apps, Python, and Snowflake. ******************************************************************************************* IMMEDIATE JOINERS ALERT! We're looking for candidates who can join immediately If you're available, please send your CV via WhatsApp only to: 9152808909 Along with your CV, kindly share a short video profile talking about your experience. Please note: No calls will be entertained. ******************************************************************************************* THE ROLE Do you have significant experience with Microsoft data related technologies? Do you have real-world experience with Snowflake\ Geospatial\Python? Then we may need your help. Our team have a big vision for the future with a full data product catalogue to produce, but first we need to get over a few hurdles. We are making significant progress on our Azure Data Platform, advancing efforts to develop a comprehensive data platform for broking, sales, and servicing. Additionally, we are incorporating geospatial data for in-depth analysis while collaborating closely with our CDO to create solutions that empower the Data Science and Analytics functions across the organization. Our team is establishing itself as the trusted partner within our company for delivering top-tier data solutions. KEY ACCOUNTABILITIES/DELIVERABLES Design and implement data pipelines using Azure Data Factory (ADF) and Azure Functions and Logic apps. Design and develop traditional data warehouses from start to finish, including data modelling (star and snowflake schemas), ETL processes, and reporting frameworks. Develop and optimize data storage solutions in Snowflake and manage SQL databases. Manage API integrations using Azure API Management for data consumption. Implement CI/CD pipelines using Azure DevOps. Ensure compliance with security standards and geo-location requirements. Collaborate with cross-functional teams to gather and adapt to evolving requirements. Develop scripts and solutions using Python for automation and data processing. PERSON SPECIFICATION Were looking for someone with excellent technical skills, a passion for Data Engineering, and a proactive attitude to tackle challenges head-on and see them through to resolution. You should have experience working across various Azure environments and playing a key role in multiple projects, including Azure cloud migrations. Strong communication skills and the ability to take initiative are essential. You'll need to build and retain knowledge over time, becoming a dependable team member who often has the answers, even for systems you havent worked on recently. Key skills Expertise in Azure Data Factory, Snowflake, and Databricks. Strong SQL skills for querying, optimization, and ETL tasks. Proficiency in Azure Functions, Logic Apps, and Azure API Management. Strong Python programming for data engineering tasks. Knowledge of CI/CD processes using Azure DevOps. Understanding of data security principles and Geo-location compliance. Preferred Qualifications: Knowledge of Insurance/Re insurance Certified Azure data engineer Prior experience of Geospatial data Demonstrated ability to handle dynamic requirements in a fast-paced environment. Knowledge of data governance and classification practices. Strong problem-solving skills and ability to work independently. WHAT WE OFFER YOU We want to be the Organisation that all our people are proud to be a part of and where everyone can call themselves one of our team. Where our culture is embracing of difference, where you can be the best and, perhaps most importantly, be yourself. We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative and ultimately more profitable business. If this sounds like somewhere youd like to join, wed love to hear from you. If you require flexibility for a role you are applying for, give us a call to chat through the options.

JOB TITLE: Internal Audit Senior\Team Manager DIVISION: Corporate (Internal Audit) LOCATION: Bengaluru JOB FUNCTION: Team Leadership and Operational Management REPORTS TO (Title of Immediate Supervisor): SDM/SSDM ******************************************************************************************* *IMMEDIATE JOINERS ALERT!* We're looking for candidates who can * join immediately* . If you're available, please * send your CV via WhatsApp only * to: * 9152808909* If you're available, please *share a short video profile talking about your experience. Please note: No calls will be entertained. ******************************************************************************************* Position Summary: We are seeking an audit professional to work with us to develop and deliver a disciplined approach of evaluating and improving the effectiveness of the company's control, governance and risk management processes, and report the results to senior management. The Internal Audit Senior will participate in the audit planning, fieldwork testing and reporting of allocated assignments. This will involve designing the required tests for execution, performing the detailed testing and vetting the potential findings with key business liaisons, draft reports, and follow up on issues and agreed action plans. The Internal Audit Senior will have an opportunity to learn about all of our Divisions and have frequent exposure to senior management within the Company. There might also be an opportunity for international travel. ESSENTIAL RESPONSIBILITIES: Conduct risk-based audits. This includes supporting the Audit Manager in the timely delivery of each audit assignment including, but not limited to, scoping the assignment, detailed testing of the scope area, agreeing findings and escalating where required. Document the results of audit work in accordance with the internal requirements and IIA standards. On occasion, perform work paper reviews and coaching of more junior members of the team on allocated audit assignments. Drafting finding (s) for the audit report, and on occasion draft the full audit report. Need to participate in Functional initiatives including workshops, trainings, etc. Importance Major Action and Support Actions Must have experience in people management and client management. Identify process improvement, efficiency, and automation opportunities as part of audit engagements/Special Ad-Hoc assignments. Maintaining audit documentation in line to Agile methodology. Support Internal Audit team in developing a risk-based Internal Audit plan. Knowledge about MS office All other duties as assigned. Competency & Description Client Relationship Management: Builds and maintains strong relationships with clients by understanding their needs and providing tailored insurance solutions. Ensures high levels of client satisfaction and addresses any issues promptly and effectively. Strategic Thinking : Develops and executes strategic plans to achieve team and organizational objectives. Identifies opportunities for growth and improvement and implements appropriate strategies. Financial Acumen: Possesses a strong understanding of financial principles, including budgeting, forecasting, and financial reporting. Ensures accurate financial management and reconciliation. Communication: Exhibits excellent verbal and written communication skills. Effectively communicates with team members, clients, and other stakeholders to provide updates, resolve issues, and share information. EDUCATION AND EXPERIENCE Minimum Required Degree: CA Preferred Degree: MBA, CIA Certificate(s)/Special Training: CFE Experience ( Career Level Guide): 5 to 8years experience KNOWLEDGE, SKILLS AND ABILITY: Chartered Accountant. Minimum of 5-8 years of work experience in Internal audit, Risk based assessments, Internal controls/compliance and US GAAP Advanced skills in MS Excel and Word and Power BI Basic understanding of professional audit standards, COSO, Sarbanes- Oxley and risk assessment practices. Good interpersonal skills, including listening, verbal, written and presentation communication skills, with the ability to communicate effectively with a range of stakeholder. Analytical and problem-solving skills. Data analytical skills (Bonus) Remarks This position is to work in a Hybrid model and depending on the need must be flexible to work from office/home as required to accomplish their role. This job description is not intended to be an exhaustive list of the duties and responsibilities of this position. Additional duties not included on this job description may be assigned by management at any time, based upon the business needs of the Company. Employees must perform all such duties assigned to them as a condition of employment. Likewise, this job description does not alter the at-will nature of employment at the Company. The Company may review and update this job description from time to time, as deemed necessary or appropriate in its sole discretion.

Title: SOX ITGC Team Manager Years of experience: 5+ (candidates with 5+ years of experience in SOX ITGC and minimum 2 years of experience in end to end team management experience) Shift: UK (3PM to 11.45PM) - Cab facility provided within 24kms of office radius Mode: 1 week WFO, 3 week WFH in a month Work Location: Bangalore Must haves: 1) CISA Certified 2) minimum 5 years of experience in SOX ITGC 3) minimum 2 years end to end Team Management (should be involved in performance management, review cycle, appraisal cycle etc.) Job Description: As a team Manager you will participate in the planning, fieldwork, and reporting phases for allocated Sarbanes Oxley (SOX) IT audit assignments. This will involve designing the required tests for execution, performing the detailed testing, and vetting the potential findings with key business liaisons. Qualifications - Required: Advance degree or certification (e.g. CISA), preferably in information technology or related field. Bachelors degree, preferably in information technology or related field. Minimum total of 5 years in SOX ITGC Experience Minimum of two years of work experience direct end to end Team Management. (i.e. they should have direct reportees wherein they are involved in end to end management of review cycle, performance management etc.) Technical Knowledge and Experience: Working knowledge on IT General Controls (ITGC) and IT Automated Controls (ITAC) including detailed testing on Logical Access, Change Management, Backup & Restoration, and Incident Management. Experience in validating Test of Design (TOD) and Test of Effectiveness (TOE). Basic understanding of professional audit standards, COSO, SOX, and risk assessment practices. Good interpersonal skills, including listening, verbal, written and presentation communication skills, with the ability to communicate effectively with a range of stakeholder. Strong critical thinking, analytical, and problem-solving skills with excellent attention to detail. Working knowledge in Microsoft applications. Participate in initiatives in a fast paced environment and comfortable implementing and assimilating to change. Good customer service focus and the ability to strike a balance between oversight and getting buy-in from the businesses. Execute on individual performance goals. Maintain knowledge of current information technology and auditing practices through continuing professional education. Highly motivated with ability to meet deadlines and ensure quality in every aspect of assigned work. Good organizational and project management skills. Ability to manage/balance multiple priorities.

Role: UI/UX Designer Location: Bangalore Shift: CST(6pm to 2.45 AM) Skills Required: Minimum 3+ Years in Figma Sketch Adobe Creative Suite UI\UX Wireframe & Prototype B2B International Exp ************************************************** IMMEDIATE JOINERS REQUIRED Send your updated CV directly to: 9152808909 *************************************************** About Role: The UX/UI Designer will help to move our business forward to create dynamic digital experiences that drives efficiency and business results across digital properties. As part of the Digital Products team, you will work alongside curious, self-driven critical thinkers who have an entrepreneurial mindset to create lasting value for our clients and organization on a global scale. Our team works smart by advancing data-lead experiences, embracing iterative product design and actively collaborating across the organization. We are in the midst of digital transformation, building best in class experiences for our clients and colleagues, to create dynamic interactive experiences in a timely manner. It is an exciting time to be a part of and the Digital Products team. We are looking for an experienced UX/UI designer who will join our agile team to improve our product digital experience across the globe. Your talent and experience, from rapid prototyping and design on both customer-facing websites and employee portals, will help evolve our brand to the next level to drive leads and engagement. You will work alongside full-stack developers, scrum master, and product owners to continually enhance and improve the customers digital experience. Role will report to VP of Digital Products. About You: Your portfolio will highlight your talent and experience to design products (apps and tools) and create compelling digital experiences to drive engagement and leads. You are proactive, comfortable managing several concurrent projects, take responsibility and prioritize your work. A self-starter who is comfortable working independently as well as on the project team. You have demonstrated strengths to rapidly prototype using Figma and design systems, interactive prototypes for user testing within usertesting.com (using Axure or other tools). You can effectively estimate your work and adjust to changing priorities. You are able to work on multiple projects and balance priorities. As part of a global team, you are flexible to meet via conference call with global stakeholders. You will work collaboratively with our corporate digital team, Brand, in-house creative team, development teams and agency partners. You are comfortable presenting design concepts and receiving feedback from stakeholders, team members and research. ESSENTIAL RESPONSIBILITIES: Describe the essential responsibilities in order of importance: Begin each responsibility with an action verb. Importance Major Action and Support Actions Conceptualize and design creative solutions that align with brand standards yet moves the brand to new visual experiences with user research and business goals. Concept modern designs for products and websites taking our current designs and components and evolving to the next generation of design and experience keeping accessibility standards and responsive design top of mind. Collaborate with Digital Experience team and design review process Transform ambiguous thoughts and ideas into impactful experienceCollaborate, create, and maintain digital design systems that can be shared with internal teams and agencies, designers, and development teams using Figma and other tools. Create low and high-fidelity designs and click-through prototypes for user testing in a timely manner in various viewports. Effectively communicate and present ideas and design rationale with UX/UI best practices to project team and stakeholders. Communicate design justification and receive feedback to modify designs based on feedback, research, and insights. Advocate for the end user throughout research, design and development. Collaborate with the project team, including research, developers, content, brand and product owners throughout design and development process globally. Create user flows as requested for new experiences. Define UX requirements to guide developers. Experience working on agile project team Stay current with digital trends, tools and best practices Experience and comfortable working remotely and with distributed teams across different time zones.

Designation: Senior Analyst GHRSS Working Hours: US Shift- 6 PM to 2:45 AM Cab facilities will be provided only within 24Km from the office radius. Hybrid Model: 1 week WFO and 3 weeks WFH Subject to Business requirements Work Location: Viman Nagar, Pune Department/Project : GSC - HRSS Reporting to : Team Manager -HRSS Supervises : Functional Coaching New Recruits ******************************************************************************************* *IMMEDIATE JOINERS ALERT!* We're looking for candidates who can *join immediately*. If you're available, please *send your CV via WhatsApp only* to: *9152808909* Along with your CV, kindly share a short *video profile* talking about your experience. Please note: * No calls * will be entertained. ******************************************************************************************* Objective / Purpose of duty: To effectively handle daily volumes ensuring team meets agreed service level agreements. Interactions with on-shore counter parts Main responsibilities: Handling complete New hires , Resignations and Data Management processes for North America and UK Tier 1 Payroll Support Employee benefit administration for USA and UK / APAC Regions Handling Employee referencing for North America and UK / APAC Regions Handling Employee referencing for North America and UK / APAC Regions Employee leave administration for North America and UK / APAC Regions Handling Employee referencing for North America and UK / APAC Regions Employee profile management: Trouble shoot queries related to login/ access roles/passwords Vendor management and Invoice Processing USA and UK / APAC Regions Documentation: Process maps, KPI, SLAs and dashboards based on clients expectation and internal requirements Compliance: Ensuring local and compliances of supporting countries are adhered Participation in internal and external audits Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirement or change in technology Supporting responsibilities: Knowledge of ERPs Must possess strong knowledge on US and UK regulatory/statutory requirements, Employee benefits and labor laws Prior HR transition experience Maintaining trackers Performing regular RCAs Adherence and regular revival of HRSS SOPs Qualification : Graduation and PG in HR will be a added advantage Experience: Relevant experience of 3 to 4 years and should have at least worked for North America or UK / APAC Regions Knowledge , skills, and abilities required: COMPUTERSKILLS: MS-Office, ERP, Reporting OTHERSOFT SKILLS: Very Good Written &Verbal communication skills Good inter personal skills Should be able to adapt quickly Stake holder Management

Designation: Talent Management Specialist Working Hours: US Shifts: 6 PM to 3 AM Hybrid Model: 1 week WFO and 3 weeks WFH Work Location: Bangalore (current should be Bangalore or nearby) Responsibilities: 1. Collaborate with HR and business leaders to support during the performance cycle, support in talent needs and develop talent pipelines for critical roles. 2. Support in the assignment of goals, managing goal deletion process, performance review and management process, setting up of evaluation reminders and related activities. 3. Process and manage activities related to succession planning, Creation and modification of Organization charts, Future Successor Charts, cancelling of performance documents. 4. Monitor and analyze talent metrics to measure the effectiveness of talent management initiatives and identify areas for improvement. 5. Build strong relationships with internal stakeholders, including business leaders, HR partners, and employees, to understand their talent needs and provide effective solutions. 6. Handle talent management processes, including: - Manual exit process using Qualtrics tool: Managing the exit process for employees leaving the organization by utilizing the Qualtrics tool to collect necessary information and feedback. - Succession planning: Assisting in the creation and editing of organizational charts to identify potential successors for key roles within the company as per request. This will involve collaborating with HR and business leaders to ensure a smooth transition and continuity of talent. - Succession planning deactivation project : Supporting the deactivation of succession planning initiatives, which may involve updating and revising organizational charts, identifying new talent needs, and communicating changes to relevant stakeholders. - Ordering welcome gifts for Merger & Acquisition (M&A) employees: Coordinating the process of ordering and delivering welcome gifts to employees joining the company through mergers and acquisitions. This will involve liaising with vendors, tracking orders, and ensuring timely delivery. Qualifications: 1. Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree is preferred. 2. Minimum of 4 years of experience in talent management or a related HR function. 3. Strong knowledge of talent management principles, practices, and trends. 4. Proven experience in designing and implementing talent development programs, including leadership development and performance management process. 5. Familiarity with talent assessment and succession planning processes. 6. Excellent analytical and problem-solving skills, with the ability to interpret data and provide actionable insights. 7. Strong project management skills, with the ability to manage multiple initiatives simultaneously. 8. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization. 9. Ability to work independently and collaboratively in a fast-paced, dynamic environment. 10. Proficiency in HRIS and talent management software is preferred.